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Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day
Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).
Great location, close to main section of Zurich. A little expensive for what you get, however, the location is what I feel I paid for.
Very good breakfast a bit run down and expensive for value
The staff were very helpful. I lost my phone during my stay and the hotel staff found it for me! The restaurant attached was very good too.
Pleasant room, convenient to shops and station. Friendly reception staff A little noisy due to its central location. Would have like to order snack from room service, but only asian fusion food available.
The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.
Very good location. Superior double room big enough & comfortable,very good breakfast,
The hotel is well situated in the middle of the town with easy access to everything. Breakfast was excellent.
Extremely welcoming. An obviously large amount of repeat business given the conversations overheard from a steady stream of arrivals whilst I was waiting in reception for a colleague. Great business location and very comfortable. Make WiFi free and easy to access in all rooms in this modern business age
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
Very good breakfast, smiling faces of the staff, the emplacement of the hotel. Room size was a bit too small. A second armchair would be desirable. Absence of any drawer by the bed side was a handicap.
Excellant location and staff very helpful and friendly.
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
Great little hotel in a great location.
Location and excellent breakfast Too noisy in the street side rooms
The staff were exceedingly good and helpful. Great location. clean & comfortable. The bathroom needed a makeover. It was generally fine, but was small, there was ? mould on the bath sealant and the paint on the ceiling was flaking off.
Great location. Received an upgrade to a room with a laptop. Nice! Well-functioning elevators. Very good bedding. Efficient sound-proofing. Exceptionally friendly staff. No central heating available - but I was offered a mobile unit. New egg-cooker is a progress, but guests mess it up.
I loved this hotel because it is in the most attractive area of town, old town. It is really close to everything, and it really offers great service. Rooms are really good, very spacious and very well decorated. No
The location of the hotel was perfect.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
Seen many nice hotels and this is one of the best.
rooms and service decoration
Attitude of staff, room layout, amenities.
The friendliness of the staff and the birthday card, champagne.
It's in the middle of the city. For this high room price, the breakfast should be included!
yes, it`s expensive but the hotel is pure class.
I like fitness,eating,room service. I like every things in this hotel.
Excellent location. Staff superb.
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
LocATION night staff
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
the price for the room appeared 35 CFR more as promised by booking.com
The location is great for access to pretty much everything. Niederdorfstrasse is a buzzing hive of activity at night, loads of night clubs bars and restaraunts. Forget taking a car into this area, very minimal parking. The station is 5-10 mins walk and within very easy walking distance. Niederdorfstrasse is great for the buzz - but it keeps buzzing till 5.00 am ( even on the Wednesday & Thursday nights that we stayed). I was working throughout our stay so I was pleased to come home for a good nights sleep. Book a room at the back of the hotel if you can.
very central position it was a bit noisy
Excelent location with 4 star service
The Alexander Hotel is in a very convenient location. It is easily walkable from the main train station, and is midway between two major tram stop. It is located right on one of the main nightlife streets and I was not bothered by excessive noise during my stay. The room I had did not have a tub, only a shower stall. This was adequate for my short stay, but could be a problem for a longer stay.
location, close to the central station, very convenient. reception ladies are kind of cold.
Check-in procedure was very simple and the staff were very friendly. large comfortable room and nice breakfast.
good breakfast, excellent location staff could be nicer
Its location, comfort, cleanliness, responsiveness of the staff, simplicity, price. Step outside the hotel and you have lots of bars, restaurants and cafes to choose from. Within short walking distance of all the attractions of Zürich. It was noisy outside, gave a bit of discomfort and cost me some sleep. But I think that is what one should expect when staying at a hotel on Niederdorf Strasse.
Location is ok, a few minutes walk to city center and main train station. Room was were noisy (restaurant/bars just below the room's window). Service is poor, I have booked a shuttle bus to the airport, payed the hotel and they forgot to book it! They did not call me a taxi or offered any help (I had a flight to catch!), Only mentioned the train station is not far away... and that I could catch a taxi outside (yeah, right, at 8am in the middle of a shopping street). I have barely managed to get to the airport on time, and had to carry by hand 2 suitcases all the way to the train.
Location; staff was helpful; computer was available Noisy room right off the street; beds need a lighter sheet in addition to the provided heavier comforter; room safes did not work with the given instructions
Very good located. Nice restaurant with good Swiss cheese specialities. Noise from hall.
