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Hotel is in the perfect location if you want to walk around and enjoy the key parts of Willemstad. Would be nice if they had a real beach but what they have is probably the best in main area of town compared to others. Good service staff. Good choice Not quiet. If you want peace and sleep go elsewhere. Room was on street where cars go by and blare the bass. A real beach would have been nice but you can make do in this heat. For more relaxation I would go to The Marriott! Upgraded, inner room bad
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The friendliness and professionalism of the staff. Lack of Access to other beaches. No shuttle services.
Location. Infinity pool. Staff. Incredibly Comfortable beds!! No
The hotel was perfect - the view outstanding, and was in close proximity which made walking around Willemstad super convenient. The hotel staff were very nice and knowledgeable about things to do on the island.
Room was clean and nice, hotel is located in a central area with lots of options for shopping and entertainment Based on how the hotel is promoted, we were of the impression that it was an all inclusive resort. I was surprised when I arrived and was told that my package was really only for the room and did not include food which affected my budget.
The staff was generally very friendly and helpful. The room and views were great. The infinity beach and pool were really awesome. Location was good with many shops and restaurants nearby. Blue Bar staff were friendly, but extremely nonattentive. Prices for drinks and meals were fairly expensive, and there was always a service charge added to bills automatically.
The best location on the island. walking distance to all the adventures. the best view on the island! staff was awesome
Its location was very good. We did not have water this morning and others were complaining about water problems before.
It was conveniently located near the downtown area. The Beach/pool was kinda cool because it was a salt water pool with a beach feel, I thought it was perfect and I always had a seat!
Nice location in Punda the business area of Willemstad and great beach facilities. The prices of the drinks, breakfast, lunch were overrated. The room was an older one but in good maintained shape except the bed. Room cleaning especially under harder reachable place could be done better.
Not worth five stars.
Nice, large room with sea view and good bed. Breakfast was nice. Staff overall very friendly.
I liked the price and the location being relatively close to the downtown part of Willemstad They didn't let me to the restaurant because i didn't have pants on. I had dress shorts that came down to the knee.
Good size rooms, modern design, good hotel facilities, easy access to Punda (downtown) Inconsistant rules, refused restaurant entry dress code bars shorts, other evenings many wore shorts! Crowded beach.
Very friendly and polite staff, wonderful location, good breakfast. In fact, before booking at Avila, I had some hesitations, on the basis of several guest reviews on your website, but the complaints in most of these reviews appeared to be unfounded. You are not supposed to move to and from the beach in swim wear, but there is no place to change near the beach. I was given a very nice suite, which was however not equiped with things you normally find in a hotel room such as, for example, a minibar.
The beach is nice The pool was very dirty. Food quality is not good at all, there is not even fresh orange juice, instead they give you TANG. The staff was not service oriented at all.
Every one was smiling and kind. lots of fun to do. Delicious food and drinks. recommend you for real. if i go to curacao again, i will definetly stay in here again. Super recomended!!
The water is very nice. There's a good place for snorkeling just a few meters away from the beach. The Italian and Japanese restaurant are fine. The entertainment team is good. The resort is very old and without much maintenance. The quality of the food (specially the buffet) is mediocre. Except for some very nice people, the service is bad. They are making something in the beach, and they start using noisy machines from 8 AM. The beach seems to be artificial. It's small and with a lot of big stones and rocks. No internet in the rooms. You have to go to the lobby (full of people and mosquitoes) and pay to use the wi-fi!
The restaurant and food was good. Cleanliness of the hotel was good. An ok all inclusive restaurant. When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.
Location, snorkeling, quiet beach Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu
Nothing Staff was ride. As soon as you walk in the hallway it smells like mold. Rooms were disgusting. The bedding wasnt even dry it was damp. One of the reasons i chose this hotel was because it said it had a pool/beach bar. There is an abandonded area that looks like it was once a bar? Dennys is the only restaurant on property and their prices are ridiculous over 12 us dollars for breakfast and even the restaurant was horrible. The average price for breakfest in town and at a reataurant at riff or renisance which are huge torist areas was 7us dollars. Do not stay here!!!!!
Praia / Beach The bar and restaurant services are not so good.
Nice hotel. Friendly staff. They do work hard to take care of the guests. The beach is very beautiful.
Location, room with ocean view, staff is friendly. Breakfast in Executive Lounge didn't meet my standards.
The food was amazing at a very reasonable price. They have lowed their prices in the last few months. Staff very attentive and friendly Made sure they had Gluten free products prior to my stay The inside of the hotel is has a great 50's 60's decorated look to it. Facing the beach and the room was very quite. Snorkeling was great! Fast free WIFI Rental for snorkeling and other activities All and all it was a good experience Bathroom could be updated Shower has a rainfall head but not enough pressure for the rain
Overall, is an old, poorly maintained hotel. Expect a 3 stars Hotel, no more than that. Yet, rooms and bathrooms are fairly clean and it has a good location. I would not recommend this hotel. If have a little more room in your hotel budget, try somewhere else.
The room was clean and staff had excelent attitute.
This hotel is in town, walking distance to all attractions. Charming property, nicely landscaped. Rooms were fine except windows could not be opened as they faced the public areas. There is no wifi in the rooms, only in the public areas which I believe is contrary to their advertisement.
Between the Hotel and the Lodge, this place has it's stuff together. I was less than impressed with some of the on-site restaurants and sundry shop. The only place to get breakfast in the complex is at the Observatory Restaurant. It's only buffet style, but I believe you get what you pay for. The sundry shop wasn't open the whole time I was there (5 days). The Jaipur Restaurant has an awesome asian buffet on Thursday nights. Even though the hotel is not on the beach the free shuttle to Blue Bay Resort is really worth the time. That beach is amazing. Plenty of beach chairs, enough shade for the fair skinned, and a restaurant with a full bar. If you're a beach bum, you could easily spend all day at this beach. They also have a scuba diving shop there too. The Lodge is quite nice as well. The beach there is good, but not amazing. The only real downside to the Lodge, at least in my opinion, is that it is literally in the middle of nowhere.
