Delay of 30 min. is the norm. Tried to check in with mobile app. but can't seems like the flight was overbooked. Had to call the call center to check in over the phone and was bumped to front seat (upgraded). Definitely overlooking was the likely cause.
I had 12 kg of excess baggage so was charged $400 cdn for a flight that cost $350 cdn for my seat and 20 kg . The reservation agent refused to give me my ticket back until h the excess baggage charge was paid. I boarded the 1/2 empty plane along with many, many chinese passengers carrying 2 or 3 bags, but as a foreigner, the company rules were enforced on me only.
We had to pay bag fees that cost more than our flights! Was also an international flight where bags are free on all other airlines. Finally, there was no leg room so the guy in seat behind me had his knees digging into my back the entire flight.
Some payment fees are estimated. Not all providers support all payment methods.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily grant
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.