Overview

Crowne Plaza Toronto Airport

33 Carlson Court, Toronto, ON M9W 6H5, Canada
+1 416 675 1234

฿ 2,494+

Overall guest ratings

7.3/10 Good
Based on 1,431 reviews

Review highlights

  • 8.9
  • 8.5
  • 4.8
  • 4.5

Good to know

  • Great reception
  • Professional service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Toronto Pearson Airport Hotel with Award-winning Dining Travellers who want quick transport to flights or downtown choose Crowne Plaza® Toronto Airport hotel. Our 24-hour, complimentary airport shuttle serves early-morning and late-night flights. Superior dining and a convenient location also make us ideal for meetings and events. Five minutes’ drive from Pearson Airport (YYZ), the hotel is also just 25 minutes west of downtown Toronto. Easy access to highways 27, 401, 407 and 427 simplifies business commutes. Work on-site anytime at our 24-hour business centre. Host your meeting or banquet here, with flexible catering options and award-winning cuisine. Personalized service from a Crowne Plaza Meetings Director ensures a flawless event. In Toronto for a few days? Rent a car on-site and spend time on the waterfront, 25 minutes southeast. Support the arts at Art Gallery of Ontario or Famous People Players Dinner Theatre. Shop and sip at St. Lawrence Market and Steam Whistle Brewery. Stay productive by working, dining and exercising on your schedule. Complimentary Wi-Fi, extended dining hours and a 24-hour fitness centre let you decide when to take care of business and when to take a break. Swim, sweat or soak in our pool, sauna or hot tub. Connect with clients in person or online over refreshments in our Internet-accessible restaurant and lounge – or have a gourmet house pizza delivered to your room.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Cribs available
    • Free airport shuttle
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,431 reviews
    • 8.9 "Bar is amazing."
    • 8.5 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      7.1 "71% were happy with the room service."
    • 6.4 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 6.4 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      3.4 "For 66%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      0.8 "92% criticized the small bathroom."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.8 "92% criticized the small bathroom."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.1 "Horrible pool."
      3.3 "Dirty pool, said 67%."
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    Overall rating

    7.6 Good
    Based on 572 reviews
    • 8.6 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      8.2 "82% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 6.0 "Average value."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
      2.1 "79% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 5.0 "Sufficient wellness & sports facilities."
    • 2.4 "Horrible pool."
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    Overall rating

    6.8 Good
    Based on 300 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.7 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.6 "74% said the bathroom was dirty."
      1.4 "86% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 2.0 "Horrible pool."
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    Overall rating

    7.3 Good
    Based on 228 reviews
    • 8.6 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.4 "Average value."
    • 6.4 "Food is average."
    • 6.1 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.7 "83% said rooms were small."
    • 4.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.0 "70% thought it was too noisy."
    View all review categories

    Overall rating

    7.4 Good
    Based on 329 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.5 "Sufficient wellness & sports facilities."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.0 "Horrible pool."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great reception"
    "Professional service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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