Overview

Novotel Surabaya Hotel & Suites
Top Business Hotel

Jalan Ngagel 173-175, Surabaya 60246, Indonesia
+62 315 018 900

฿ 1,245+

Overall guest ratings

8.0/10 Good
Based on 1,805 reviews

Review highlights

  • 8.3
  • 7.2
  • 5.9
  • 5.8

Good to know

  • Clean hotel facilities
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique 4-star resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools and numerous facilities such as conferencing facilities, a fitness center, outdoor pool, sauna, Jacuzzi, tennis courts, basketball facilities, a Kids Club, Mini Outbound & Animal Conservatory. With the city on your doorstep, prepare for an exciting stay at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Coffee shop
    • Safe
    • Sauna
    • Pets not allowed
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,805 reviews
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
      8.3 "City centre within easy reach, said 83%."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% were happy with the room service."
    • 7.0 "Good amenities."
      6.7 "67% thought the building was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Vibe was decent."
    • 5.5 "Average value."
    • 3.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 342 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average value."

    Overall rating

    7.3 Good
    Based on 1,010 reviews
    • 8.3 "Location is great."
    • 7.8 "Good pool."
    • 6.8 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.3 "Vibe was decent."
    • 5.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.0 "Internet is poor."
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    Overall rating

    6.9 Good
    Based on 252 reviews
    • 8.4 "Location is great."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.5 "Vibe was decent."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 198 reviews
    • 8.3 "Location is great."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.4 "Average value."
    • 5.1 "Vibe was decent."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean hotel facilities"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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