Hated that you have to pay for everything
Pros: The flight was delayed due to weather, which was understandable, during the mean time the crew helped to add in extra check-in luggage, which was very thoughtful.
Cons: Paid quite a lot for a 2-hour flight, but still had to pay to watch a film? Kind of ridiculous if you ask me. The flight was delayed, but I never received an SMS as promised.