Overview

Grand Mercure Xian on Renmin Square
Top Resort Hotel

319 Dongxin Street, Xi'an 710004, China
+86 298 792 8888

฿ 2,575+

Overall guest ratings

8.8/10 Excellent
Based on 1,420 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.4
  • 5.0

Good to know

  • Very quiet
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Within the ancient walls of Xian, Grand Mercure Xian on Renmin Square is surrounded by serene courtyards and enchanting gardens which encapsulate the historic riches of the region.Fifty years of Renmin Square history is reflected on the magnificent décor of the hotel's 194 guestrooms and suites. Combining chic Chinese design with modern touches, the rooms are fully equipped for comfort and convenience: room safe, satellite television and a variety of deluxe amenities.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Facilities for disabled guests
    • Game room
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,420 reviews
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.3 "Near to public transport, according to 73%."
      9.3 "Great parking, according to 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "70% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      9.3 "Management was excellent, said 93%."
      10.0 "100% said the concierge service was amazing."
      9.4 "94% were happy with the room service."
    • 7.4 "Tasty food."
    • 6.0 "Vibe was decent."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.6 "66% thought the bathroom was big enough."
    • 5.0 "Average amenities."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.6 "66% thought the bathroom was big enough."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    Based on 426 reviews
    • 9.6 "Terrific location."
      7.1 "City centre within easy reach, said 71%."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 5.9 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.7 "67% thought the bathroom was big enough."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "67% thought the bathroom was big enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 2.9 "Disappointing internet connection."

    Overall rating

    9.1 Excellent
    Based on 553 reviews
    • 9.2 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      8.5 "85% liked the proximity to sightseeing."
      9.4 "Great parking, according to 94%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.4 "Management was excellent, said 94%."
    • 8.7 "Breakfast is good."
    • 6.8 "Vibe was decent."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were small."
      4.7 "53% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.8 "82% had problems with the shower."

    Overall rating

    8.9 Excellent
    Based on 340 reviews
    • 9.5 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 5.6 "Vibe was decent."
    • 5.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.4 "64% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.4 "64% thought the bathroom was big enough."
    • 4.2 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.8 Excellent
    Based on 99 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 5.7 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.4 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Very quiet"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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