Overview

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

฿ 4,760+

Overall guest ratings

8.0/10 Good
Based on 708 reviews

Review highlights

  • 9.4
  • 8.5
  • 8.3
  • 5.8

Good to know

  • Good accessibility by car

Nearby

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    About

    Syracuse, NY Hotel's Location is Ideal. Thoughtfully situated in the heart of downtown, the Crowne Plaza® Syracuse hotel delivers a first-class full service travel experience. The hotel's location is near the Syracuse airport, and adjacent to Syracuse University and UpState Medical University Hospital. Patrons enjoy quick access to the Interstate I-90 and Interstate I-81 The Place to Meet for those planning events downtown or near Syracuse University, this hotel's facility offers 12,500 sq ft of flexible function space. Services like a Crowne Meetings Director and a Daily Meeting Debrief are provided to keep meetings streamlined. Guests also appreciate the easy commute to Bristol-Myers Squibb, Anheuser-Busch, National Grid and Lockheed Martin. Free shuttles from Syracuse airport prove convenient as well. Those on college visits to Syracuse University love that the hotel's property is within walking distance. After touring SU, guests can explore downtown museums like the Everson Museum of Art and Museum of Science & Technology (MOST), or attend an event at the Oncenter Complex. Hotel patrons expect superior amenities, including free Wi-Fi access, a savvy Business Center and a Fitness Center. Redfield's Restaurant and the Library Lounge offer delightful culinary creations. The Crowne Plaza Sleep Advantage® program ensures a refreshing stay. Begin planning your trip to Syracuse today!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free airport shuttle
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 708 reviews
    • 9.4 "Incredible bar."
      7.1 "Lovely bar service, according to 71%."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      7.1 "Lovely bar service, according to 71%."
    • 8.3 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
    • 8.1 "Location is great."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.0 "Beds were acceptable for 50%."
      5.9 "Only 59% thought the shower was ok."
      6.0 "For only 60%, the tv was ok."
    • 3.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    8.1 Excellent
    Based on 261 reviews
    • 9.3 "Incredible bar."
    • 8.5 "Location is great."
      7.1 "71% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      8.5 "Easily accessible by car, said 85%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.3 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.8 "Only 58% thought the shower was ok."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.3 "97% criticized the small bathroom."

    Overall rating

    7.7 Good
    Based on 290 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      0.5 "95% criticized the small bathroom."
      2.4 "76% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      0.5 "95% criticized the small bathroom."
      2.5 "75% thought it was too noisy."

    Overall rating

    8.7 Excellent
    Based on 42 reviews
    • 8.6 "Great service."
    • 8.0 "Location is great."
    • 6.4 "Rooms are ok."
    • 3.6 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 113 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.9 "Vibe was decent."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 3.2 "Quite uncomfortable."
      2.0 "80% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good accessibility by car"
    data provided by TrustYou

    Recent reviews

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    free parking
    hotel in a great location
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    bar and lounge
    tiny bathroom
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