Overview

Imperial Hotel
Best Room Service

1-1-1 Uchisaiwai-cho, Chiyoda-ku, Tokyo 100-8558, Japan
+81 335 041 111

฿ 11,625+

Overall guest ratings

9.1/10 Excellent
Based on 2,544 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.2
  • 5.7

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

    show all

    About

    Less than 1.2 miles (2 kilometers) from the Imperial Palace that commissioned its creation in 1890, this renowned hotel is set just opposite Hibiya Park near the Kabuki-za Theatre, 656 yards (600 meters) from Ginza shopping and Sony building. The train station is also within easy reach.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 2,544 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.9 "89% were happy with the room service."
      10.0 "Housekeeping was great, according to 100%."
      8.1 "Hotel security was great, thought 81%."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
    • 8.2 "Rooms are great."
      8.0 "80% thought rooms were spacious."
      8.4 "84% were happy with the bathroom."
      9.2 "92% thought the view was good."
      8.3 "83% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      7.5 "Well-maintained, according to 75%."
      8.1 "81% liked the big bathroom."
      10.0 "100% loved the minibar."
      9.4 "94% enjoyed the shower."
    • 8.1 "Food is delicious."
      8.8 "Yummy desserts, said 88%."
      8.5 "85% loved the dining experience."
    • 8.1 "Breakfast is good."
    • 5.7 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."

    Overall rating

    9.4 Excellent
    Based on 788 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Food is delicious."
    • 8.2 "Breakfast is good."
    • 8.1 "Rooms are great."
      7.9 "79% thought rooms were spacious."
      9.1 "91% thought the view was good."
      8.4 "84% said the beds were comfortable."
      8.3 "83% were happy with the bathroom."
      8.6 "86% said rooms were clean."
      8.1 "81% liked the big bathroom."
    • 5.8 "Average value."

    Overall rating

    9.3 Excellent
    Based on 1,119 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
    • 8.1 "Breakfast is good."
    • 8.1 "Rooms are great."
      7.9 "79% thought rooms were spacious."
      9.1 "91% thought the view was good."
      8.5 "85% were happy with the bathroom."
      8.4 "84% said the beds were comfortable."
      8.3 "83% said rooms were clean."
    • 5.7 "Average value."

    Overall rating

    9.4 Excellent
    Based on 356 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
    • 8.9 "Great service."
      9.8 "98% thought the service was very professional."
    • 8.3 "Rooms are great."
      8.6 "86% were happy with the bathroom."
      8.1 "81% thought rooms were spacious."
    • 8.0 "Breakfast is good."
    • 7.5 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
    • 5.0 "Average value."

    Overall rating

    9.2 Excellent
    Based on 279 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 8.0 "Rooms are great."
      8.1 "81% thought rooms were spacious."
      8.6 "86% were happy with the bathroom."
      9.3 "93% thought the view was good."
    • 7.9 "Good breakfast."
    • 5.3 "Average value."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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