Overview

Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

฿ 973+

Overall guest ratings

7.1/10 Good
Based on 1,919 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.8
  • 4.0

Good to know

  • Train station is close
  • Wonderful sightseeing

Nearby

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    About

    When you stay at Novum Hotel Cristall Wien, you'll be within a 15-minute walk of Riesenrad and Wiener Prater. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Also, Vienna State Opera and Hundertwasser House Vienna are within a short drive.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,919 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to shopping."
      7.3 "Good access to the airport, said 73%."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      4.0 "60% criticized the small bathroom."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.9 "For 81%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.0 "100% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
      0.4 "96% were disappointed with the minibar."
      2.1 "79% said the bathroom was dirty."
      4.0 "60% criticized the small bathroom."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.2 "78% didn't like the architecture."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      0.6 "94% criticized the plain hotel."
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    Overall rating

    7.2 Good
    Based on 882 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 6.1 "Service is ok."
    • 5.2 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 3.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      1.9 "For 81%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      0.0 "100% had problems with the shower."
      0.3 "97% were disappointed with the minibar."
      2.2 "78% said the bathroom was dirty."
      4.0 "60% criticized the small bathroom."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      2.1 "79% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 422 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      8.7 "City centre within easy reach, said 87%."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.6 "94% were disappointed with the minibar."
      2.7 "73% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 38 reviews
    • 9.2 "Terrific location."
    • 8.7 "Good value."
    • 8.5 "Breakfast is good."
    • 6.9 "Service is ok."
    • 4.1 "Not very comfortable."
    • 3.5 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 575 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.5 "City centre within easy reach, said 85%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 6.8 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      0.2 "98% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      2.0 "80% thought the tv was sub-standard."
    • 3.3 "Bad amenities."
      2.2 "78% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Wonderful sightseeing"
    data provided by TrustYou

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