The friendliness of the staff at the front office and cleanliness of the rooms was excellent . Also, the information available at the reception is excellent. The lift cleanliness and space need to be improved
location location location no aircondision and the summer in yurich is hotttttttttt
very bad smell in lift.reception is very roud .breakfast is very poor.all over this hotel is only locationwise good otherwise services are vey bad.next time we will not stay. not value for money.its very costly and services are null
Location. Vey clean. Quite despite being in center of town. No own parking. The public parkings was also a hassle and expensive.
The breakfast was excellent with a fine selection of food. The bed was wonderful - the poufs and pillows were amazing. There is a restaurant located with this hotel and unfortunately the smell from fondues/raclettes wafted up into the rooms and was not appreciated. Also, it would be good to have individually wrapped soaps - especially for the sink area. The bulk soap didn't "seem Swiss".
Friendly staff and convenient, central location My room faced the street and there was late-night noise in the street.
The Location The Staff were very friendly & helpful ( at the front desk & in the breakfast room) The beds were very comfortable & the bathroom was very clean & nice. Lack of Air Conditioning It was very hot & muggy & not real comfortable temperature wise for sleeping
friendly and fact I was able to keep room until 13h - good because I was running the marathon single room bit small - and noise from bolier next to bathroom.
Location, fair price and room choice (upper floor, large terrace with view of Zürich). Breakfast was not as good as I remembered. ....croissant was gone by 0930hrs. However, breakfast room still quaint.
The staff at the front desk, restaurant and housekeeping. n/a
Location Exorbitant prices for small rooms. Internet access that is free almost anywhere costs 29 CHF for 24 hours, a total rip off.
Our stay was short, but we had a delightful dinner at the restaurant. The computer at the business center was very slow...
Excellent location, professional and courteous staff, splendid view of Limmat River, terrace dining delightful. Overall excellent experience. Single room was somewhat small but generally well appointed
Very friendly and helpful staff. Excellent location.
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
Excellent location next to river, close to tram stop and easy walk to old town, Banhofstrasse. Coffee and tea in rooms would have been nice. A bit expensive, but then again, Zurich is a pricey place.
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
excellent staff, very clean, everybody trying to make you feel good
This hotel is amazingly beautiful located in the center of the city. You may have to read the direction in the hotel Web before driving-in since the surrunding is the old city.
The staff were all excellent, and although pricey I felt that this plus the overall standard of the hotel and its rooms and of course the location made it a worthwhile expense.
Helpful staff, great location, very clean & orderly, reasonable price, quiet room, good restaurant no problems
Location is excellent. The room was very nice. The hotel restaurant did not appeal to our tastes but there are plenty other restaurants around. It's too expencive for the level of the hotel, but that, I guess, goes for almost everything in Zurich.
The hotel restaurant was outstanding. Great Swiss specialties - but make a reservation. We did not get timely house cleaning on one day.
The location is great, really in donwtown and with good value for money.
Very clean! Staff was very pleasant and overall the accommodations were new and felts very nice. The room was a little small, but for a single person it was plenty large enough.
Location, close to train station and shopping area
location - style
Clean tidy & central Reception & stairs smelt of cooked cheese.
The room was clean and functionalthe hotel was close to activities and close enough to the railwAy station to roll your bags by foot
location, simple and convenient not really
Great hotel for visiting Zurich. The staff are welcoming and friendly, the rooms comfortable and the location unbeatable
The rooms were really clean. The beds were comfortable. The room facilities were great. Most importantly the staff were friendly and very helpful, particularly as I needed to book extra nights. They went out of their way to assist me. There was nothing that I didn't like apart from there being no ironing facility in the main building which meant I had to go to the second building.
The room was rather "big" and the situation of the hotel is suitable for visiting in the town. The existence of the refrigerator in the room was a good thing.
Quiet, good location, good value for money
good location, reasonably quiet, breakfast included, during check-in clerk recommended better alternative deal; very clean; very professional restaurant was closed Sat & Sun evenings--suprise. No coffee in room or available from the kitchen as room service. Front desk is not open until 7:30am to check out for an early departure--surprise.
breakfast is delicious...and a lot!! I like that. my room doesn't have coffee...
Very friendly reception staff. Walking distance to the rail station and the city. Not clear from site that bedrooms are located in more than one building. Necessary to walk on the pavement ( rain or shine) to go to another building for breakfast. Umbrellas should be provided in the foyers. Restaurant closed at the week-end.
location, easy access to all tourist attractions and central station lack of air conditioning
Attractive hotel and room, good location, breakfast was incuded
Friendly staff and correct comfort in the heart of the city Mattress and pillow not very comfortable...
