Overview

Hotel Serenissima

Via Goldoni 4486, 30124 Venice, Veneto, Italy
+39 041 520 0011

฿ 2,431+

Overall guest ratings

8.6/10 Excellent
Based on 1,723 reviews

Review highlights

  • 9.9
  • 9.8
  • 4.4
  • 3.2

Good to know

  • Professional service
  • Friendly service
  • Great reception

Nearby

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    About

    When you stay at Hotel Serenissima, you'll be in a fantastic location, just a 5-minute walk from St Mark's Campanile and St. Mark's Square. Free perks include breakfast and WiFi. Also, St. Mark's Basilica and Rialto Bridge are within just a 10-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Cribs available
    • No smoking
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,723 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.0 "70% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      4.4 "56% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      2.4 "76% thought they were poorly maintained."
      3.8 "Air conditioning was criticized by 62%."
      3.9 "61% found problems with the furniture."
      4.5 "55% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    8.6 Excellent
    Based on 1,051 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Breakfast is good."
    • 6.1 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.2 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      4.0 "60% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      3.9 "61% found problems with the furniture."
      1.8 "82% were disappointed with the minibar."
      4.0 "60% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 1.6 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 275 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.4 "Excellent breakfast."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 4.5 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
    • 3.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
    • 1.8 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 396 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.9 "99% said the reception staff was great."
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 5.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.3 "87% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      4.9 "51% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      2.4 "76% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
    • 2.8 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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