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Front desk staff were very obliging and helpful. Location of hotel on the marina was excellent.
Very nice breakfast. Nice swimming pool.
Good price and an excellent location.
Large room, large public areas, good service from bar man. Terrible, white light in bedroom and bathroom - try using some normal lightbulbs or yellow lamp shades. Reading lights did not work. I missed tea/coffee facilities in the room.
The jazzuzi did not work and it seems like it has been like that for weeks.
The hotel is well situated close to the city centre, the train and bus stations and the Norwegian Coastal Express. It is a modern design and overlooks the canal and old docks area. The evening 'summer buffet' was good value for money.
I appreciated hospitabiity of the staff as they were always ready to help and assist. Everything was ok :)
Great location Well, the interior is cold and discolike, with downlights shifting from red to green and yellow...Breakfast room was very cold, due to draft from the large windows, and the breakfast its self was quite a bit below par.
Modern, well designed, value for money, special wishes taken care of, free computers worked well, excellent choice of bread qualities and good coffee. Restaurant area undersized and partly understaffed, poor orange juice.
A young and inspired staff doing their best to get a new hotel up and running. Obviously some minor start-up difficulties, a somewhat "fancy" design and some solutions are not fully unpractical. Designers and architects should stay more often in hotels...
Location and breakfast, Coffee in the reception. late check out on sunday. Overall very good.
A fair enough room and hotell The staff need to upgrade their information about the city. I asked how long it would take me to walk to Kalveskinnet, but the staff didn´t know were the Kalveskinnet was, nor the Vitenskapsmuseet. No big deal, but I think they ought to know or find a method to find the information. I looked for a telephondirectory or number to the reception in my room, but couldn´t find it. It was a bit annoying.
Breakfast, interior rooms Unable to log onto internet
Breakfast buffet was good. Central. Bathroom - door of glass that don't give you any "privat life" You have to know the person you stay with very good.
Fantastic breakfast. Modern design. New hotel. Plenty of internet- facilities. Simple sliding door to the toilet - you have to know one another pretty well..
rather scandinavic design; sober from all perspectives; good location, breakfast good; reasonable price no lockers in the room; lacking charm/warmth
New and fresh building in city centre, good breakfast, quiet, no queue, relaxed breakfast hours in weekends, late checkout, free coffee 24/7. All well. No bathroom privacy. Please change to non-trendy compact doors...
Everything was new and functional.Free internet, breakfast. Small window and no a/c, it was warm in mid-September, not sure what it would be like in August. Breakfast has not changed in the years that I have stayed.No onsite parking.
The place is gorgeous I was not given breakfast. I had to catch an early train, and left half an hour before the breakfast buffet opened. In similar circumstances in cheaper hotels a single breakfast has then been prepared. At the Britannia there is no such service, which at that price is astounding.
- pretty small room, cheap bed quality
Large comfy room, polite & helpful staff
Very nice spa! Good location and generous breakfast. Poor/uncomfortable beds, windows could not open in this room... Poor air-con. Time has put it's marks on this hotel - it needs renovation.
Central location, good atmosphere Difficult parking facilities (about to be improved I believe), preparation for breakfast not finished at opening time. Our room was located a loong way from the lobby and the nearest lift did not go to parking area due to construction work.
It's a very good value considering the breakfast buffet is included and food can be very expensive in Norway. It's right in the center of Trondheim and close to everything. The new beds are extremely comfortable and I got my best night's sleep in Norway on these beds. The interior is a bit raggedy and dated, though clean. The spa, which is the reason it was recommended to us, is kind of odd. For example it has a room with nothing but these cushioned chairs sort of like pods hanging from the ceiling. Couldn't figure that one out... Also there were no soaking tubs that were quite hot enough for me.
I paied for the whole period of staying on my arrival by bank card. On the next morning I found out that nearly the same sum of money (about 4000 NOK) additionally was took from my bank account as the transaction made by Britania Hotel. Reception staff said that they have no information about this transaction in the Hotel system but my bank confirmed that it was made by the hotel. I got my money back only because of my bank efforts. Hotel did not provide any excuses..
The SPA and the restaurants are excellent!
