Overview

Pension Excellence

Alser Strasse 21, 1080 Vienna, Wien, Austria
+43 1407 9620

฿ 1,970+

Overall guest ratings

7.5/10 Good
Based on 1,132 reviews

Review highlights

  • 8.5
  • 8.3
  • 5.0
  • 4.7

Good to know

  • Near city centre

Nearby

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    About

    For your sightseeing break or business trip to Vienna, the 4-star Pension Excellence combines warm hospitality and convenient setting, within walking distance to the Ring Road and steps from the tram station Lange Gasse. Thanks to its location, this luxury pension allows guests an easy access to the city center of the Austrian capital city and its most famous landmarks, such as the Hofburg Palace, the Prater amusement park or the Danube banks, to name but a few. The Pension Excellence features spacious guest rooms with classic décor and all the modern comforts. For a good start into the day, before leaving the pension for a busy day of visits and shopping sprees in Vienna, guests to the Pension Excellence are invited to enjoy a full Austrian breakfast buffet in the light-filled breakfast room. If you need tips and advices to make the best of your Vienna break, the reception opens round the clock and the friendly staff will do their best to help you in any way they can.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Airport shuttle
    • Business centre
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 1,132 reviews
    • 8.5 "Location is great."
      8.2 "City centre within easy reach, said 82%."
      9.7 "Near to public transport, according to 97%."
      8.3 "83% liked the proximity to sightseeing."
      7.5 "75% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      9.1 "Management was excellent, said 91%."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.0 "Average comfort."
      4.9 "51% said rooms were small."
      3.0 "70% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.7 "Rooms are not good."
      4.9 "51% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.0 "80% thought the tv was sub-standard."
      3.8 "62% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      2.2 "78% were disappointed with the minibar."
    • 4.5 "Disappointing food."
      2.2 "For 78%, the dining experience was not enjoyable."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.1 "For 89%, the lobby entrance was sub-standard."
      2.0 "80% found the grounds unpleasant."
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    Overall rating

    7.3 Good
    Based on 566 reviews
    • 8.7 "Location is great."
      8.3 "City centre within easy reach, said 83%."
      8.5 "85% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Average comfort."
      3.1 "69% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.0 "80% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 294 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 8.3 "Location is great."
      8.3 "City centre within easy reach, said 83%."
      9.5 "Near to public transport, according to 95%."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.7 "Rooms are not good."
      3.4 "Air conditioning was criticized by 66%."
      2.2 "78% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
    • 4.7 "Internet is poor."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.2 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 271 reviews
    • 8.4 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.8 "Disappointing food."
    • 4.7 "Rooms are not good."
      2.2 "78% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      3.1 "69% complained about the bathroom."
    • 4.6 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Near city centre"
    data provided by TrustYou

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