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Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
exelent view of the lake the shower in the bathroom had a very poor flow.
the location , the staff and the service. there is no swimming pool and spa.
location for the price we paid, it was a really small room
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
stuff was friendly it's nothing so special u would expect form "de lux" hotel
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
Beautiful rooms with comfortable bedding. Immaculate and luxurious. Great location and ease to public transportation. Would definitely stay there again and recommend to others. Breakfast not included in price.
The room was very quiet and comfortablePlease write at least 15 words
The staff were very friendly and helpful; the breakfast was just what I needed; the room was very comfortable; the location was great for my purposes; Nothing was unpleasant for me during my stay.
comfortable tee room near reception )
central location, convenience noise from the street, poor selection on breakfast buffet
comfort of communication. The place is central to all transport. Close to the lake. The weight machine. I could not weigh my luggage after packing for flight. And there was no shuttle to airport though in web-information, it was supposed to be so.
The location of the hotel is excellent and the food in the restaurant was very good.The serving staff were very attentive and absolutely charming. No
We originally recieved an unrenovated room which was poor and at the back of the hotel. Upon request, the hotel staff moved us to one of the newly renovated rooms which were excellent and ours had a wonderful view of the lake. The older rooms are not up to standard.
View of lake Smallness of lift
Facilities and service were very nice. Location was very convenient to lakefront and old town sites. Hotel restaurant was outstanding. Hotel had no parking. Public parking was four blocks away.
The friendly service and the fruit in the foyer That you had to pay to listn to the radio!! The screen of the Monitor could not be switched of
An excellent hotel, near the Opera House and the Limmat River. Walking distance to shops, museums, and restaurants. Staff were excellent, very helpful and accommodating,
It is a hotel with a warm and friendly approach to client.Very nice hotel, friendly staff and fantastic location. Some breakfast items need improvement.
The excellent location and really good fish restaurant )))
This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
First class service
The location center city and on the lake were a perfect combination for my needs.
Good restaurant and quiet hotel; perfect if you want to relax after a working day
The staff were very welcoming and the room was immaculate~a perfect location too.
every thing exept the extra charge, yes the extra charge it was 620 and they took 680,coz they told me that u have now lake view but that was orady mentioned
excellent hotel, room very spacious with great view. Bed very comfortable quite warm at night even with air conditioning on
My room were checked by the maid 4-5 diffrent times per day, every day!!!!!
Nice rooms arrangment and nice restaurant. Pay tv ?! all tv channels should be open
The location overlooking the lake, as well as being central to the old town. Comfortable bed and well insulated, quiet room
Unbelievable friendliness and prompt assistance received from the staff, exceptionally clean and neat rooms, beautiful view No
functionnal, excellent service and friendly staff.
Clean hotel with nice staff.
The hotel is low aircondition thats we stayed on day only
The view over the lake is lovely (but the noise from the road adjacent to it in front of the hotel is not) Minimum facilities at the hotel, average service, very ordinary breakfast and service at breakfast is exteremely poor, slow and just non responsive. Not a very attractive position surrounded by car yards with new model Audi permanently parked at the hotel front entrance for marketing purposes during the day making one go around it. Cleanliness standards so so, the place was not vacuumed once in 3 nights I stayed there, the bits of paper or some black stuff near bed that was there when I arrived there, stayed there right through, glasses not cleared, etc.
Reserved and paid for accommodation for 3 adults long time in advance; gave me a twin bed room, no accommodations for the 3rd person; when I requested a room as per my reservation and payment, the receptionist told me that they did not have a room for 3 adults (contrary to the booking and representation on line); one hotel employee brought a folding bed for the 3rd person. Definitely, we are not going back to this hotel!
Reception and restaurant staff efficient and courteous. Like most hotels in Zurich, rooms are small, and overpriced.
Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you. My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.
the locartion in Zurich was perfect. Rikght there in the ols town and close to the train station...perfect. I would like to have the opportunity to include brekfast at the time of booking.
The location was very good, close to the Lake and to a railway station Poor service. very old and mismatched interior
beds location friendly staff
Good location for public transport. Friendly and helpful staff. Quiet rooms (4th floor). Chandelier jingled when person in upstairs room moved around, which was annoying at 3 in the morning. The life was just barely big enough for two people and one smallish pram.
it location. The hotel needs refurbishing, the decor is very old fashioned.
The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful. The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.
walking the streets of Zurich and seeing the tall church steeples street noise
The nice people at the reception. Big room (14) with lots of closets and shelves. Fine beds. Noisy Air-conditioning. Left towel rack about to fall off the wall. Black hair under the sinks in the bathroom (as we are blond). Candy paper on carpet beside the bed.
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I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service. When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.
Bar and restaurant closed on Saturday and Sunday
Good & clean
The location is excellent for business or just visiting the city of Zurich.
too quiet. rooms too small and no warmth
The clean modern design The charge of SFr (almost $30) a day for wifi internet access. It should be a free facility provided by the hotel.
Clearness and comfort
Very comfortable. It's very quiet even along the street.(Double windows worked well.) Rooms are not big, but very clean and efficient.
I liked the very high tech look and cleanliness of the room and hotel. I liked breakfast, dining room and one of the two front desk clerks. I wished that I was staying more than one night.
easy internet access, contemporary style, hotel airport shuttle the smallest room I ever had ( 201) with a single bed for 190 us dollars ...felt in a jail cell ..
Spacious room, good service, friendly staff, English speaking staff
Room 22 is far too small for two persons, bath room facilities are horrendous. Staff unfriendly not giving any service. Wastly overrated in star rating.
