Overview

Hotel Palma Real

Carretera federal tulum-coba km. 21.5, 77796 Tulum, QR, Mexico
+52 983 107 9047

฿ 691+

Overall guest ratings

6.6/10 Good
Based on 167 reviews

Review highlights

  • 7.4
  • 7.3
  • 6.2
  • 4.3

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    About

    Take in the views from the rooftop terrace when you stay at Hotel Palma Real. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a children's pool and a garden, and rooms offer upscale features like private pools and private plunge pools.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Room service
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Free Internet
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 161 reviews
    • 7.4 "Good service."
      10.0 "Management was excellent, said 100%."
    • 7.3 "Good cleanliness."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.2 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 5.8 "Location is acceptable."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    6.6 Good
    Based on 114 reviews
    • 8.3 "Good value."
    • 7.3 "Good cleanliness."
      8.1 "81% said rooms were clean."
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 6.1 "Location is acceptable."
    • 5.4 "Rooms are ok."

    Overall rating

    6.7 Good
    Based on 46 reviews
    • 7.4 "Good service."
    • 5.8 "Average comfort."
    • 5.5 "Rooms are ok."
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