Overview

Xscapetulum

Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, QR, Mexico
+52 984 108 0881

฿ 2,565+

Overall guest ratings

8.5/10 Excellent
Based on 707 reviews

Review highlights

  • 9.4
  • 9.3
  • 8.8
  • 5.4

Good to know

  • Spacious rooms
  • Stylish hotel
  • Friendly service
  • Modern Hotel

Nearby

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    About

    Putting you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park, Xscape Tulum offers an airport shuttle (available 24 hours) for USD 110 per room. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights, and rooms offer room service and designer toiletries.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Restaurant
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 690 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.7 "97% said it was a stylish hotel."
      8.7 "87% enjoyed the friendly atmosphere."
      7.7 "77% thought the hotel was luxurious."
    • 9.3 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.1 "91% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 7.5 "Good location."
      7.2 "City centre within easy reach, said 72%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
    • 7.0 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      9.7 "97% appreciated the modern rooms."
      7.4 "74% enjoyed the balcony."
      7.5 "75% found the kitchenette to be good."
      7.5 "75% were satisfied with the air conditioning."
      7.5 "75% loved the minibar."
      10.0 "100% liked the big bathroom."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 2.0 "Beach is unacceptable."
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    Overall rating

    8.4 Excellent
    Based on 503 reviews
    • 9.6 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      9.1 "91% enjoyed the friendly atmosphere."
    • 9.3 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      8.7 "87% thought the service was very professional."
    • 7.5 "Good location."
      9.0 "90% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      8.5 "Great parking, according to 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.1 "Beds were acceptable for 51%."
      5.7 "For 57%, maintenance was acceptable."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.8 "Only 58% thought the furniture was functional."
    • 4.8 "Internet is poor."
    • 4.8 "Breakfast is below average."
    • 2.1 "Beach is unacceptable."
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    Overall rating

    8.1 Excellent
    Based on 138 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      9.9 "99% thought, the hotel was modern."
    • 9.3 "Excellent pool."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      8.8 "88% found the grounds to be nice."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
      9.2 "92% thought the service was very professional."
    • 7.5 "Good location."
      7.3 "City centre within easy reach, said 73%."
    • 5.6 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    Based on 48 reviews
    • 9.4 "Excellent pool."
    • 9.4 "Awesome vibe."
      9.7 "97% thought, the hotel was modern."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Generally very clean."
    • 7.6 "Good location."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Stylish hotel"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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