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Pros: "Good entertainment options"
Cons: "More beverage services"

Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."

Pros: "Good seats"
Cons: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"

Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"

Cons: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Cons: "Crew didn’t manage noisy passengers at business cabin"

Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"

Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."

Pros: "Everything"

Cons: "Food worse quality than before. No snacks as well"

Pros: "Crew, food, drinks, and seats were fantastic"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Pros: "nice comfortable flight"
Cons: "depaert on time"

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Cons: "Too long of a wait for "parking" after landing"

Pros: "Excellent service"

Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Great service!"
Cons: "N,/A"

Pros: "Outstanding and very helpful service"
Cons: "N/a"

Cons: "Took a long time to get the crew together after the plane was ready"

Pros: "Dinner portions were too small."

Pros: "Nothing specific"
Cons: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Cons: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Pros: "Very Very Good"

Pros: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Cons: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Next time will try first class"
Cons: "Not a thing"

Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."

Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pros: "Everything was good especially the spacious seats and food"

Cons: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Cons: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Pros: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
Cons: "The fact that this was the shortest flight of my trip - Wish my journey started this way."

Cons: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."

Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."

Pros: "Didn’t get this flight as we were so delayed."

Pros: "Service was great and crew members very pleasant. Their service made the ridiculous long flight much more palatable.."
Cons: "No real complaints. Time went bye. . ."

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."

Pros: "The big tv on the seat backs."
Cons: "The seats were too close to each other."

Cons: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Pros: "Helpful crew Good food"
Cons: "Our luggage came back damaged and open !"

Pros: "Very accommodating staff"
Cons: "breakfast served was still frozen."

Pros: "The crew was fantastic!"

Cons: "No WiFi despite paying. No Kosher food despite ordering."

Pros: "Great food and service."
Cons: "My seat did not recline. My movies did not play."

Pros: "The crew was great with kids. Very friendly and helpful."

Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."

Pros: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Cons: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Cons: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"

Cons: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Pros: "New-ish aircraft"
Cons: "Prompt departure; better food/snacks."

Pros: "The crew"
Cons: "More support"

Pros: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"

Pros: "Nothing"
Cons: "Meals."

Pros: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Cons: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Cons: "Arrived late due to bad weather in Houston, about an hour late."

Pros: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Cons: "for that flight really nothing - great."

Pros: "Very friendly crew, great seats in economy with lots of legroom."

Cons: "Punctuality"

Pros: "Boarding was efficient. Everything else was average."
Cons: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

Pros: "Service"
Cons: "Boarding"

Cons: "I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately."

Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Pros: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Cons: "1hr 20 minutes late"

Pros: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Cons: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Pros: "The crew was very accommodating."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."

Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."

Cons: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."

Pros: "There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience."

Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Cons: "Nothing."

Pros: "All. The customers was good and nice"
Cons: "Nothing"

Pros: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."

Pros: "No problems, it was a quick and easy flight. Crew was great."
Cons: "No entertainment (due to short flight). As with all airlines, economy is incredibly cramped."

Pros: "Crew amazing"
Cons: "No entertainment."

Cons: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Pros: "Welcoming from the crew"
Cons: "Take off was very scared"

Pros: "Flight went smoothly with no issues or problems. Flight attendants were nice & helpful Thank you"
Cons: "The only thing I could complain about was the tv screen wasn’t working & attendant tried to fix but the headphones never worked,"

Cons: "4 good movies, regular water rounds, friendly staff, enough toilets"

Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"

Cons: "LH had to switch planes at MUC due to mechanical problems on the 1st plane => flight left 3hrs late, causing me to miss connecting flight at IAD => had to switch airport to DCA and use DL to get to BNA via ATL on the next day. had to wait in line for several hrs to get rebooked - overall dismal performance by LH, my image of them is shattered"

Pros: "Great service, comfy plane, smooth ride."

Cons: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "Crew kindness, comfort, convenient structure, etc. I hope to take this airline again for next trip."
Cons: "Nothing"

Cons: "I can't believe you fit in an additional row of seats between the exit doors and business class. Do you think your customers can be packed like sardines?"

