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Great location, easily accessible, excellent rooms with a gorgeous viiew
staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING! the bedside tables are a bit ghetto. otherwise everything was good.
The welcoming and check-in at the hotel was perfect and very professional. It was also very convenient to get there from Narita airport with the bus limousine. Best location ever in Tokyo!
the location, staff efficiency,room ,view, bathroom everything was perfect,great value for money
The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US. No free wifi
The view was breathtaking. Not really.
We loved the spacious room and the fantastic view of the city!
Restroom facility Rome Style
City view and hospitality
Excellent, spacious & clean room, friendly and welcoming staff, excellent rates. No, I was completely happy with everything about my stay.
great location, excellent service/staff, very comfortable room
The location was excellent Limited choice of resturants and they close early
Location Toilet smelling of pee
1. Shibuya centered - 2. Both restaurants on 25th - 3. View over Shinjuku Price was much more expensive than last year same time
Location is it's primary selling point. Train station is just below it, shopping is everywhere around the hotel as well as restaurants. A bit pricey considering the size and amenities of the room. The toilet bidets are manual, which is kinda unusual in japan, as the smaller and cheaper business hotels now feature automatic push button bidets.
The location and the views over Tokyo Room service not available at night
Proximity to everything. Excellent service.
Spacious Room, great location, spectacular view.
We had a good room with a good view of the Shibuya Crossing. It was good to watch in the evening. The hotel was conveniently closes to the train station. Don't forget to check out the Hachigo statue on the way to the train station. I was a bit confused with using the door card to power on or off with everything in the room.
Great location. Comfortably sized and clean room. Staff was helpful.
Centrally located near major train lines Clean, quiet, comfortable rooms Excellent city views Close to shops, bar, restaurants, parks Convenient bus service to airports Breakfast not included in price Some extras (such as laundry) were extremely expensive
location, location location! perfect jumping off spot to explore tokyo as it's right above the subway station!
Location second to none ! I can not think of anything.
Location was perfect. Staff was very nice/helpful! Cashier and post office in lobby :) Bed and pillows were uncomfortable/hard. Would like to have had WiFi in room, not just lobby
Staff was excellent. Great location near shibuya station to go around. I am in Tokyo the for the drinking and the nightlife so it was perfect for that. Nothing but room are tokyo small. Not for a family or people that travel with more than 1 luggage.
Breakfast is included, but consider it not included. The breakfast was a huge disappointment - your best bet is skipping the breakfast and finding somewhere else to eat.
Excellent location just beside the best transportation hub: shibuya station. staff are efficient and friendly. Breakfast have 4 choices (2 type of western, japanese and buffet). Plenty of good restaurant around. (Great yakiniku place just in front). Room have a good size. Decor and overall look is very nice. 2nd time in tokyo and both time I used this hotel. N/a
Given the price and location, I was expecting a room not much bigger than a double bed, but the room was pretty spacious for Tokyo and the decorations charming. I'd definitely recommend it.
When I stayed there, it was very hot. Everytime I came back to the hotel, I was offered a free bottle of water which was a very nice complementary service.
The hotel is perfectly located, less than 5 minutes walking from Shibuya station. Room was small but comfortable and provided everything we need. Nothing worth mentioning
I found the hotel to be exactly what I expected: very reasonable rates, tight space (consistent with Tokyo), very friendly and professional staff, and a good breakfast value. It was also well situated (near the Shibuya Station). Bathroom was tiny, so if you're tall, be careful taking a shower.