Overview

Sheraton Gateway Hotel in Toronto International Airport
Best Wellness Area

Terminal 3, Toronto Amf, P.O. Box 3000, Toronto, ON L5P 1C4, Canada
+1 905 672 7000

฿ 4,744+

Overall guest ratings

8.3/10 Excellent
Based on 2,489 reviews

Review highlights

  • 9.5
  • 9.0
  • 6.6
  • 6.2

Good to know

  • Comfortable beds
  • Professional service
  • Good access to airport

Nearby

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    About

    Sheraton Gateway Hotel in Toronto International Airport is the only hotel located in Pearson International Airport, with direct indoor access from Terminal 3 and convenient and easy access from Terminal 1. Check in for your flight and print your boarding pass from the comfort of our lobby. Our fully-wireless hotel helps you stay connected. Take advantage of our convenient Internet hub and flight check-in kiosks located in our lobby. And with our 24-hour fitness centre, indoor pool and more, you’ll never miss a beat. Featuring the Sheraton Signature Sleep Experience, our contemporary rooms with double pane thermal windows are whisper quiet and offer you every possible comfort. Upgrade to our Sheraton Club Rooms to find more of what makes travel enjoyable.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,489 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.0 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      7.5 "75% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      8.8 "Business facilities were excellent, according to 88%."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      6.7 "67% thought the snacks were adequate."
      6.9 "Only 69% said beef and steak dishes were good."
    • 5.4 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 3.5 "Value below average."
      0.4 "The price was too high for 96%."
      0.5 "95% said beverages were too expensive."
      1.4 "86% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    Based on 970 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 7.9 "High comfort."
      8.6 "86% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.0 "Nice rooms."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Bar is ok."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 3.5 "Value below average."
      0.4 "The price was too high for 96%."
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    Overall rating

    8.4 Excellent
    Based on 796 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.3 "Great service."
      8.2 "82% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.3 "73% were happy with the room service."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 5.3 "Food is average."
    • 5.0 "Internet is average."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Value below average."
      0.5 "The price was too high for 95%."
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    Overall rating

    7.8 Good
    Based on 224 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.6 "Food is average."
    • 5.1 "Vibe was decent."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.3 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 497 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.4 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.9 "High comfort."
      8.8 "88% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 5.3 "Food is average."
    • 5.1 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 3.6 "Value below average."
      0.4 "The price was too high for 96%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Good access to airport"
    data provided by TrustYou

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