Overview

Hotel Grand Chancellor Townsville
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334 Flinders Street, Townsville, QLD 4810, Australia
+61 747 292 000

฿ 2,696+

Overall guest ratings

8.5/10 Excellent
Based on 1,148 reviews

Review highlights

  • 9.1
  • 8.8
  • 6.1
  • 4.5

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    A great choice for a stay in Townsville, Hotel Grand Chancellor Townsville is just 4.4 mi (7.1 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,148 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.3 "83% were happy with the room service."
      8.3 "83% found the restaurant service to be one of the best."
      7.8 "78% said the booking process went smoothly."
      10.0 "Management was excellent, said 100%."
    • 8.8 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.5 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 7.5 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.4 "84% said rooms were clean."
      9.8 "98% thought the view was good."
    • 7.5 "Good location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Average value."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 3.6 "Bar is not good."
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    Overall rating

    8.6 Excellent
    Based on 677 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.0 "80% were happy with the room service."
    • 8.4 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      9.8 "98% thought the view was good."
    • 7.5 "Good location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 5.9 "Average value."
    • 3.6 "Internet is poor."
      4.5 "55% thought it was overpriced."
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    Overall rating

    8.7 Excellent
    Based on 264 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.4 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 7.1 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      7.7 "77% said rooms were clean."
    • 6.6 "Location is acceptable."
    • 5.6 "Average value."
    • 5.3 "Vibe was decent."
    • 3.9 "Internet is poor."
      4.4 "56% thought it was overpriced."
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    Overall rating

    7.6 Good
    Based on 34 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."

    Overall rating

    8.5 Excellent
    Based on 172 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.7 "Good location."
    • 7.5 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 7.3 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      9.6 "96% thought the view was good."
    • 6.2 "Average value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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