Polite personnel + good restaurant downstairs Absense of the air conditioning, lavabo in the corridor, bad wine in the minibar, very noisy environment.
Efficient; clean; comfortable;
It's location which is central and calm. "For a medium seize double room" it was tiny .
quite far from centre of town
very clean, comfortable bed, good location, has a special charme individual rooms are very small, but nice nevertheless
Very friendly and helpful staff. Bed linens were very good and comfortable bed. Great neighborhood and easy safe walking. It was not full of tourists like old town but a short walk to old town if you like. One block walk to lake. We were there on Saturday/ Sunday and the parking was by hotel on street and very easy yo find. Charming place and people. I would recommend is long as you don't expect luxury, just clean and friendly Room was very small. sink in room and shower and toilet in a very small room...one person at a time. It was good for short stay , like overnight but wouldn't want to stay long. Very basic furnishings. Our room was over cafe so very noisy until 11pm.
Very friendly staff, good location and nice breakfast in the room. Perhaps an extra few pillows...
A warm and freindly service by all staff, small rooms but lovely and clean and quite adequate. Needed to have a larger bar because as a group of eight, we were made to feel unwelcome if we only wanted a drink and not a meal.
good location, hotel with a special charm walls are a bit thin, you can hear the neighbour talk, which is rather disturbing at night
Perfect location: not too closed, not to far from center. Brilliant and friendlt staff. Restaurant (good & creative).
Very friendly staff, nice room (small but modern & clean), excellent shower, great breakfast, perfect location in downtown Zurich I can not fault the hotel at all
Nice location, friendly staff smoking in the restaurant - but that is a problem across Switzerland
Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel. Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.
Friendly, flexible staff. Good location
location of the hotel, good beds bathroom was tiny, towels were not nice, very restricted breakfast
Staffs are friendly & very helpful. The hotel is close to public transportation & very convenient for shoppings, night-clubbings, dining- out, and sight-seeings. Not much street noise despite of the location. Seems walls between rooms were thin - could hear noise from the next doors. The choice of breakfast - dairy(yogurt, cheese, or milk) or meat products are the "main" selections other than bread or corn flakes. No fruits or veges except for fruit juice and a little piece & bits in a yogurt salad. Not much choice for vegan.
While the front of the hotel and reception are unimposing the rooms are very nice. Really nice shower withe great soaps and shampoo. I would recommend this hotel to anyone staying in Zurich.
Good location but very poor comfort and facilities. Recomended for young couples and honeymoon. Noise.Hard sigaretes smell .
It was a good location Breakfast started too late and there were really low ceilings (Apartment room). Also, there was not enough light in the room, and one of the windows would not close.
Good location and kind staff.Clean and nicely decorated room. The room was a bit noisy. No private toilet and shower room at your room feels uncomfortable.
great staff and location; funky room....
nice clean room, central, good bathroom Noisy because its impossible to shut the room doors quietly and everything echos
Staff are great! Help full! Sweet and hospitable staff!
The view from apartment and breakfast though were nice The pictures and actual state of the hotel are very different, hotel needs renovation, shower in the room and toilet outside is a crazy idea.
Location No where to park to check in, Room not great, the bed filled it!
The only good thing about the hotel is it's location. Everyone knows Switzerland is expensive. If you want to stay in the city centre without paying a fortune you need to compromise. The Villette is such a compromise. However, I will look elsewhere when returning to Zurich. will
the breakfast was abysmal no juice, and one slice of cold meat offered the first morning, but none the 2rd!
Just location Awfully, extremely noisy. Compressor from a restaurant worked up to 11.30 p.m. and the tube was behind the wall of my room. Impossible to relax and to sleep. Not only shower is shared, but toilet as well is shared. It was not indicated in the website when I booked the hotel. The price 125 CHF per night is not adequate to the quality.
The location of Hotel Villette is very nice (near Zurich lake，bellevue station and Grossmuenster). Free breakfast and WiFi.
The location was good. The breakfast provided was not sufficient. Atleat one egg item should be included.
5 floor hotel above restaurant. Numerous dining, desert, bar, coffee options at varying prices within 300m. I booked 2 rooms for 4 guys. Beds split apart to make 2 twins. 1 room had included bathroom, the other room the bathroom & shower were outside the room and shared. Both rooms were clean & suited for my needs. Functional easy Internet passcode enabled me to plan activities & I message promtly. I was here as a tourist for 1 weekend & enjoyed the Zurich marathon while here. Location very close to start finish line enabled me to eat the included breakfast (meats, breads, cheese, vegetables) run race & limp back from finish. Price was driving factor for hotel selection. I had kayak searched location from city center & then visited 3 hotels prior to choosing the villet. I spent more on dinner last night, 1 block from hotel, than on hotel. Staff accomplished checkin/out & greeted for breakfast efficiently. A bit noisy during day, 1 block back from main road with construction nearby. Not noisy at all considering Zurich is a very quiet city.
Hotel Villette listed the room as a shared shower but in reality it was an entire shared bath. We had an extra person and they charged us CHF35 but wouldn't bring an extra bed. Also, the breakfast was not a very good selling point - only coffee and 1 kind of bread!
Activehotel services 90% 10
I did not like my stay at all. Room and Service did not match expectations based on price and advertisement.
The room and bathroom were very clean. It was the cheapest hotel we could find that was clean and decent and in the center of the city. The continental breakfast was generous, if spartan -- very crusty (almost tough) bread that needed to be dunked in tea to properly chew it. Great neighborhood! Lots of art galleries and bookstores. The room was tiny! We had to maneuver around each other to get around the bed.