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The friendliness of the staff at the hotel
love the location of Hotel and the quietness...also easy to get from Hotel to City on public transport...(as we dont bring our car with us) and the closeness to Darling Harbour etc etc- we have stayed at this Hotel when it was the Mercure Lawson and Aspen and now Aspire and will continue to stay there when we come to Sydney -as your rates are very very affordable Nothing really - as mentioned above....we love it and will return again..as we usually have a 2 day break in Sydney very often..
Nice relaxed surroundings. Attentive staff. Comfortable room. No
Easy walking distance to shopping centres Noise from neighbours-very late hours
The location, the staff, the price and the size of the room was great.
The hotel was very nice, the staffs were very helpful. However, the location was not that close to public transport. The location was a bit far from public transport (considering travel with small child).
A well serviced comfortable clean room, which offered all we needed for our visit. Outlook from room 322 was pleasant. Staff friendly and helpful at all times. For the cost - great value. N/A
good budget accommodation for visitors to Sydney easy to get to transport to City,Central Station and Darling Harbour by foot Everything was quite adequate for our stay we had no complaints
Bathroom is well sized, well arranged, with a full wall of counter space. Bathroom supplies were reasonable. Good location for travelling on a budget. Nice bedding. Convenient balcony, useful for longer stays. No bathroom ventilation. Bathroom would be sweating after a hot shower, floors would be wet. Messages left for maintenance is taken away by housekeeping but seem to go unanswered. Noisy toilets, had to keep the bathroom door closed most of the time. Friendly staff upon approach, but does not smile at you unless you smile first.
Staff were extremely helpful and very pleasant. Hotel is in excellent shape outside and in, clean and neat. In an excellent location, as we were travelling by train, and wanting to experience Chinatown food. An allround pleasant stay, even if it was for only one night. no issue
room was very smelly, noisy rattling windows, venue needs a good clean and renovation, it is a very good location but definitely not worth the rates, elevators not working correctly which was very annoying car parking and great location
Internet only $10 and location... just a walk from Darling and much cheaper than those hotels Small and few in number towels.... and bathmap got soaked every shower.. also fluffy blankets would add alot
The location is fit for me to visit the China Town & the exhibition hall with a reasonable price. Couldn't find a nice restaurant very near to the hotel
Lovely welcome, fine coffee, helpful staff, spacious room, comfortable bed, good value and short walk from Darling Harbour. Not sure why balcony not finished. Rain came through, and will rot your chipboard.
Overall a great stay, nice room, good location, excellent price.
convenient location no lift, i need carry my baggage from 3rd floor to the ground floor when I checked out. The wifi service provided in the hotel were not stable, it was on and off all the time.
Close location to Darling Harbor NON-functional elevator Non functional elevator
Friendly service from staff, proximity to Monorail etc.,
Privacy Air-conditioning erratic, no facility to turn the thing off and have enough blankets/duvet to keep warm enough.
Very nice staff..
It was promoted as "near Sydney airport". It was not really close to the airport at all.
I liked the courtyard, was relaxing even though works were happening at the time we stayed. Hard mattress and pillow was too high