The old-fashioned atmosphere yet high standard of rooms, the location, the fact that there was a cot for our baby in the room on our arrival that it was not possible for us (including two old ladies who can not walk very far) to have a proper dinner in the hotel due to bookings and some special event (on a Saturday evening), the breakfast was not that good - cold scrambled eggs for instance
It was all good Nothing
Room size and facilities were excellent, we had adjoining rooms with my 16-year old daughter and we were able to have the connecting door opened. No problem. Not really, however as we had a very early start from the hotel in the morning, we were disappointed that the buffet breakfast was not served until 7 am at the earliest.
Its easy access for the airport bus and the city centre. It was extremely noisy until 4am outside in the street on our last night which we had not expected - we would have asked for a quieter room if we had known.
staff were helpful room had fantastic views over city 2nd day we left our room about 1130 am but it was not cleaned that day obviosuly they considered it too late to do so at 1130. Disappointed as was good otherwise
Town Position Room was stiffleing. Open the window and it opens to a outdoor area with other windows not belonging to the hotel so 1, no security 2, lots of noise from other apartments, closed thew window and too hot. Skylight has no curtain, no good in Norway int summer!!
Fairly spacious rooms for Scandinavia, good shower, free Internet (in lobby area), good breakfast.
Very nice and xomfortable, excellent location in the historical part of the city, friendly and helpful staff. Nice food. The room was rather small but quite cosy.
Polite and helpfull staff. Location in center. You could easily hear the neighbours in the closest rooms
The hotel location was very good - close to the train station and shops. Room was very comfortable
it is not far from city center 1.Not clean enough, 2. Breakfast was poor, many things missing, as spoon and cups for eggs, not enough bread, and many other things not availlable, due to many people at the hotel.
nice room, really nice breakfast, position respect to the center
Staff very friendly and helpful. Made the best out of the situation when we arrived to an overbooked hotel (though overbooking is a poor excuse). No room service available. When we came to check in to our confirmed reservation hotel room, we were told the hotel was overbooked and we got a room not suitable for renting out. We also had people walking in to our room from the adjacent room in the early morning (approx. 06:00). Hence, the "Poor" evaluation of the "Check-in process".
The temperature of the room was very warm and the lights control was not efficient
Overall nice hotel. Excellent location and clean room. Nice and service oriented staff. The breakfast room was quite small, with many people at same time it was very crowdy.
No dinner possible.
Light evening meal. Free Thursday night concert tickets. Well located.
The hotel was in a very convenient location, close to the train station. It was clean, friendly, inviting and the included meals plus afternoon waffels were wonderful. You get what you pay for!!! In a good way :) The hotel is very modern and the beds are really comfortable.
new comfortable hotel in the same city center, free DVD for rent, expensive parking free dinner very poor if we compare with other Clarion hotels in Norway, breakfast should be better organized
breakfast is very good, nice modern and big rooms, free internet access, good location. parking: reception didn't tell us the parking garage under the hotel is prepaid....so the next day we had a fine. Could not find airco in the room and the window couldn't be open because of all the dronken (shouting!) people walking by.
There is no place for clothes, no closet, no drawers, no safebox. There is not enough staff people around to assist (only one who does all jobs).
Location, staff, very friendly atmosphere Nothing
The brakfast was very good. The room was very nice and up to date, but a little bit small. At night some noise from the surroundings (pubs).
The design, the breakfast and the staff The room was very small
the customer service and breakfast was especially accomodating to a persons needs the size of the room, no washing & ironing facilities in room and hotel was underconstruction
food was good. very central location.easy access to trains and ferries.bed very comfortable.general atmosphere quite easy going proximity to night clubs made it very noisy at night. booking system failed causing great stress due to the staff not understanding how to access the money which had been reserved from my credit card account. I did not think the receptionist was very helpful
food, ( breakfast was good/excellent, and and it was nice to have the option of a free kveldsmat First one, the next day two and later three of four lights in the bathroom stopped functioning....and did not get repaired .
