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Staff were extremely friendly and helpfull. Checking in and out was simplicity itself. Staff were very knowledgable about places of interest and restaurants etc. Breakfast charges were quite high per person when a local cafe/bar could provide the same for a quarter of the price.
Staff were very welcoming, the hotel was ideally located and very comfortable Parking was not easy at the moment as building works are taking place especially as a charge of 10 euros was made, also the breakfast was fairly ordinary
Difficult to find for tourists not familiar with the city.
Well located, beautiful view of the whole town and of the cathedral from our bedroom window.
The location, comfort, cost and assistance offered by staff
Just about everything, but in particular the friendly and helpful staff, the character of the hotel and its location. One thing: although our room was pleasant, comfortable and had a lovely view, the location of the toilet in a 'cupboard' right next to the bed (rather than in the bathroom, as is usual) was not really acceptable.
convenience and location bathrooms could be a little fresher
friendly and helpful staff. information readily given.
Good location and helpful staff The dining / breakfast room has seen [much] better days. Go out for breakfast and find a nice boulangerie /cafe.
it was close to main shoping area and the old town, staff were helpful, but we still had a language problem. our room was on the small size, we expected larger as we were staying 4 nights. it is a small hotel, as a result there was very little guest activity, also it is a nice walk from the railway station.
Stayed 4 nights at various stages on our trip around the Loire Valley. The hotel is in a great location close to the nightlife, shops and restaurants of Tours. Be warned at weekends there is a nightclub located close by and the music can be heard somewhat in some of the rooms. Avoid Room 15/16 on a friday or saturday night. The girl on reception advised of this when we arrived. She was also very helpful when i explained I had some alergies.Our first room was on the very top floor and is a bit of pain due to no lifts to carry bags upto. The second room we has was Room 9 which has a nice position overlooking the square and its very quaint. We did not have the breakfast so cant commment. I would recommend this hotel to other people Small things No coffee/tea making facilities in the room and for some the music on weekends might be offputting.
Excellent location and pleasant room The bed was not comfortable and there was intrusive music noise until the very early hours of the morning from a nightclub within the same building complex - to minimise this, ask for a room that faces into the square, although the square can also be noisy too. Ideal for people who sleep heavily or have heavy duty earplugs. The reception desk has limited opening hours which is inconvenient for left luggage and the room servicing times are variable. Don't be deceived, the web-site offers no discount to rack rate.
Located in the center of the city, near the riverside you can explore Tours very easily. The hotel has rooms with windows directly to the place de la resistance, which can be very noise during the whole night, especially on saturdays and sondays.
The hotel was very clean and in an excellent location. Staff were friendly. The room was nicely decorated. The lack of a lift is a pain. Did not like the absence of tea-making facilities and a waste bin in the room. Towels were thin and small.
Room was a good size. The hot water did not always work first time, and there is a disco open until 5am next door ( not Monday's)
I liked the beautifull interior of the breakfast room. It was terribly noisy at night outside of the hotel. We couldn't sleep at all!
Ideally located. The manager who moved us to rear of hotel after complaining about noise in front room. The situation of the front room initially given to us. We had to be moved to rear of hotel because of noise from bar/cafe strip below hotel which made it impossible to sleep
it's the best two-star hotel I have stayed in in France
I found it very comfortable and welcoming. Beautifully appointed room and the hotel felt very 'French' to me. I have already recommended it to friends in Bordeaux! Thank you!
Good location and stylish decor. Rooms and corridoors noisy.You can hear other people using toilet/shower. Impersonal, small and poky.
Central, very convenient, nice atmosphere. Side street room noisy at night
Location, location, location no
Its location very close to the center of the old city Air conditioner did not work well. In summer it is O.K. but in winter I am afraid.....
The location, comfort (clean and ventilated as we asked) and price. Nothing.
Beautiful Hotel, close to the city center, Friendly staff, loved the coffee machine they had really good coffee and it was a great price.
Excellent location within walking distance to old town, shopping, rue colbert (restaurants).
Position in Tours excellent, Very helpful staff, Very clean and well presented throughout.
The location is excellent, parking at 7 Eur/day is nerby