Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
hotel atmosphere, location, the large bedrooms, value for the money, nothing
The ambience of the hotel location, atmosphere.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
Location, Location, Location. In the center of Wien shopping and sites.
close to the center and opera house
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
I found the whole experince exactly as it should be. Excellent.
Cleanliness of the hotel; location and breakfast Not applicable
The hotel was nice, walking distance to amazing sites and good restaurants.
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Room is spacious and well equipped, convenient furniture
Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Location, staff SPA, only 1 therapist and she's part time
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
The location of the hotel is very good, free mini bar. rooms are small but very nice. The Internet setup is not the best, You got to get a new pass keycode everyday to get online.
I lost my luggage in a cab; the activeness of the personel to retrieve my luggage was heart warming. nothing at all
i like the location only i do not like the house keeping, the facility like the bed very bad, the room service very poor.
The room was very big, with a seating area and a study. The bathroom is marble and very clean. The breakfast is big and varied. The waiters and hotel staff are extremely friendly. All speak English fluently. The room is old. The wires were coming out from the lamp socket which is extremely dangerous. The internet is very expensive (10 euros for 1 hour).
I like this hotel very much, and I always stay there for the last 10 years while in Vienna on business as well as with my family. Staff is very nice and polite, rooms are very clean and the whole hotel has a nice scent which did not change over all these years. Hotel's location is excellent. I would always recomend it!
The room style and the Hotel Guide The breakfast is littel and bathroom founding
Great location and excellent staff. 1.The air conditioning was a huge problem. Could not get the rooms cooled down. The staff was helpful but made the stay very uncomfortable. 2. The wi-fi is expensive. These big chain hotels will nickle and dime you on services such as wi-fi when all other hotels give it for free !! 3. Currently construction is going on..caused some noise disturbance.
The room size Very few amenities, very expensive internet connection, bed was not too confortable
good location, clean room. wifi overpriced, whatever you touch is being charged even water, hotel staff cannot decide anything, breakfast to be paid even when leaving at 5 am.
location at the center services
The hotel locates inside of the town, and is close to the tram and U-bahn station that is convenient to access to major sightseeing places.
Breakfast buffet was excellent Bar service was slow - 15 minutes to get a cocktail.
The breakfast was always good and the communial areas always clean
This is a comfortable and agreeable hotel with good facilities in a very central location close to all amenities, the historic centre and good public transport links. It is usually good value for money and services are of a high standard. I have stayed here on a number of occasions and dined or attended meetings during other visits to Vienna. The wifi in this hotel is as bad as in so many other Vienna hotels. Free wifi is available, but requires a 12 digit/letter code and a separate code for phone, tablet, laptop etc. It only lasts twenty four hours so on a three day trip with three devices you are coding nine times. The signal has an annoying habit of cutting out. This is not a major complaint, but it should also not be a major issue for the hotel to resolve. Even in Vienna there are hotels which can offer simple, strong continuous wifi for multiple devices.
Excellent location within walking distance to all historical sights in city centre. The hotel itself is very quite and comfortable. Breakfasts too expensive, nearby traditional Cafe Central (must amongst Viennese caffes) is less than half.
good value for central vienna; helpful front desk bedroom decor seems dated
Room and location Hotel could not provide room for smokers, as has been booked.
The room was clean and large. There were tea/coffee facilities, free mini bar, iron, everything what can be ever needed during the trip. Nothing.
Excellent location: 10 minutes walk from Steffl Cathedral and the metro is right there outside the entrance of the hotel. Free wi-fi is also a good plus. Decent rooms but very old and not refurnished in many years. Overall the staff was not very professional and did not help out too much. I asked for help on internet and was told to contact swisscom for my problem; I then asked for a map and had to ask for were the hotel was on it: the lady replied very annoyed to my question.... 26€ breakfast buffet seemd too much for the hotel overall
location old lift. slow motion when replacing empty items on breakfast buffet
Everything - room was lovely and comfortable. Breakfast was outstanding - the best I've ever had in a hotel, in terms of healthy options and choice. The staff were very helpful and courteous at all times. The bar excellent and the pianist is just the best! Nothing!