Very nice, clean, well located hotel in Trondheim with a marvelous buffet breakfast. The hotel is a 5 minute walk from the train station. Thon Gildevangen is a very nice hotel, but be sure you don't get a room facing Karl Johan Gate. There are 2 bars and a Diskoteque across from the hotel and the noise, music and loud talk, is continuous to 3 AM - except on a Sunday night.
welcoming and helpful reception, Very nice
A warm welcome. Excellent breakfast. Very comfortable beds. Central location.
it is very closed to the station poor lift, and the room a bit too small
free coffee, nice staff
Great location and breakfast/dinner. Very convenient to train station and the Hurtigruten boat terminal The beds were a little old
Hotel is an old bakery building full of character and very comfortable. Much more interesting and relaxing to stay in than the modern plastic alternatives. Central but quiet location. Excellent hot and cold buffet breakfast, make your own waffles in the afternoon, and evening buffet all included in the price. Coffee available throughout the day (also included in the price). Free reliable and very fast wifi (vouchers available at reception). Staff very friendly and helpful. Would definitely stay here again.. Finding it difficult to think of something we didn't like. Bed possibly a little too soft but that didn't affect our sleep.
Some of the staff at reception were not so very friendly and helpful, but others were very nice. The room was quite small with the extra bed for the child.
The staff were exceptionally helpful and the provision of waffles for afternoon tea. Delicious. Nothing at all.
Unpretentious, very clean and comfortable and a convenient location- the afternoon waffles were a very nice touch.
That it was clean and the staff friendly. On tap coffee/tea/hot chocolate.
Courtyard Facilities with Buffet all day
The atmosphere of the building and its quiet location
Good value considering the breakfast and evening buffets. Staff was friendly and helpful. Convenient location - close to everything yet quiet. Our room faced the inner courtyard and groups sitting there were quite noisy during the day and in the evening. Also many people were smoking in the courtyard so even though our room was hot and stuffy we could not open our windows or the room would be filled with cigarette smoke. The hotel should not allow smoking in the courtyard.
Simple, effective and quiet
the kitchen facilities
location excellent. staff very helpful. comfy and clean rooms no
Excellent location, extremely helpful and friendly staff. Good facilities - kitchen/fridge etc, which meant we could cook rather than eating out all the time, plus washing/drying facilities. Noise (not really the hotel's fault!) - city centre was very noisy at night throughout the week with people coming to and from pubs/clubs late at night, noise from lift. Friday and Saturday were worse, with guests in the neighbouring room having a pre-pub and post-pub party. Staff however were very helpful - warned guests about the noise and let us use another room. Towels are not changed daily (but they did give us extra towels when we asked and there is access to washing and drying). No toaster :(. Blinds on windows would be useful to keep out streetlights at night.
Great location, friendly staff, good value for the price. Beds aren't that comfortable, bathroom can use improvement.
The price was reasonable, it was very centrally located. No, for the price it was very goodl
has front desk staff available only from 9 am to 6 pm
the room is clean and the kitch room is excellent nothing
Very nice and friendly hotel,very polite and hospitality stuff.Also,the building is like classic castle!!!So,easy place in the center Trondheim.
The staff was very nice: polite and helpful with requests. Another plus was the excellent location. Breakfast not included. Bathroom not very clean.
fast free wifi internet, cleanlines, good location - whole center on walking distance, free cup of coffee at check-in, check-out until 12:00 no parking available, no brekfast - only possibility to buy some sandwiches
No frills, so price is kept reasonable. Helpful staff who provided useful information about what to see and do, and gave us umbrellas when it rained. Good packed breakfast, which we used as lunch. Coffee always available, and usually fruit. View of a blank wall.
Okey price Really bad "breakfast". Plastic bag on the door in the morning...
great location which was easy to find. comfortable facilities and free internet
Convenient location. Poor breakfast.
The breakfast could have been better.
Providing the room has a decent bed, and enough room - and chairs to lay ones clothes on, then we're happy None really
abel to late checkin. warm shower
The breakfast in a bag was interesting. Like most showers in Europe, the water flows out of the shower all over the floor, around the toilet, and hair started floating out from strange places. It was disgusting.
Very pleasant and helpful staff. We arrived very early in the morning with baby and they checked us in immediately, even if check-in time was 15:00. Room is very nice and clean. Sandwich, fruit and juice for breakfast. Cold wind was coming from the fireplace in the room. It would have been better if the room had fridge.