Cons: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Pros: "overall experience is great"
Cons: "seats would have better"

Pros: "Great Friendly Cabin Crew"
Cons: "Entertainment System Poor choice of films - Bad Sound System"

Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Pros: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Cons: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"

Pros: "The seat was awful. Narrow with little leg room , hard on the backside, minimal recline."
Cons: "See above"

Pros: "Seats and crew great boarding was a nightmare"
Cons: "Better boarding patrol"

Pros: "Crew was great. Seats and leg room better than other airlines."

Pros: "Easy boarding, friendly crew, good food"
Cons: "Nothing to report"

Pros: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Pros: "The crew were fantastic and the food was okay!!"
Cons: "Poor entertainment, uncomfortable seats & delayed"

Pros: "That the flight was on time."
Cons: "not applicable."

Pros: "The crew were fine."
Cons: "The flight left on time and arrived at Gatwick 15 minutes early."

Cons: "This was like a Ryanair flight for 4 or 5 times the price."

Pros: "The crew was good"
Cons: "The seats"

Pros: "Good onboard entertainment. Normal headphone jacks."
Cons: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."

Pros: "Arrived earlier than scheduled, crew were informative"
Cons: "Departure was delayed"

Pros: "It was a short flight"
Cons: "Enough room to sit. The worst cramped seat I have ever had to fly in."

Cons: "The food service was terrible I was in row 20 and they ran out of all sandwiches and coffee!!!!! I thought flying BACK would be superior to EasyJet who I normally fly with but quite frankly your service is not nearly as good"

Pros: "Very comfy business class. Had a very good sleep."
Cons: "When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking."

Pros: "plane empty, speedy boarding."
Cons: "At least soft drinks should be free of charge."

Pros: "New Years flight... very special. Great staff and grear entertainment on board"
Cons: "The flight data was not showing... could have been interesting especially on a New Years flight"

Pros: "Helpful and friendly staff"
Cons: "Filth plane"

Pros: "Polite, friendly staff."

Pros: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Cons: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"

Pros: "The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet."
Cons: "Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?"

Pros: "Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment ."
Cons: "British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways."

Pros: "everything worked fine"
Cons: "nothing"

Pros: "When we finally took off."
Cons: "Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal."

Pros: "Despite all the “delays” it actually arrived on time."
Cons: "First it was on time (this morning t-12 hrs) Then it was delayed (delayed incoming flight) Then the plane changed and was on time Then something weird happend, departure was on time, arrival was delayed by 2 hours. Of course, officially there was no delay as departure was still on schedule - but “departure” just means everyone is boarded and plane door is shut, you could still be sitting on an empty stand on the tarmac for two+ hours. Complaints ensued. Captain rerouted plane. Back on time. Arriving at LGW is ridiculous - only 3!!!! THREE! Border nazis manning passport desk for entire south terminal, there must have been at least 700 people queueing. So that delay of 1 hour plus still occurred just within the airport. #ThisIsBrexitBritain #BrokenBritain #PeopleJustDoNothing #NothingWorks #AlexCruzIsACunt"

Pros: "We were given a voucher for our meals ."
Cons: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."

Cons: "Late... Now we have to buy water!"

Cons: "Just believe overall they could do better"

Pros: "At least we were able to wait in the lounge."
Cons: "One of the jet bridges malfunctioned. Had to board >500 passengers via remaining bridge. An hour late departing."

Cons: "Plane was very old. Seat rock hard. When I pulled the foot rest down the fabric was coming off to reveal years worth of food crumbs. Disgusting. TV screen was tiny. Seemed sort of staff, took them ages to bring food around, toilet was unclean with no toilet roll towards the end of flight."

Pros: "Service was really good"
Cons: "The seats for business class were economy seats but with the middle seat being a tray!! Expecting bigger seats with more leg room. Disappointed."

Pros: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Cons: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Pros: "The British Airways crews were very friendly and i got upgraded to business class. Its great to know they recognize a hello aviator/pilot"

Pros: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."

