Overview

Mercure Tokyo Ginza

2-9-4 Ginza, Chuo, Tokyo, Japan
+81 343 351 111

฿ 5,381+

Overall guest ratings

8.2/10 Excellent
Based on 1,345 reviews

Review highlights

  • 9.6
  • 8.5
  • 7.7
  • 5.2

Good to know

  • Close to public transport
  • Great shopping
  • Good accessibility by car

Nearby

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    About

    The hotel is in the heart of Tokyos shopping area, within walking distance from Ginza dori and Harumi dori shopping streets, Kabuki Theatre and Tsukiji fish markets. The subway station underneath the hotel provides access to all attractions and sights inTokyo. The Mercure Tokyo Ginza offers a distinctive French flair and state-of-the-art technology. Due to its location close to Tokyo International Forum, the hotel is very convenient for exhibitors and business travellers.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Storage available
    • Concierge service
    • Cribs available
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,345 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "Easily accessible by car, said 100%."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      7.0 "Management was excellent, said 70%."
      7.0 "70% were happy with the room service."
    • 7.7 "Good breakfast."
    • 6.2 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.9 "Only 69% thought the air conditioning was adequate."
      6.3 "Only 63% thought the shower was ok."
    • 5.2 "Average comfort."
      6.9 "Only 69% thought the air conditioning was adequate."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.9 "Bar is disappointing."
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    Overall rating

    8.0 Good
    Based on 484 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% thought it was easy to get to the train station."
      9.7 "Near to public transport, according to 97%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 5.9 "Average value."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.5 "65% thought they were poorly maintained."
      3.4 "66% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
    • 4.7 "Not very comfortable."
      3.7 "63% said rooms were small."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 578 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.1 "Average value."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      3.9 "61% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 67 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Great service."
    • 6.3 "Average value."
    • 5.6 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.8 "62% said rooms were small."

    Overall rating

    8.0 Good
    Based on 215 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.4 "Average value."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.0 "Internet is poor."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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