Overview

Holiday Inn Express Toronto Downtown

111 Lombard Street, Toronto, ON M5C 2T9, Canada
+1 416 367 5555

฿ 4,209+

Overall guest ratings

7.3/10 Good
Based on 2,487 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.1
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    All New Look – All New Things to Love!.... Come and experience our newly renovated guestrooms featuring an appealing combination of fresh, energetic and engaging elements created to meet the evolving needs of our business and leisure guests looking for a simple, smart travel experience. Located in Toronto's vibrant downtown, Holiday Inn Express Toronto Downtown , is minutes from Toronto Union Station, Billy Bishop Airport (Toronto Island, YTZ) , or easily accessible from Toronto Pearson International Airport (YYZ) by hopping aboard UP Express. Toronto Happens All Around Us! Steps away from the business, financial, entertainment and shopping districts, Holiday Inn Express Toronto Downtown is also within walking distance to over 50 unique dining experiences and major attractions such as Ripley’s Aquarium, Hockey Hall of Fame, Distillery Historic District, St Lawrence Market, CN Tower, Air Canada Centre, Rogers Centre and the Harbour Front and many more – including Toronto's largest shopping mall, the Eaton Centre! If business is taking you to Queen’s Park, Provincial Parliaments Buildings, First Canada Place BCE Place, Ryerson University or Saint Michael’s Hospital – stay with us and walk to work! Distinctive Style at every touch point plus the added benefit of starting your day with a complimentary hot breakfast bar and convenience of complimentary WIFI

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,487 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      9.0 "90% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
      9.0 "90% thought it was easy to get to the train station."
      8.2 "Easily accessible by car, said 82%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Food is average."
      6.3 "Only 63% liked the pork dishes."
      5.7 "57% thought the snacks were adequate."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
      5.4 "Only 54% thought the shower was ok."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
    • 2.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
      2.6 "74% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 1,392 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Food is average."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      1.2 "88% didn't like the architecture."
    • 1.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
      2.2 "78% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 671 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "High value."
      10.0 "100% were happy with the price of the breakfast."
      9.1 "91% thought it was a great value."
    • 6.7 "Food is average."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      1.3 "87% found problems with the furniture."
      4.4 "56% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
      4.4 "56% were disappointed with the minibar."
      4.7 "53% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 1.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.5 Good
    Based on 74 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.2 "Breakfast is good."
    • 8.0 "Good value."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 348 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 9.0 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 6.6 "Food is average."
    • 6.5 "Average comfort."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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