Excellent budget airline! Yes, amenities are cut out, there is little leg room, and it's cheaper to pay for your luggage when purchasing your flight ticket, but this is the point of a budget airline this keeps your flight ticket prices low. Adding on seat choices was only a few dollars more and included a delicious meal. You can purchase food and drinks/water on board. Tip: fill up a water bottle or purchase water in airport gate area before boarding plane to save money. Crew is very friendly and helpful. Flight offered purchase of Singapore SIM card with so many GBs for a great price - $15SGD.
I lost something before boarding and a member of the Jetstar flight personnel was amazing: he went beyond the call of duty to secure my belongings with ground staff.
It offsets an easier bad experience with Jetstar I had a few months before.
Well done, Asfar!
I don't anything about JetStar. This is my second time flying with them. First time delayed 2 hours both ways. No explanation on why it is delay. No weather issues on both sides. This time it was delay 3 times and a total of 8 hours wasted in the airport. Now return flight I got noticed that it will be delay for another 4 hours. Now I don't feel confident about this airlines will ever be on time. They might hit me with more delays. I hope not.
I don't like that there is no explanation on the delay and their only explanation is operation requirement. What does that mean? Does not explain anything. You pay cheap flight u get headaches. Next time I pay more for better reliable service. Jet Star I told everyone not to fly with your company again. It is terrible experience.
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