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Willis Wellington Hotel

355 Willis Street, Wellington 6011, New Zealand
+64 4803 1000

฿ 1,658+

Overall guest ratings

7.2/10 Good
Based on 3,538 reviews

Review highlights

  • 8.8
  • 8.2
  • 5.0
  • 4.6

Nearby

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    About

    With a stay at Willis Wellington Hotel in Wellington, you'll be minutes from Colonial Cottage Museum and close to Cuba Street Mall. This hotel is within close proximity of National War Memorial and Massey University.

    Rooms

    Make yourself at home in one of the 90 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Willis Wellington Hotel. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 3,538 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      7.2 "Management was excellent, said 72%."
      9.0 "90% found the restaurant service to be one of the best."
      7.5 "75% said the booking process went smoothly."
    • 8.2 "Good value."
      7.3 "73% were happy with the price of the breakfast."
      8.0 "80% thought it was a great value."
    • 7.9 "Good location."
      8.8 "City centre within easy reach, said 88%."
      9.6 "96% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.0 "Average comfort."
      4.7 "53% said rooms were small."
      4.3 "57% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.7 "53% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      3.1 "69% criticized the small bathroom."
      1.4 "86% were disappointed with the minibar."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.7 "For 53%, the lobby entrance was sub-standard."
      2.2 "78% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
      0.5 "95% didn't like the architecture."
      2.7 "73% were unhappy with the handicap accessible facilities."
      1.4 "86% found the grounds unpleasant."
    • 3.2 "Food is inedible."
      1.5 "85% did not like what was on the menu."
      1.6 "84% said the pork dishes didn't taste good."
      2.5 "For 75%, the dining experience was not enjoyable."
      1.8 "82% found the side dishes unedible."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    7.2 Good
    Based on 2,052 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.0 "Good value."
      7.5 "75% were happy with the price of the breakfast."
      7.6 "76% thought it was a great value."
    • 7.6 "Good location."
      8.9 "City centre within easy reach, said 89%."
      9.6 "96% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.6 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.2 "58% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      2.9 "71% criticized the small bathroom."
      4.6 "54% were unsatisfied with the kitchenette."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
      4.8 "For 52%, the lobby entrance was sub-standard."
      2.7 "73% were unhappy with the handicap accessible facilities."
      0.6 "94% didn't like the architecture."
    • 3.4 "Disappointing food."
    • 0.0 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.2 Good
    Based on 459 reviews
    • 8.1 "Good value."
      7.8 "78% thought it was a great value."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.7 "Good location."
      8.5 "City centre within easy reach, said 85%."
    • 6.6 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.7 "Internet is average."
    • 4.5 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      4.0 "60% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      1.5 "85% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.4 "66% said the bathroom was dirty."
      2.9 "71% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.9 "61% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
    • 3.2 "Food is inedible."
    View all review categories

    Overall rating

    7.0 Good
    Based on 35 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.6 "Good location."
    • 4.9 "Not very comfortable."
    • 4.4 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 990 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
      7.9 "79% thought the service was very professional."
    • 8.2 "Good value."
      7.6 "76% were happy with the price of the breakfast."
      8.0 "80% thought it was a great value."
    • 7.8 "Good location."
      9.4 "94% liked the proximity to shopping."
      7.0 "70% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Good breakfast."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.4 "Internet is average."
    • 5.3 "Average comfort."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      2.6 "74% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
      2.2 "For 78%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      3.0 "70% criticized the small bathroom."
    • 3.0 "Food is inedible."
      1.8 "82% did not like what was on the menu."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      0.7 "93% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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