The room was very good, it was very comfort and the location was perfect we want to have a dinner, we wait so long to the bar because they couldn’t arrange it to serve to all the guests, after we sit on the table for having dinner, nobody came to serve us. This was very unprofessional
Very nice modern interior
fantastic service, furnishings, and location.
Location and hotel staff style of the hotel
Location Cleanliness of your room
Rooms were comfortable, large and clean, bathroom was spacious with both shower and a bathtub which was great, location is excelent, the staf was pretty helpful. Breakfast, although very expensive, was excelent! At arrival we were told that we were already pre-charged by booking.com and cannot have the bill which we needed for a company. This was strange since in past experiences, booking.com was only for booking and I would be charged directly on the spot. After talking to a manager, receptionist told us that he could give us the bill afterall. Wellness did not work (besides fitness) which was one of the main reasons for booking Le Meridien. Minibar was complimentar but contained only: 2 waters, 2 colas and 1 beer?!!!! I would rather pay than have such a poor choice! I realice you can call room service and order, but I personaly do not like that and I find it disturbing. Also, maid managed to come in in my room twice in the same morning, once I was half naked - I hoped 5 star hotel had a sistem of checking if anyone is still in the room or at least knocking... And at the end, breakfast was 29 EUR, and there is only public garage which you have to pay.
Rooms are very comfort no nothing
The restaurant of the hotel is excellent I have stayed in this hotel many times. This time I saw scratched and not properly cleaned floor of the room, missing shower caps and sewing kits, lack of prompt replenishment of tea and coffee in the room...
Le Meridien is one of the finest hotels I have stayed in. The room was large, beautifully appointed and the staff could not have been more helpful. The location is fabulous with the Albertina art gallery, museums and the Opera House within a couple of blocks of the entrance. I would absolutely recommend this premier hotel to everyone! Nothing
We liked everything about the Le Meridien Vienna and would certainly stay there again.
The location is perfect, the staff is friendly, breakfast has good varieties. Nothing to mention
The breakfast was amazing and the decorations also the reception and the cleaning Thank you very much .. From kuwait Nothing .. Every thing was fabulous
the location of the hotel is perfect, food
don't block 150% of price on my card , bar champion working till 23.
The service in the breakfast restaurant is very good. The people in the reception need to be trained more in helping the guest.
Lovely room, nice gym and swimmingpool area. Good breakfast, although better on 1st floor than in the executive lounge Quite small bathroom for a junior suite
We were upgraded to a park suite as the hotel was full for the nights we were there, it was a wonderful surprise and made our holiday incredibly special. Loved the toppers on the matresses too! Didnt want to leave! Overpriced breakfasts and gift stores within the hotel
King size bed. Pretty good location -fairly central. No tea/coffee machine. No breakfast included. Room basic and bathroom small -no seperate shower. Basic and far too expensive for what it is.
Extremely friendly and attentive staff--the cleaning staff was especially accommodating to our needs and schedules. The "at your service" staff was also patient, as I had problems with credit card authorization. Everything worked out fine and the staff made us feel very welcome. Also the location of the hotel is perfect. A short walk from the center of Stephansplatz, all the while feeling a bit isolated from the crowds. My first meal in the hotel lobby seating area was a bit less-than- Marriott standards in my opinion. I had ordered a chicken burger with fries with apple struedel for dessert. Unfortunately, all 3 parts of my meal were only warm and tasted a bit old. The apple struedel was also not fresh.
Nothing spesial Nothing
Hotel is excellent, very comfortable beds. We had the room with join door to the next room. It was very good audibility. We could hear everything what was doing in the next room. And they I suppose as well.
Cleanliness, staff and the fact that it is in the very center of wienna Yes, the fact that you dont have a parkong lot for your guests
The hotel is centrally located and there are lots of bars around it. Wi-fi and internet in the room and in the common space is really too expensive. Even in the cheapest hostel in USA the wi-fi is nowdays free of charge!
The hotel and room were beautiful. The reception and service were excellent. This hotel is in an excellent location for walkers--close to a train stop and close to the sites.