Pros: "nothing"
Cons: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Pros: "Nothing"
Cons: "I can't remember a more cramped and uncomfortable flight. Missed connection on way Paris and we arrived 6 hours late. It took British airways 3 days to get our lost luggage to us. Delayed on way back, adding 4 hours to our trip because the first plane was not "serviceable" and they had to get a replacement. They arbitrarily decide who has to much carry on luggage and force you to check it last minute at the gate while letting others with same size bags take them on the plane. Certainly no better than bargain flights and possibly worse. Why pay extra? No more British Airways for us."

Pros: "The space on the flight"

Pros: "I was very well looked after by crew."

Pros: "Courteous and friendly staff"
Cons: "Outdated ife and unpleasant buzzing noise from the headphones"

Pros: "nice employees"
Cons: "for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water"

Pros: "The staff were professional. Boarding was orderly. The flight was smooth. The lavatories were clean."
Cons: "As a tall man, even with an entire row to myself, it was impossible to be comfortable. I had to fold myself like origami to fit. My head and neck was pitched forward, even with the seat back reclined. You got me, next time I’ll spring for business class."

Pros: "Comfortable flight. On time departure"
Cons: "Could not check in online or via app due to system issues"

Pros: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Cons: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Pros: "Great service as always"

Pros: "Full flight, but still excellent courteous service from all members of staff."

Pros: "Overall an outstanding experience. Staff is attentive and cheerfully accommodated people throughout the flight. No request was denied as far as I could tell."
Cons: "We had a 2 hour delay on our flight from Heathrow to LAX. That being said it was during the most severe cold front to hit North America and counterparts flying with connections in some of the hardest hit town had delays of 24 hours or more."

Pros: "Troy was very helpful and entertaining"
Cons: "No white wine"

Pros: "Good"
Cons: "Good"

Pros: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Cons: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Cons: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."

Cons: "The flight was delayed. Food is miserable."

Cons: "Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income"

Pros: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Cons: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Pros: ":("
Cons: ":("

Cons: "Leave on time. Offer more snacks"

Pros: "Cree"
Cons: "Boarding was slow"

Pros: "Fairly new plane with clean/comfortable seats"
Cons: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Cons: "When late, pls help passangers.with no helpfull people dont work"

Pros: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Cons: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Pros: "Only the on board crew lived up to Tap's normal standard"
Cons: "Boarding chaotic in Copenhagen. Food very poor this time"

Pros: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Cons: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Pros: "The crew was great."
Cons: "My baggage did not get delivered to the final destination, that could have been handled better."

Pros: "The flight was fine no problem"

Pros: "Nothing"
Cons: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Cons: "It cold be better if there is no flight delay which put in cause all our plans!..."

Cons: "Flight was so delayed we missed our connection."

Pros: "everything from the boarding and check-in process to in flight comfort."

Cons: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Pros: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Cons: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Pros: "Crew and on time flight"
Cons: "Entertainment"

Pros: "Nothing"
Cons: "Better service, comfy seats with recline and entertainment"

Pros: "Very on time, smooth take off and landing and friendly staff."
Cons: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Pros: "It was on time."
Cons: "90 euro per bag!!!! Outrageous. Never again TAP."

Cons: "Food timing, displays for video tiny and no selection possivble."

Cons: "Timing of food"

Pros: "The plane was comfortable the free drinks and food and crew were friendly."
Cons: "Can't think of anything!"

Pros: "A short but very pleasant flight and food was served, excellent in every category."
Cons: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Cons: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Pros: "Overhead luggage space"

Pros: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Cons: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Pros: "Cancelled flight. Charged for bags even though we prepaid for them."

Pros: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Cons: "The flight departure time was delayed for one hour."

Pros: "Nothing, missed the connection"
Cons: "No flight to Faro during late arrival from"

Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"

Pros: "On time flight, food served was decent, and flight crew was pleasant."
Cons: "Nothing, great flight."

Cons: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Pros: "Everything from the custumer service, flight departure on time"
Cons: "Long waiting time for my connection flight but i booked it that way"

Cons: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"

Cons: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."

Pros: "You can charge your devices (only in one plains from London to Portugal)"
Cons: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Cons: "They had us inside the airplane for 1.5 hours. We understand there was a bad weather but we could get on board when they are ready to depart. It is not nice to be 1.5 hours plus 8 hours traveling"

Pros: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Pros: "Friendliness of ground and cabin crew"
Cons: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"