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The friendly staff, the location of the hotel, the facilities. The cost of breakfast
The location was excellent. The staff were friendly and helpful. The breakfast was expensive. There were no tea or coffee making facilities in the room.
Very centrally located. Nice and comfortable rooms.
Location during the day was good Location at night was scary... lots of guys walking around trying to talk you into visiting their strip clubs. Worst part about the hotel was we did not have any hot water either morning (and the cold water was tinted rust red). Called front desk and they assured me it was fixed. I'm not too smart but I can tell the difference between hot and cold water. The second night they offered me the opportunity to shower in another room (??). I complained to the manager during check out and he just apologized and restated his thoughts that it was fixed. There was no offer of a discount or elimination of a bar tab. I will not return.
Location was very good
the location for its closeness to the historic old town
perfect allocation The hotel is a little bit old and I think 4* is too much for it.Plasma TV is ver very small.
Location is excellent. 3 minutes walk from the centre but in a quiet pretty square with a fountain and 3 good restaurants. Taxis outside. Good breakfast, freshly cooked to order if wanted. The room was comfortable but a little "tired" and the bathroom needed refurbishing. The room could have been warmer, mid-November and the heating was ineffective and there were a lot of windows and insufficient double glazing.
breakfast in room was excellent and there wasn't extra price. the idromassage-swimming pool at the top of the hotel was closed.
Good location. Modern decor. Nice staff. Hotel was fine did what it said on the tin. Rooms could have done with being a little bigger. Door to bathroom wasn't fully closeable and was in effect a sliding screen. A proper door would have been preferred.
The hotel is very classy. It looks even better than in the pictures we previously saw of it. The staff are excellent; cleanliness prevails; would definitely recommend!
I was closed to the old town within walking distance of major sites and downtown Parking was far away 5 blocks and expensive. Breakfast was poor and not a big selection as in other Hotels
Personel was very well skilled.
Located in centre of old town. Car parking in hotel.
we were 5 years married and when we check-in in the room, there was champagne!!! They made our stay unforgettable..fabulous. the airco system was a bit complicated
Very kind, helpful and polite hotel staff, great location. I liked the design of the hotel with a bit of a mysterious touch. The room is very cosy somehow. I really liked staying there. No free wifi. Cable internet is free , but sometimes they run out of cables.
Building works being carried out on the building next to it and also the street was a bit noisey
Very modern, fabulous decor, excellent location. The glass bathrooms leave little room for privacy - I think the blind between the bathroom & bedroom should be opaque to enable a least a little privacy.
An excellent hotel, styled differently to a lot of hotels and it works well
Good service from the friendly staffs
Great location, friendly staff and comfortable room.
Modern interior, clean, friendly and in a very good location.
The staff were excellent even though I don't speak Spanish. I would stay there again. My one critism would be the Breakfasts if you were late nothing was left. But reception was out of the top drawer.
The hotel is perfectly placed. Good looking. Little details that did the stay better. It was noisy. Only one person in the entrance (in a holyday, which is a special day for hotels). The hotel hasn't own parking (bad bad bad).
Great location in the centre of the old town.
Location is superb - right around the corner of the placa de ajuntament in Valencia and next to a parking garage. Staff very helpful and friendly and room clean and quiet.
Location. No parking arrangement with nearby garages.
Very central location in historic building. Good breakfast wide range fruit, yoghurt, cheeses, etc
It's location to the centre of the city The shower flooded the bathroom
good breackfast and internet free in the room
Central location Lack of English tv channel and the smell of drains!
Clean & Comfortable Bathroom door arrangement
I liked the staff, the rooms, the price. It was like a tiny oasis in the heart of the old city. Extremely great value for the price The bed were a bit hard, but more than adequate.
Location was a major plus close to train station and nightlife in the old quarter. We would have used hotel for breakfast except for the price which we thought was expensive.
An excellent location for the Old Town and transportation links. Very efficient staff and a well-appointed hotel. Good value for money.
Helpful staff , good location Family room small , no privacy in toilet
The place. Very central and in a very nice area Not easy to approach with a car and difficult to find a parking place!
Excellant location in heart of Valencia
the hotel is very nice and modern from inside,its in th center some stuff dint know how to speek in english
The hotel is ideally situated for exploring valencia. Plenty of bars and restaurants near by. Close to tourist attractions and transoort networks Only one slight fault. It would have been nice to have tea and coffee making facilities
Central Location. quiet. friendly service
The staff made my visit very easy, they were very friendly and helpful
This hotel was perfectly placed for exploring the old city and was within easy reach of restuarants and shops in a very nice area of Valencia. The bathroom seriously needed an update - paint was flaking on walls, and the bath surface was not good. The soundproofing in the room was very bad, we could almost hear the people in the next room breathing! Shampoos etc were not replaced each day and although the website stated that internet access was free - it wasn't.
location in old city, and room- beautiful, good size, had 3rd bed. very good buffet breakfast in restaurant in hotel. no
Location of the hotel.
staff were very helpful, gave us a room with a view etc. Breakfast buffet excellent, location excellent.
Excellent location, close to everything - shops, restaurants, attractions and the metro. Very nice facilities, staff very friendly and helpful. Very good value for the money. Would definitely stay there again. Cafe next door was excellent as well. The room was in a state of disrepair - lamp next to the bed was broken, the telephone outlet was partially pulled out of the wall and the shower head height adjustment was broken. None a big deal but out of character for what was otherwise an excellent facility.
Location, ambiance, comfort, friendly staff No parking
Wonderful location in historic city centre. Near subway station (25 min from airport). Good (but a bit expensive) breakfast.
Hotel was very well located and people were frendly. Room very nice as well. Only the fact that we were a couple and it was not a double room, but two single beds put together. Breakfast was also poor.
The location of the hotel is very convient for the 'old town' & Turia riverbed park. Receptions staff were very helful. No drawer space in the bedroom, balcony was taken up by air conditioning unit, rugs/floor in room bedroom were not very clean
Excellent room and very friendly staff
A lovely spacious room with a good breakfast - a stylish contemporary hotel in an old building. A very good location.
The staff were very friendly and accomodating in giving me directions and suggestions on where to visit. The room was spotless and very comfortable to stay in. Also, the hotel was in a perfect spot for easy walking access to the historical centre. I wouldn't hesitate to recommend this hotel to friends and indeed have already done so.
the hotel is in a great location for the centre of valencia, about 5 minutes walk to the plaza reina, going through the old streets and lanes. room was comfortable and nicely furnished. breakfast was a simple buffet continental style with fresh fruits, yoghurts etc, everything was nice and fresh. only 1 comment, which isnt really a negative point for the hotel. we stayed at the end of fallas, but were unable to arrive the 1st night, we called and said that if possible to resell the room for our 1st night. but we were told that we really had to have stayed for minimum 5 nights during fallas, so we still had to pay the 1st nite. I do understand out having to pay as a no show, just would have been nice not to seeing as was an inflated price due to fallas
Staff were very helpful and pleasant. The rooms are well maintained & spotless. The location is excellent, close enough to main hub but far enough away for peace & quite.
Lovely Hotel with excellent rooms and very pleasant staff Very close to 4 lane road so quite noisy
Location was great. room was clean and spacious. well priced
Victor or Bictor (the waiter) he was very entertaining and helpful. And also those on reception were friendly and helpful. The food was presented well and tasted great. The wine was superb and great value. Use Victor to advise you on the appropriate local wine - we had two both were great. No tea or coffee facilities in the room and no lounge to sit in. We went at the end of October and the restaurant was closing down - however the food was still excellent if a little restricted in choice!