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The views were great. The room spacious and well appointed.
As a repeat client it was great to be welcomed informed manner ie they recognised our home town and made friendly conversation. As we were having a business meeting in our room the request for extra chairs and ground coffee were met instantly.
Everything about it - as could perhaps be guessed from the fact that it rated 'excellent' on all features above.
Staff were friendly and ready to please. All staff went the extra mile. Facilities fantastic. Overall would stay again because the staff made it. Not impressed about being charged for mini-bar goods when we didn't take any. Room ok, but could have been cleaner.
Your staff bent over backwards to help me and I appreciated that
great hotel, offering all that one would require n/a
The service was slick and courteous. Facilities were comfortable and classy with a very good range of equipment in the delux kitchen, The hotel staff were friendly and the location was very convenient . This hotel is a refreshing change from the big corporate spreads. A great place for entertaining our family in the separate lounge attached to the. suite Paid internet rates in rooms per day were too high., but you can get free access in lobby.
Great service and good location Poor breakfasts especially the coffee; very expensive car parking
Very helpful staff, friendly and courtious. The food was very good for room service and breakfast. There was a great view of the small park next door, but other views were limited by the surrounding buildings.
Being able to order special pillows
staff were very courteous and helpful food was excellent and our room was very comfortable and well appointed no
Location was good and staff very helpful and friendly Room decor and fittings a could use a bit of a redo
Great location, comfortable and warm
It is a conveniently located hotel I had booked a twin bedded room some months before leaving the UK. We were eventually offered a single/double bed and had to have a (very comfortable) "put-you-up" bed squeezed into the room. Seperetely, the restauant manageress was graceless and "sour" and gave a poor impressing of hospitality. I would never stay in the Hliday Inn in Welligton or recommend it ti friends or business colleagues
Kids running in hallway No car park for general use - only valet offered and not told how much it would cost
the price that gave me was more than price for other guest about 35%
Location to city, pleasant staff, quiet at night. The bed was too small and my husband and i had to sleep in separate beds. I didn't realise a had booked a room with 2 double beds only.
The location of this hotel is very good for visits to sporting events. Ease of travel airport or train station, to hotel, to sporting venue is great. Handy to bars and restaurants. Good views over the harbor from some rooms. Semi see through glass wall between bathroom / toilet and bed is a bad concept.
That is was clean and quite. Staff were obliging, and everything I wanted to go to whilst in Wellington was within walking distance. Having to pay for car parking was a bit odd!
The whole family enjoyed the swimming pool and the spa.
Ran in the Wellington marathon
Only stayed for one night after travelling on ferry from South Island and location was very convenient for this. Upgraded to harbour view room which was comfortable and had everything we needed.
location to Westpac Stadium
it has access to a good nearby gym and the hotel staff were very helpful and friendly
Nice and quiet on the 8th floor. It's within easy walking distance of almost all of WGT main places-to-see. On one day the room was made up only at 2.30pm, but the next day there was a knock on the door at 9.30am from the staff. The hotel has a check-in after 2, check-out by 10 policy and the staff ought to abide by their own rules.
The friendly, attentive staff The bed was hard.
Location The pillows were very uncomfortable
It was very quiet in the room and it had a good shower I would have liked extra bedding. I was a bit cold in bed.
The service was fantastic! The staff were very friendly and welcoming and I felt that they would be able to help with anything I needed help with, very capable. My room was very comfortable and the room service was great. The food was delicious! I didn't have time to use the pool, sauna or gym. The hotel was handy to seeing Wellington and shopping! A few small issues with the cleaning - dirty teaspoons and a mark by the shower that could easily have been cleaned off. I didn't feel that the room was dirty though, it was very comfortable.
The Staff were friendly and very helpful, Nothing was too much trouble. The Girls always greeted e with a smile. Very impressed. Two problems only with my stay. Firstly the chairs in the Restaurant are far too low for comfort and the tables don't accommodate ones legs with ease,Secondly Cafenet inernet connection is useless. I paid $20 and had 5 minutes use of it as I continued to be cut off. It took 4 phone calls to their help desk also one call from your Reception to the help desk, which still didn't solve the problem. Need to change it. I heard the same complaint from other guests
Enjoyed excellent meals and service in the dining room. Do not want my remarks to be published.
Clean rooms, good restaurant
Good, quiet and genteel atmosphere centrally located. Basic room was a bit on the small side and didnt like the double bed pushed against an outside wall. Ok for single but not for double. Bathroom on the other hand was big with plenty of room. Full breakfast at $30 was expensive and you should consider making it an all inclusive B&B price.
The staff were very attentive. The hotel was well situated near the waterfront. The breakfasts were very good. We like hotels with old world charm and character but the Wellesley seems quite run down and somewhat tired in general appearance.
I liked the old world charm and friendly service. The breakfast was very good and prepared from scratch. The standard room was very small but we were upgraded the next night to a lovely, spacious room. The standard room would be fine for a one-night business stay for one person.
staff were friendly,smiley.They kept my luggage in the store room before check-in and after check- out so that I can walk around in town.Nice big bathroom.So quiet night and day. I didn't like a big photo of old man( president od something) in the room,staring at me.Hope they had a stainless kettle instead of an old plastic one.There was only one staff in the morning to serve breakfast,and to serve people at the reception.had to wait for a while for my tea.I felt sorry for her doing everything on her own.