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The front desk staff were extremely helpful and friendly Our penthouse suite was beautiful, the view was amazing
Great room, excellent staff, shuttle service was fantastic. We had a beautiful view. Walls were a bit thin, we could hear people in the hallway talking. They sounded like they were in our room.
We always enjoy the quiet relaxing rooms and the front desk staff are superb They initially couldn't find the booking but took us anyway
A very relaxed , very friendly and very accompanying resort All was great
I loved being able to walk over a bridge into downtown Victoria to shop and see the sights and I loved falling asleep to the sound of the ocean and the sight of the parliament buildings all lit up. I loved that the hotel upgraded me to a view room (for only a small cost) and didn't make me feel like a complainer because I was disappointed initially to not have a window to the ocean. The pool was wonderful and I would love to bring my daughters and their babies to enjoy the luxury and friendliness of this hotel.
Informal but very attentive staff, ease of check-in and the quick drop-box checkout. The location is great, downtown but not right in the town. The Westbay walkway along the harbour is great for a walk, jog, taking in the scenery. Our room was quiet, very clean and comfortable. The workout area is well set up, and the sauna was perfect for a mid-winter warm-up. we were surprised there was no fridge in the room, that would have been helpful.
Real friendly staff, clean rooms, breakfast menu was excellent, View from breakfast restaurnant was terrific, parking was excellent. We will go back again and again to this place! Very few carts to haul uggage to room. That being said, the front clerk called and had a cart delivered to our room very quickly.
Our room was spacious, clean and had an excellent view of the harbor. The water taxi stand was right outside the hotel making trips around Victoria very easy and fun. A lovely walkway around the harbor was right outside the hotel as well. The WIFI in our room was unusable in spite of high signal strength. After two days of making calls to Delta's tech support with no success, we finally gave up and used the internet in the lobby. We were unimpressed with the support offered by the staff.
The view! Cleanliness and location near downtown. Many rooms have no view.
We stayed in room 616 and the view was spectacular. We use the pool and hot tub. A real treat! The staff were all very nice and helpful. We will recommend the Delta to our friends and will definitely come back.
This hotel is remarkable. I am at the Four Seasons in Vancouver right now but the Delta beats it hands-down. The contemporary look is completely attractive and I've never had a hotel room so organized with a place for everything. Great food in the restaurant. The location is perfect on the water, and just a few minutes walk into the heart of Victoria. Also they have a free shuttle that get you to places you want to go.
ease of parking, fast elevator, quiet A bit out of the way for getting to the rest of Victoria. One traveller unable to walk well.
The food was really delicious (they now have full service breakfast in the restaurant included). The restaurant was neat looking and had gorgeous views. The staff was really friendly and helpful. The room decor was dated but the building itself was historical and really nice (we even had a working fireplace).
The bed was really comfortable. The room was real small. It was very hot when we went, no a/c so had to have windows open (no screens) so lots of mosquito bites. Bathroom was real tiny, sink was out in room. No small refrig so had to keep walking 2houses down to restaurant to get ice :(