Overview

Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, BC V8W 1M6, Canada
+1 250 388 5513

฿ 2,915+

Overall guest ratings

8.6/10 Excellent
Based on 678 reviews

Review highlights

  • 9.4
  • 9.3
  • 7.0
  • 6.8

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    About

    Discover the best of Victoria at this elegant hotel- close to attractions, restaurants, shopping districts, Victoria's Inner Harbour and Save-on Foods Memorial Centre, 100% non-smoking! Right in the Heart of Victoria's boutique shopping district The Best Western Plus Carlton Plaza Hotel is proud to offer the finest in accommodations and friendly customer service at an affordable rate! The convenient downtown location of this Victoria hotel is ideal for guests visiting the Royal British Columbia Museum, Craigdarroch Castle, Victoria's IMAX® Theater and is a short drive to the Butchart Gardens. Guests looking for things to do in Victoria will enjoy being close to local attractions, theaters, golf courses, and whale watching expeditions. Favorite attractions also include Antique Row and the Maritime Museum of British Columbia. This Victoria British Columbia hotel features spaciously-appointed guest rooms and suites, each equipped with free wireless high-speed Internet access, 37-inch flat screen televisions and Keurig Coffee makers. The on-site restaurant, London Tube is a great place to enjoy a delicious meal before sightseeing. Additional amenities at this British Columbia Inn include a fitness centre, guest laundry, business centre and meeting facilities. For superior customer service and a convenient location in Victoria, make a reservation at the Best Western Plus Carlton Plaza Hotel!

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    bestwestern.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 678 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      10.0 "100% were impressed by the valet service."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.8 "Rooms are ok."
      5.7 "For 57%, maintenance was acceptable."
      6.5 "65% thought the kitchenette was ok."
      5.0 "50% said the view was so-so."
    • 6.6 "Breakfast is mediocre."

    Overall rating

    8.5 Excellent
    Based on 339 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Good value."
    • 6.3 "Rooms are ok."
      5.7 "For 57%, maintenance was acceptable."
    • 5.7 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 257 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.9 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 6.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.1 "61% thought the kitchenette was ok."

    Overall rating

    7.5 Good
    Based on 27 reviews
    • 9.5 "World class service."
    • 9.3 "Terrific location."
    • 6.7 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 54 reviews
    • 9.5 "World class service."
    • 9.2 "Terrific location."
    • 6.6 "Rooms are ok."
    • 6.6 "Average amenities."
    • 5.4 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    staff was very friendly
    valet parking
    location for shopping
    great location
    internet was free and the staff
    downtown attractions
    ability to park
    complimentary bikes
    great staff
    tea kettle
    restaurant was not open for dinner
    like chemical
    hallway smells
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