I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .
That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience.
Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!
Boarding process was not controlled at all. They let it basically be a mob scene. There was no order. On the flight one man insisted on keeping calling people right through takeoff. Only one flight attendant said anything. Forceful words but no follow up. I had to confront the passenger finally.
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