Central city location was excellent. Ideal location for stopover.
Nothing in particular. It is just like any other hotel in its class. The room I was in was adjacent to some noisy night club
LCD tv, but this would be never a criteria for me to select hotel extremmely noisy even staying on the 8th floor!!!!
Great location in the heart of vienna, walking distance to all major atractions. very nice breakfast. the staff was very helpfull.
Excelent location. Staff was nice! I recomend this hotel. Good breakfast also.
The very central location, fantastic address.
The food, services were really nice. Location was excellent!! Waiters were kind, but quality of services were not so good... The bothroom was not so comfortable, as I thought. After douche water was 0n the floor.
Good location, fair price, good breakfeast
Not value for money Small rooms not air contitionig
Staff very helpful and polite; hotel and rooms clean and modern; bed extremely comfortable; breakfast ample and delicious; close proximity to places of interest I can't think of anything that I didn't like during my stay
I've got the room under the roof on the 6th floor with roof-window (with electric window-control). It was nice to have perconal air-con control, couse it was vary hot outside. Perfect hotel's place - you can reach most interesting places in 5 minutes. Room was not so big - but i like it. Not so many TV channels. If you take a car, you have to found parking place - i spent at least 10 minutes to do this. Breakfast is not included - that is not perfect. So i've not tasted it, and i've not been in the hotel's restoraunt - so I could not say anything about it.
Comfortable hotel with a very good breakfast situated very close to the City centre - you can simply walk to the Old Town. Excellent personal. There is a bit difficult to park here - possible on the streets near to hotel or on parking garage a little far; parking conditions more better on weekend.
The location is very good, close to the city hall, the university and main tram/metro station, at the same time it's located in a quiet street.
Impressive staff NO AC WTF?!?!?!?!
Close to downtown area. Good quality and variety of breakfast. Quiet despite being close to the Rathaus. For a 4-star hotel, the decor is not up to par. Rooms are big, but it looks empty as furniture is poor.
i liked very central location and very kind staff i´ve got a room Nr. 505 with locked doors to the room 506 where other guest was sleeping. I heard each his step and each his word.
position in the center of Viena,beautifl building no aircondition
very nice, very helpful to english speaking guests, very willing to help in taxi and information about area. Breakfast was nicest so far in europe
location and styling breakfast prices are outrageous therefore we didn't use
Central location,nice hotel Reception staff could be more friendly
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
The staff were excellent, especially at reception, and the hotel very stylish nothing
relaxed and easy atmosphere The sign was too small, I drove past it twice-
The location and the comfort of our room the breakfast.
Central location and modern design Smoking area in bar area - door left open at times
excellent central location
Room and Service
Excellent. We will book at K & K in Paris for our next trip.
The breakfast was excellent - good variety and fresh fruit. The staff in the breakfast room, some were good one in particular was not, after she spilt a jug of milk across a table and onto a chair, she just wiped the edges and didn't remove the chair which had absorbed the milk, so the next person would have sat in the milk - we told reception who dealt with it. Poor show that. Also our room was not cleaned one of the days, we returned at 3.30pm to ger showered to go for an early meal and the ballet, the room had not been cleaned, I went to find the cleaner and couldn't. When I was about to get into the shower the cleaner knocked the door and walker straight in - not good at all. I suggested she came back later and was told her shift finished at 4pm - it was about 3.50pm..
Nice location and very good breakfast. Standard rooms are not big, but comfortable. No WiFi in rooms, only cable connection
Very friendly staff. They even arranged that my parkingfee was payed, of course his was added to the bill, but this can count for a relaxing feeling.Breakfast was great and the rooms very confy and spotless. And only 10 min away from the breathtaking centre Not 1 single remark can be made :)
Friendly service, all fixtures and fittings in room of high standard, good value for money No tea/coffee making facilities in room. They were available in the Business Lounge but the water was never hot enough
good value for money, good service, good location
Location - convenient, quiet. Good breakfast. Good internet access. Would have preferred hot water heater, coffee/tea in room.
Spacious room; very pleasant staff; great internet; great breakfast. Noise from next door room. (I think beds were back to back...with the wall between!) I think the cleaners banged the bed back into position and I woke with the thump! (but it was 10am!)
