Overview

Holiday Inn Express Toronto Downtown

111 Lombard Street, Toronto, ON M5C 2T9, Canada
+1 416 367 5555

฿ 4,137+

Overall guest ratings

7.2/10 Good
Based on 2,475 reviews

Review highlights

  • 9.0
  • 8.7
  • 7.4
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    All New Look – All New Things to Love!. Come and experience our newly renovated guestrooms featuring an appealing combination of fresh, energetic and engaging elements created to meet the evolving needs of our business and leisure guests looking for a simple, smart travel experience. Located in Toronto's vibrant downtown, Holiday Inn Express Toronto Downtown, is minutes from Toronto Union Station, Billy Bishop Airport (Toronto Island, YTZ), or easily accessible from Toronto Pearson International Airport (YYZ) by hopping aboard UP Express. Toronto Happens All Around Us! Steps away from the business, financial, entertainment and shopping districts, Holiday Inn Express Toronto Downtown is also within walking distance to over 50 unique dining experiences and major attractions such as Ripley’s Aquarium, Hockey Hall of Fame, Distillery Historic District, St Lawrence Market, CN Tower, Air Canada Centre, Rogers Centre and the Harbour Front and many more – including Toronto's largest shopping mall, the Eaton Centre! If business is taking you to Queen’s Park, Provincial Parliaments Buildings, First Canada Place BCE Place, Ryerson University or Saint Michael’s Hospital – stay with us and walk to work! Distinctive Style at every touch point plus the added benefit of starting your day with a complimentary hot breakfast bar and convenience of complimentary WIFI

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Tennis
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 2,475 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
      9.4 "Near to public transport, according to 94%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.0 "90% thought it was easy to get to the train station."
      7.9 "Easily accessible by car, said 79%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.4 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.3 "Food is average."
      5.6 "Only 56% liked the pork dishes."
    • 5.9 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.9 "Only 59% thought the shower was ok."
      6.9 "69% thought the bathroom was big enough."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
      2.6 "74% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 1,361 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.0 "Food is average."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "Only 53% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
      1.2 "88% didn't like the architecture."
    • 1.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
      2.2 "78% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
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    Overall rating

    7.3 Good
    Based on 693 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.9 "High value."
      10.0 "100% were happy with the price of the breakfast."
      9.4 "94% thought it was a great value."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Food is average."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      1.2 "88% found problems with the furniture."
      4.8 "52% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      3.4 "66% thought they were poorly maintained."
      4.1 "59% were disappointed with the minibar."
      1.4 "Air conditioning was criticized by 86%."
    • 2.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
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    Overall rating

    6.2 Good
    Based on 99 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Good value."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 321 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.6 "Average comfort."
    • 6.4 "Food is average."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 3.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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