This hotel was definitely charming and different. It has very pretty rooms and pools. However, the service is very slow and not very professional. Also, the restaurants/bars close early. This is not near the beach, so if you are looking to be on the beach this is not the hotel for you. They do offer shuttle service to the beach, but the shuttle comes every hour and the beach is a bit far away. All in all, I would recommend it for the expoerience.
The Kura Hulanda Spa Resort was a great place to stay. It is so quaint & historic. The grounds are always clean & everyone was so friendly & helpful. Even the housekeeping ladies were as nice as could be---and seemed happy to be there. The concierge was so helpful in arranging tours & taxis. I recommend this place to anyone staying on the island. It is enclosed & secure, yet walking distance to everything.
This hotel needs serious maintenance!!! It's a old hotel the rooms are so in bad conditions that we had to move from there like three times for different kind of issues. I felt like I was staying in one of the worst hotels ever. The staff were not aware about how bad things were!!! They just gave me this stupid answer: Oh!!! I am sorry but this hotel is like hundreds of years old and there is nothing we can do about it????!!!!!! The issue with the Internet as a matter a fact it is free but some rooms they just do not have a WI FI router so if are the lucky one and got a room without a router congratulations!!! It means of course you ate not gonna have Internet at all. At least if you go out side the lobby you would be having some Internet.
The service was indifferent and our room was very tired and uninviting. The grounds are nice and the location is very convenient to town. The rooms are available at a discount for a reason. This place does not live up to its reputation.
The cafeteria staff to say at least are not as good as a conserge service in the hotel.
GENERAL OVERVIEW: First of all, when you visit Curacao don't have any expectations for customer service. It is not up to U.S. or developed country standards. The concept of customer service is a pervasive cultural difference (and perhaps problem) throughout the island. That being said, the hotel was very nice and the staff was courteous. Don't expect anyone in Curacao to bend over backwards to help you though; it's just not their way. You have to ask specific questions to get accurate answers. You won't get warm smiles and greetings from natives, generally speaking. HOTEL PROS: Clean and spacious rooms! Everything one would need including a small refrigerator, a separate dressing room, spacious bathroom with clawfoot tub, and a variety of restaurants. The location is ideal in the middle of the capital and walking distance to the market and the Queen Emma Bridge to get you to the touristy sites. All amenities on site including a nice spa, 24hour pools, wonderful decor. The...
Hotel is a good business hotel in middle of Willemstad. Not recommended for travelling with kids. They also have a resort on the other side of the island and that is more family minded. One minor point was that the watercompany was working during the night! and made a lot of noise . The hotel left a message that there was no water from 12 pm untill 4.00 am but did not mentioned the noise. But normally the hotel is nice and convenient for business travelers or couples.
Small and unique. Our room opened to a small courtyard with a fountain. Wonderful commons area for breakfast or happy hour sometimes with live music. Staff was courteous and very helpful. Great location.
it is close to the center (punda)
the location , the frontdesk staff and the food The hotel is in a bad nead of renovation. The pool should not be open to guest untill it is repair. It is a shame to have guest swim in a pool like that.The floor is completely crack up.
location was great, rooms were dated, but the rooms were large and clean Some staff were not the quickest in the world...but hey, we were in the easy-going Carribean :)
Hotel staff was very friendly and helpful, always with a big smile the bathroom should be refurnished. cleaning of room should be done more thoroughly and not limited to making up beds
Above all its location which was idea. In general it was ok although "a little rough around the edges" (wtaer taps difficult to turn, somewhat worn furniture, etc.
Room is perfect,service is very good. The vieuw was very nice (swimmingpool). The window from the room it can't open , for fresh air.
city center was oke, the hotel was little bite old
no refrigarator on the room
The hotel has an excellent location, the rooms were spacious & the airconditioning was excellent. The views from the pool bar , which overlooks the harbour were stunning
Nothing at all No room service, horrible towels, dreadful pillows, old mattress, no water, no ac controller, ban tv remote, no shampoo, bad soap, no water pressure, not enough warm water, casino´s ac a joke!, etc. etc. etc.
The hotel had a great views and was within walking distance to some great restaurants. The staff were very friendly and helpful. This hotel is not on the beach side of the island.While the reception area is grand, the room that we had was old and not updated. There were very few amenities. There were only a few outlets in the room - no outlets in the bathroom. There were no wash cloths, no extra pillows; it was a very basic room. We were only in Curacao for one night so it was OK, but if we had stayed there any longer, we would have preferred a beach hotel on the other side of the island.
no phones in room not even to call the front desk, no 24 hour front desk
silence. Space. the beach. the swimmingpool. the menu in the restaurant. Not so many choice.
visit friend and dive
Classics restaurant was good. Location was nice. Room was not positioned on the wind. It was too hot in the appartment.
The villa had a good location with sea view,large veranda and was roomy for a family of 4 with close distance to the beach in a nice setting. It is as such a good basis for a holiday, however cleanliness and maintenance are definitely points for improvement and require attention of management to raise the standards. Due to this I'm hesitant to recommend the location. If the standards are raised it would definitely be a recommendable place Cleanliness and maintenance (cracked tiles in bathroom, breakage of shower head,sink not flowing) appears to be an issue and was raised with the hotel.Issues were addressed promptly but in principle should not be required with good housekeeping. Carpet in 1 bedroom (other is tiled)should be replaced with tiles as attracts dirt and is difficult to clean