Nothing about this flight. Will avoid Air India in the future!
Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.
Flight was on time. Boarding was not managed well by Ahmedabad Airport.
Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services.
The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!
I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.
The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.
Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether
The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.
Food was simply awful; which is a shame for a national airline of a country known for its great cuisine.
Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.
My parents and in-laws travel in 17th from Ahmedabad to NYC.
The service was terrible, especially at kuwait no wheel chair was provided they had to stand up walk at the last boarding announcement. Moreover, people from kuwait were preferential treatment in boarding and in flight service.
The staff was terrible and didn't care about my parents, multiple request of food, sandwiches or drinks were neglected.
My parents and in-laws travel on 17th April 2016 from Ahmedabad to NYC.
The service was terrible, especially at kuwait no wheel chair was provided, they had to stand up and walk at the last boarding announcement. Moreover, people from kuwait were given preferential treatment in boarding and in-flight service.
The staff was terrible and didn't care about my parents, their multiple request of food, sandwiches or drinks were neglected. I will not fly kuwait and will recommend paying extra bucks to go in Qatar to all my families in states.
I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.
No alcoholic beverages on the flight!
RJ does not upgrade silver or gold frequent flyer card holders for free even if there are open business class seats. The only time a free upgrade is provided is if the economy class is over sold.
Terrible flight had to delay few times , we had to wait inside in the plane for more than 2 hours , they had me to check im my carry on in geneva layover even i had a personla stuff inside and with no lock , rude crew i never even fly with suiss i had toncome back with lugthansa because they had to delay the flight again
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