Nice hotel, perfect for visiting the city. Excellent breakfast. Spacious and clean room.Only a very small imperfection: in the bathroom there is not a shower floor and the water wets the entire surface. Nothing
Percect location for the tourist. Lively bar and lively restaurant next door but quiet, neat room
I was traveling with my two daughters and they must have been out of triple rooms so they upgraded us to their apartment. It was wonderful. The included breakfast was very good, too. Desk staff helped us with tickets for the train to the airport. There's a train station very nearby the hotel so it's very convenient for getting to the airport. All in all, an exceptional stay.
It was a comfortable place to be from the moment we arrived.
Stayed in the apartment which was great for our family. Free WiFi. Easy to explore the old town on foot. Impossible to get close with a car unless you have been before. Parking is about 750 meters away so it means dragging your luggage through the streets. Very noisy outside until about 11 pm.
The concept is great Difficult to arrive with the lugagge
rooms, location, price all reasonable. staff very nice and very good. only thing was occasionally wifi was slow
Everything - the room was lovely, the bathroom was beautiful, and the breakfast was very very good. I had an excellent stay and would definitely stay at the Hotel Rossli again. No.
location of the hotel is excellent and staff are very helpful. we arrived before noon and were relieved that there was no problem going directly to our room. had a very spacious tripple room with good internet access.
Very convenient location. Good facilities at the hotel.
The hotel was centrally located on a quiet street close to the city centre. Easy walking distance to shops, restaurants and cafes. The hotel needs updating. Pillows were extremely flat, no air conditioning, smoke filled the stairwell and lobby. The bathroom needs better ventilation and fans and the beds need upgrading.
The hotel is beautiful, the staff very welcoming and helpful. The restaurant is also world class.
Excellent location, professional and welcoming staff. Rooms were tasteful, classic decor and comfortable. Hotel was decorated beautifully for the holidays. Breakfast buffet was delicious. As with every Romantik Hotel, this was top quality.
Nice location across from the square and University Hospital. The evening sparkliing wine in the libraray is great. Breakfast was great and the waiters are excellent. No complaints.
The warm welcome (with champagne) and great helpfullness of the staff throughout our stay. Very friendly, felt like "family". The room was small, and too warm.
The friendly and calm atmosphere, the very good food and the central position in town
A charming period building in a very good area, within 15 min walking distance to central Zurich; very nicely appointed rooms -- although the single room is a bit small, bathroom spotlessly clean. Friendly, courteous and ultra professional multi-lingual reception staff; good buffet breakfast. I thorougly recommend this hotel. The complimentary bar of chocolate on check out was a nice touch. I was located on the first floor, which was noisy with staff clanking around from 4am until quite late. Luckily I brought my earplugs and was fine on the second night. Other floors may be quieter though.
location, dinner,charming old building
Lovely small boutique hotel, tastefully appointed. Charming staff, very nice breakfast. Perfect location as it is within easy walking distance of Old Town but still quiet and peaceful. Very comfortable beds. There is no air conditioning, which is not a problem unless it is an unusually hot day in Zurich.
We were only there overnight, but the location was good and the room was very nice. We were on the top floor in a non-airconditioned room on a day when the temperature in Zurich reached 90. There should at least have been a fan available.
location meals are very poor, but soficticated
Very friendly staff. Good restaurant when it was open--closed two days. Nice breakfast. Beautul back garden eating area. Wife liked it more than I did... Not air conditioned.
Location to city center and public transportation, style, efficiency, value for money.
Excellent choice in the centre of old town Zurich, clean, simple and comfortable room with modern bathroom. Perfect location and excellent breakfast!
Staff were very gracious and helpful.
Good value for money, convenient location no ironing facilities
My TV was vary small and the remote was broken so I ended up waching a single channel.
It was a good hotel, close to downtown, very clean good service from staff
free Internate service is appreciated Steps to luggage room and front door
Location. Quiet room despite busy location Long wait for check-out. Extremely expensive for hotel quality.
The location was very good and the small cafe within the hotel was good. It was useful being able to get something to eat without having to go out.
Breakfast buffet was good. Front desk staff helpful and generally friendly The room decor is extremly poor. The way the bathromm and closet doors are hung is crude and applicable to a factory but not a hotel room.Asked for the bathroom showerhead holder to be fixed but over a period of six days it was never attended to