I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .
Overall I would highly recommend it. Excellent service, good food, good on board entertainment.
Flight attendants and crew in general very polite and very helpful.
Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay..
Everything went smoothly, I had no bad experience with this flight..
Ahmedabad airport is ill equipped to handle international flights. From check in to security, it is highly inefficient and disorganized. When the flight had technical problems there were no jet airways gate agents to help passengers rebook on site or answer questions with proper information- they passed that responsibility on to ethihad airlines in Abu Dhabi- since I missed my connecting flight, my original 10 hour journey turned into a 22 hour ordeal.
The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!
As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number.
What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood.
Very much disappointing.
My seat..... No row in front of it.
Crew were excellent. Friendly and professional
Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk
Choice of films. I've seen a lot of them and the rest were awful
Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example.
Hot food boring, tasteless
I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.
If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.
The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence.
The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance.
The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?)
The flight attendant woke me up to shove a food tray that I didn't want.
We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell.
The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.
I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business...
The crew was excellent, the flight was quiet and calm, great food,..... And so on.
The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water
Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards
Not sure whether it was because my flight was short haul, but the plane didn't have in-seat entertainment system (i.e. TV screen for movie watching). The first half of my journey was delayed by 1.5 hours, which meant that I had to rush from the gate I landed in (after the lengthy airport bus ride from the plane to the gate) to my departure gate for my connecting flight, which was already on final call. I found out after my journey that TK is apparently notorious for its flight delays.
Really great entertainment for a 7hr flight. Really kept me occupied and happy. Food tasted good! I got Indian food and was pleasantly surprised at how yummy it was.
The crew wasn't very nice, I'm a very friendly person and the flight attendants (who I only talked to when they gave me food) were hard to hear (I was on the window side) and got mad when I couldn't hear them and I asked them to repeat themselves. Also no one smiled at me. They just shoved food at me and moved on. I know jobs get boring and annoying, I work in retail I understand, but a smile isn't that hard especially when I smile at you.
The plane didn't go up in flames? At least not while I was on it. With all the corner cutting on this airilne I'm surprised the damn thing even took off.
Their only saving grace was free beer, which was begrudgingly provided and helped me cope with this horrible flight.
The entire ordeal was a nightmare. Where to being?
- Website was broken, couldn't check in online.
- Couldn't check in from my initial airport service desk.
- Couldn't check in at transfer desk at Amsterdam, had to literally RUN to the gate to get a last minute 'standby seat', after booking the flight 2 months in advance.
- Once I finally got on the aircraft I was seated in a dirty seat, with snot goblins stuck to the window and an in-flight entertainment display that was literally covered in so much filth the touchscreen wouldn't respond.
- The cabin crew was unresponsive and unsympathetic to requests, to the point of blatant rudeness. I gave my blanket to a woman who was traveling with an infant and was denied another blanket by the crew.
- I tried to get up and get some water mid-flight and was informed, by a steward who was annoyed that I had interrupted his reading, that drinks will only be available when the drink cart comes by.
- When the drink cart did come by, the beer I requested was begrudgingly handed out. Almost as if the steward was trying to hide it , and trying to push bitter, oversteeped tea on me instead. (And no, I was not even close to drunk, but I wish I was)
- One stewardess was standing guard over the business class bathroom which they kept locked from passengers in the 'cattle' section of the plane.
- Getting to the restroom in the back of the plane involved dodging the service cart and multiple unhelpful passengers who wouldn't even move to the empty seat next to them to let anyone though.
- Food gave me indigestion, which didn't help with the bathroom situation.
Worst flight I've been on, and I've had some dodgy flights. It was basically trapped in a flying sweatbox of the worst Indian stereotypes for 8 and a half hours. Never again.
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