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The service was outstanding. The room was very comfortable. I would definitly recomend this Hotel.
beautiful, immaculate room and excellent location. Very friendly staff and lovely facilities. I have already recommended this hotel to some German relatives! I only stayed one night because of time pressures, but I did not find anything that was not to my liking--it was a lovely place.
the staff were very attentive and helpful with suggestions. the spa/massage staff were not as friendly as the other hotel staff and did not offer any alternatives when we could not book a massage at the hotel.
I had a fantastic room with 2 balconys towards the sea and the beach northwards.
The excellent location. 10 minutes walking distance from Westerland main station, in the centre of the shopping / dining areas and, among the rest, just alongside the beach. The staff was very helpful and friendly.
The beach side comfort. Hotel was ok but to expensive......rooms are pretty old the amenities were average to say the least.
Excellent location (ca. 10 mins walk from the station), great views from my room - 2 big windows and balconies (!) with part seaview/part city view, cosy room. Staff very friendly and helpful. Food in the Bierstube was tasty. Overall a positive experience, would stay again. Decor in the room somewhat dated, could do with new carpet and maybe slightly firmer mattress! Breakfast buffet too expensive (I ate out). TV channel guide needs updating as it was completely wrong.
All of the staff members were wonderfully friendly. Reminded me of 4 Seasons staff -really great. The room was small but very clean, beautiful linens, immaculate bathroom, heated towel rack etc. The location is one of the closest to the action on the beach and also the shopping in town. They don't take visa, but were quick to make alternative arrangements.
Excellent service; all staff with extremely polite manners fact that I could not pay with my VISA card
I found the staff helpful and friendly.
The Hotel is very cute, we were in a room with shared bath room. There were like 3 showers available, so more than enough. Free WiFi in the room. And very nice breakfast. Watch Out the hotel is in a pedestrian street so it's tough to find a parking space if you come with a car. Especially during Holyday season
We enjoyed our stay because of the location and charning surroundings. The beakfast was excellent and staff most accomodating.We highly would recommend this Hotel to friends. The noise from street holligans yelling at 2 AM in the morning. This happened during both nights of our stay.
Friendly staff. Good internet connection. Interesting view on the pedestrian street life.
Extremely friendly staff, excellent location, marvellous breakfast. And of course the nice building.
It was very close to the beach and it had beauty treatments.Unfortunately the pool was out of operation due to a flood whilst I was there. The breakfast was excellent and my bed was really really really really comfortable!! Only a minor comment but the television did not feature any English programmes eg sky or bbc World or cnn. They should also cater for the international customer and take credit card. They only accepted cash or ec card. Again this is only a minor comment.
very quiet environment pretty difficult to find the location
Very good location on the island. Friendly staff, good food, easy parking. No
Very large room, with everything there. Wifi was not yet intsalled, although this hotel was at the time being promoted as 'with wifi'.
The whole hotel smelled of smoke every where, in the carpet, furniture, etc. One night we even had smoke smell coming into our room while we were trying to sleep, and we had to keep the window open. It is also very loud as the train tracks are right behind the hotel.
Good breakfast and helpful staff.
Location on Sylt is very good. Place was quiet. No non-smoking rooms in this hotel, however, the room was not smelly.
Friendly and helpful staff. Smart decorative state. Quality breakfast. Easy parking. Minor matters: No kettle/Coffee making kit in room. TV had no English/ News channels. Breakfast room is small; requiring queuing (but as Brits; we know how to do it!). Overall, the stay was delightful.
Hotel owner/staff are kind. Price is very reasonable in an overall expensive place like Sylt Island. The buffet breakfast is great. On arrival, hotel room provides complementary mineral water, which is much needed for anyone who have just done a long journey to come here. Everything else has been fine, but there is no air-condition in the room. It was high temperature on the day when I stayed with the hotel, so it was not comfortable enough in the room. There was noise of the train passing the hotel area for a few times.
Very friendly and helpful. Family run Hotel in a nice area of Sylt. Every thing was done to make your stay a happy one.We hope to return in the not to distant future.
The room was lovely
The staff were great (especially the bartender Finn) and it has a very nice wellness area that was never busy. We basically had the place to ourselves! The wanted to charge 1.50 Eur for a map of the island when you already are paying enough for the hotel already.
Rather quiet in the room that looked towards the bacck side, very friendly and helpful staff! official breakfast time was a bit late, since we had to be at the conference at 9am. But thea were so kind, that we could have breakfast at 7.30am already
Comfortable room. Extended hours for breakfast - 8 till 12. Able to sit outside on sunny terrace. Internet in room. No international TV channels. Nothing in English.