Spotless room, esp. bathroom. Reasonably good wired Internet connection: wired, average of 1.5 Mbits/sec bandwidth, room was reasonably quiet, walking distance to subway, streetcar, bus to airport. Internet connection failed Thursday evening, not back up until 11 AM on Friday, down again late Friday night (approx. 3 AM) did not come back before I left on Sat. morning. Room had only celestory window, sloping roof meant low ceiling. Few restaurants close by, long walk to Univ. Vienna.
The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic! Would like coffee included in room
I had laudry picked up by hand friday 16:30 P.M. and as it was not returned saturday afternoon as promised I went to the reception about 10:30 P.m and asked what had happened. Nothing came of that however until I went to the reception sunday morning and asked for it again. The laundry was then returned, unwashed and just tossed on the bed without any explanation or an i-am-sorry-note. Checking out half an hour later nobody mentioned anything about it at all either. Deplorable.
The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive. Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.
The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size. Wifi should be free, not charged for. (This is an observation, not a complaint.)
the service no
The elegance, superb staff, excellent location, old world charm Smoking in the Bristol bar
very quite rooms, The room service was poor, not all the staff for the bathroom was delivered, and it would be advisable to pay more attention on duty performance of roomservice staff
Old world charm with modern facilities, good service, good location
bathroom and sanitory equipment out of order as well as heardryer
Fantastic location to all amenities. Beautifully furnished, relaxing and staff so pleasant & helpfull. Food amazing! Thought the breakfast was a little expensive in comparison with lunch & dinner
Enjoing in Sachers Lobby and Coffe and Tea bars (Green room especially), excelent breakfast and finally in our room. everithing was ok
Central location excellent for "classical. Vienna". Concierge's recommendations excellent. The hotel is by no means cheap, but well worth the expense. Don't bother with the Vienna hop on hop off bus tours. Better to do classical Vienna on foot and go to Schoenbrunn on the U bahn
location, interior smokers room
We were upgraded to an excellent room.
Beautiful room and attentive staff. Can't think of anything I don't like about the hotel.
Staff was friendly and attentive. The fact that there was not free internet and worse than that the charge was per device. it should be per room if anything.
our room was very comfortable and lovely looking - of course I wish there had been a view, but even without it we liked the room
pure old world luxury
It is nice & quite .. also the staff are so nice & friendly. the room a bit small, but comfy, the garage is so so so tight. but outside u can park with some charge, or free in the weekend.
Good location and very close to main attractions. We liked the tiny but very nice balcony in connection with the breakfast room. This is not a 4 star hotel more a3 star. The room was very small and the furniture a bit old. AC machine occupied more or less half of the room... and it smelled awful when we entered the room.
Very good location.. Friendly staff.. Tidy rooms..
Good location and near subway stations.
Staff was very friendly and the hotel was clean.
Cosiness, free WiFi
Great location, easy access by foot or public transportation to everywhere you would want to know, nice accomodations, friendly staff Yes
The close personnel, cosy house conditions
Central position, not so noisy even if window on the street, clean, good breakfast
Center location in city, very good for discovering Vienna.
location,great staff,great breakfast,great hotel !!!!!!!
the location, and the staff at the hotel
The staff was outstanding - special mention of Stephen who assisted us in too many ways to mention (dentist, opera box seats, dinner reservations, dry cleaning, etc...) The location is the best in the city, and being a fully renovated hotel, it provided for an excellent stay. The breakfast service was outstanding, and the best of all our stays through Europe yet! Constructive feedback - could upgrade the beds a little (a 4 out of 5), and they need either another pillow per person, or a medium firm pillow.
attentive staff, excellent view, fantastic location, nice breakfast
The rooms are nicely decorated and very comfortable. Good bed, great shower, clean. The breakfast buffet is delicious and the view from the breakfast room is very special. The location is just unique. It was rather warm in the room and although closing all radiators, it did not cool down. Leaving the windows open was our solution, but with the Stephansdom next door, the bells might keep you awake.
