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very comfortable room, very responsive staff, centrally located, quiet.
It is a well situated hotel with a very good restaurant
I arrived late in the evening and they gave me the most incredible, huge, presidential-style suite, with 5 rooms - maybe 1500 sq feet? I could not believe it. Probably sold out all the other cheaper rooms, but it was definitely the best room I've ever had. Unfortunately I only stayed for less than 12 hours, so didn't get to use it as much as I would have liked. Another thing I appreciated was that I got sick and couldn't make my first night reservation and had to cancel within the allotted 24 hr timeframe. But the Ritz Carlton did not charge me for that first night. They waived it. That was very helpful. Their service is 5 star. The only downside to this hotel is that I do not believe it is handicapped friendly. You cannot get from the lobby area to your room without going down stairs. Of course there are porters to carry your luggage, but I wonder if they have some way for people in wheelchairs to get to their rooms?
Location in Georgetown and proximity to Metro, size of rooms, easy and free access to internet both through wi-fi and business centre, general professional approach by staff. N/A
Staff was courteous & helpful, hotel as clean and had all the amenities necessary for our trip - one of the best features was the location I was in a non smoking room - the hall & room had an odd (but not unpleasant) odor.
Nice room . clean room. best location in georgetown. parking fees, staff
Spacious suite, kitchen, price Cleanliness of kitchen
Great location. Good breakfast, free hot drinks. Very noisy room, next to tow busy roads. Good job we had earplugs.
the hotel was less than 3 blocks from where I was working - I could leave my car in the garage and not have to pay for parking on top of what I was paying at the hotel the hotel is a bit dated. The bathrooms need some help. My shower door stuck, the toilet needed to be tightened - it was wobbly. The controls for the HVAC need to be updated.
Large, quiet room with lots of light from big window. We slept well. Surprisingly good breakfast with yoghurts, fruit, fruitsalad, pastries, toast, good coffee. Kitchen is old and brown, but clean. Fridge a bit noisy.
This hotel was convenient to every location where I had business.
Perefct location, complementary breakfast, big siot and the possibility to leave the car in the garage the whole day even if I had checked out from the room
It is a quite ok hotel with large and comfortable rooms at an excellet location Breakfast is simple and not particularly good.
The bed was great. I was surprised to not have to pay for valet parking aside from the gratuity. The location is great but the rooms are noisy. All night I heard the TV and bathroom in the next room. I could also hear people walking and talking in the hallway. I know it is an old hotel but these are not things I would expect given the price. Also the check-in time is to late in the day. The service in the Grill was horrible. They seemed completely overwhelmed with the number of tables being serve. I actually had to go looking for our waitress to get my tab. Again, not what I would have expected. Bottom line - over priced and not recommended.
Our room was clean. Room extremely small. Limited closet and bathroom space.
Nice bed and bathroom area. Staff was nice! The window treatments did not cover entire window. The rooms are paper thin meaning the outside of the room is able to be heard and will wake you up. It was so bad that you could hear low voice conversations as well.
Excellent location, friendly staff, didn't mind the small room. Lots of early morning noise outside the windows and also from the floor above.
We enjoy the location, shops near by, the sight around, people were very friendly, too much to do in such a short time. Well, we tought the parking was included in our bill, but apparently it wasn't. It would be nice if you let us know beforehand.
location small bathroom
Room was clean,comfortable and private, water pressure in bathtub was good. Cafeteria in first floor was a plus. No refrigerator in room, very small closet, and yes you can hear nosises at times depending on how loud your neighbors are. No free WIFi in rooms? Only in lobby...that is soo 2008.
I enjoyed the fact that it was in a great neighborhood, great for sightseeing and shopping. Also the separate bedroom with living room with pullout queen, full kitchen and dining room was great for our family. It is older, dated. Tiny bathroom.
Location. Dated. Not particularly clean.
Size and staff both exceeded my expectations.
Great value for price. The hotel is located in a great area right at the beginning of Georgetown. It is convenient and walking distance to everything (including national mall if you walk a half hour). Being close to waterfront was also great feature. The room was spacious and had full kitchen which was great. The room was very comfortable as well. Decor seemed a little dated, especially in the kitchen, but that really doesn't bother me that much. Room seemed very clean but on my last day I found A HUGE WATERBUG in the closet. That totally ruined it.
Staff are five star!!! Bldg is old and dates. Clean, but very dated
very spacious, very comfortable rooms breakfast area some crowded in the mornings as it is small for the hotel size ... slightly inconvenient street position for lobby
size and comfort of the room--was excellent as well as a simply great location.Your remodel work is very good!
very nice staff!
Cozy ambiance. Comfortable bed. Pleasant staff. "Vintage" suite accommodations in kitchen/ living area Trash was not taken out under kitchen sink. Facilities: think Jetsons meets retirement home
comfy bed outside traffic was a little noisy
Staff was very responsive. There is nothing I found that I did not like.
The room was large and had a kitchenette First floor room with huge bay window directly looking into the hotel check in turn about. As soon as we opened the door to our room we phoned the front desk we had just walked 100 feet from in hopes of getting something more private. It was our anniversary weekend. Nope, no way we can get a different room. Apparently from the time it took us to walk to out room everyone checked in to sold out rooms. BS. Lighting was dim and we had to keep our window curtains closed so as not to be on exhibit for the arriving and departing guests. the tv reception was fuzzy and off at 90° from the bed. Also safety was a big concern of mine because of no protection or barrier from cars. They are in and out all day and night. With one small mistake they would be in our bed. I would not keep my dogs in this room. I'm sure even one floor up would have been better. We had a nice time outside our overpriced and unsympathetic room. Cool neighborhood. Shopping and food good. Night life ok.