Very close to the city center Parking is a problem, there is no parking place in the hotel, and the next parking garage was full, the closest parking place is about a 10 minute walk. The hotel is not for those who arrive by car.
Staff brilliant Air Conditiong not possible to lower temp.
Excellent value and location with well set up room and above average breakfast buffet. At least when I was there, there were no single rooms with view outside. The window in small interior courtyard was fine for a night (or two) but I would avoid a single if for a longer stay.
The rooms are excellent, the staff is great - kind and very helpful. Location is excellent, in the city center, and only meters from a subway hub, which can take you to any point in Vienna.
The location is fantastic - a few steps to the Opera, 5 minutes to the Stephansdom. The staff a very friendly and happy to help. I will stay again. Parking is available at the Opera (very expensive). Better off going to Mattiellistr. 2-4 near the Australian Embassy or the Vienna Museum (EUR7/24h) - but this is a 10 minute walk.
Location - excellent for visiting & shopping; quiet and cosy atmosphere, clean. friendly personnel - it's a family business and they really try to accommodate your needs. the room in which i stayed was small; the windows faced the walls of the adjacent building so it was quite dark but if you don't plan to spend much time inside it should be ok...it's a very good hotel to stay as a tourist but lacks some facilities for business purposes, such as a desk, so i had to use the small coffee table...
Walked everywhere! Seriously the location is fabulous.
Central location, nice room
good location, tee/cofee machine, mini kitchen, friendly stuff, big room, free wi-fi, nice fruits in the hall you can hear what's going on next to your door. there are only one shampoo and gel, it's not enough
The location was perfect. The hotel was in the opposite of the State Opera building and very close to everywhere.
Very clean room, excellent location, elegant and newly renovated rooms. TJ housekeeper very helpful and made you feel at home
Good sized room with lovely bathroom, excellent location, helpful staff and lovely continental breakfast delivered to room. Tiny lift - only one person at a time with luggage. No food available other than breakfast.
the location is very good, and rooms are new and comfortable. was a little hard to find
Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at. Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.
Limited Gym facilities
room needs maintenance, very expensive comparison of what you get..
we like the position, the service was very good ,very clean,very good restaurant.romantic also.we will go again
This is by far one of the best hotels I have ever stayed at. Outstanding service and everyone makes you so welcome even though we were only staying for one night.
The stay was made great with the excellent staff and their service. NA
The beauty of the public areas and the room.
calling from the hotel is to expensive,i made two calls to my friend in austria and my bill was 450- dollar for maybe 40 minutes,thats grazy
i liked the point that i have lived those nights in a more than 150 years old building, hotel imperial is a perfect gate for a tourist to live the old vienna no complaints
elegant clean historic building... pleasant unobtrusive personel
Great location, very friendly and helpful staff, clean and comfortable rooms (although rather tiny), speedy wi-fi, welcome plate of pralines.
excellent, spacious room, with a good view over the city park.Nice room service and good food in restaurant Schick.
Central location; good--sized comfortable room ; full--sized bath +shower Entrance to lift ----one has to walk through some kind of ( short) passage --way
fabulous views from the balconies
Room balcony and view. Location; close to tube and historic centre. Wi-fi fast connection.Warm welcome as newly-married couple. Quality of breakfast. Double bed was actually two single beds with two matresses and two quilts. Breakfast was the same for 5 days. WC in diffetent room than the bathroom. Elevators were pretty small. There was a lot of noise room was pretty noisy on Saturday night due to the restaurant in the above floor.
Position, big room, No bar
Fantastic view as it is one of the tallest building around, right next to Stadt park and a quick walk from downtown. Small rooms, but nice and clean. No iron was available in the room. I had to go to the hotel supply room to iron my clothes after calling to the front desk to be let in. Not a huge deal but annoying.
Airconditioning very noisy, even on slowest fan setting
Not too far from centre Very poor breakfast, very small restaurant, had to wait to find table some mornings. Room smelled of kitchen odours and bathroom smelled toilet odours. Housekeeping did not regularly provide toiletries.The "suite" had very poor lighting and needs refurbishing
Everybody from the staff was very helpful and caring n/a