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The staff were extraordinarily kind and helpful with always a smile. The gap between the two single beds, which were easily moved . other than that nothing else bad to report
the hotel was central and very warm and cosy price could have been better at least for breakfast
The location in the centre of Strasbourg. Very hot in rooms, breakfastroom and corridors
the decor or the hotel is unique. I felt like I was in a small quaint city...not a big metropolitan area like DC.
very friendly staff & a very nice room
everything is perfect it is an excellent hotel nothing
The location was very good to access famous places in Strasbroug easily. Alss the receptionists were speaking good English. It would be good if the check-in time is ealier. 4 pm seems to be a bit late.
Central position, ideal for walking to the main tourist attractions an restaurants. Close to the shops. Very nicely decorated in the main public areas and the staircase has beautiful glass motifs on each floor along with very attractive ceilings and furnishings on each lobby. The lounge is very nicely set out and we were impressed by the decor throughout. Nice touch is the loan of the hotel umbrellas by the main door if it's raining. Very difficult to locate as it is on a non- motorised traffic street and the satnav in our nearly new Volvo XC60 was totally useless once we reached the centre of the city. By luck we parked in the correct underground carpark accessed by the tram interchange at the Klber Square And a short walk to the hotel thereafter. The hotel will provide you with a discount ticket for the underground but we were not certain that it worked for us on leaving yesterday morning so remember to ask reception for the discount ticket. We understood that the hotel has its own carparking facility and when we asked about this we were told that it had to be booked at the same time as the room.
location nothing really
Receptionist could have informed us of Son et Lumiere as we were only staying overnight
Good location, very helpful staff, decent size room
Good location with excellent service from the staff day and night. Defintely stay there again.
Small but interestingly decorated bedroom. Fun lobby. Lovely front desk and restaurant staff. Shower flooded the bathroom floor and, if I had not thrown all the towels down, it would have flooded the bedroom as well. They were surely aware of this as the shower head was positioned facing the wall. Once it was turned to focus the water downward, the flooding began. Room 308.
Perfect location and all hotel features were good or better. With tram a very short walk away, you could go anywhere with ease. Rooms have double windows for sound control.
Good location for tourists and business travelers; close to the Cathedral, restaurants and public transportation. The breakfast (13 euros) was too expensive,
This place was in an ideal location, right near the cathedral. The staff couldn't have been nicer. The room was clean and comfortable. It's too bad that there's not more parking on-site, but also not really surprising considering it's smack-dab in the middle of the old town. I parked at a garage near the train station and walked in, and that was fine.
Excellent location, adjacent to the cathedral and convenient for city centre facilities. Staff friendly and very helpful. Rooms decorated and furnished in 'traditional' style are relatively spacious and very clean. Bathroom spotless and well serviced and maintained.
AMAZING LOCATION Almost exactly in front of the cathedral. The room was nicely decorated, and very clean. I think it is a True three star as opposed to a three star that is really a two as you often find in Europe. Very difficult to find if you're driving! Much of the area surrounding the hotel is pedestrian only, and your GPS will get very "confused" because it can not guide you anywhere near the hotel itself. If you drive, look for a paid underground parkin lot.. (Parking Gutenberg at Gutenberg plaz is the closest to the hotel)
Great location. Double windows that helped to reduce the street noise. Really nice staff that helped for reserving tables from restaurants. There might be some improvements in breakfeast...
Extremely helpful desk (perfect English), nice restaurant/cafe, extremely convenient location to the sights, nice rooms, even A/C. Just be aware that you'll have some walking to do from the train station, but you can cut 3/4 of the walk by taking the tram, or you can cab it to within a block.
Good Service and Location No Coffee Making Facilities
situation close to the center poor breakfast
Great location, good value, friendly Air con broken
Location location location . Awesome location in historic district. Just a couple minutes walk to Cathedral. Clean hotel lobby and room very clean Bathroom very modern and my 10 yr old daughter loved the rain showerhead Has a new renovation feel Staff very nice and helpful as a tour guide ask for the tour map Room size not an issue no its not huge but it wasn't tiny either Ask for parking lot location . Sundays you can park on streets for free overnight if you can find a space that saves $30 Make sure you walk city at sunset it's amazing. I heard the boatride at that time is breathtaking My daughter thought elevator door shut too slow. Had to put something!
Loacation in the city Nothing
Just perfect! The hotel is located in the very historical centre of the city, two minutes walk from the car park and close to the main tourist attractions. Especially welcoming staff, large modern well-equipped bedroom, spacious bathroom and copious breakfast. Great value for money.
Really a central position, 100mt from the cathedral with an underground parking 50mt away.Nice and convenient Ours was a smoker room, and smelled like that, while we would have preferred a non-smoker
The room booked was on the ground floor with 4 big windows on the street.. I asked for an another room and had to pay an higher price for a room which was on the 3rd floor, but did not appaer to have a higher standard than the ground floor one
Good value for money in excellent location in centre of Strasbourg. Helpful and friendly staff. Free internet access. Limited choice at breakfast. No facility for toasting bread.
The bed!!! I could actually sleep, and that is major bonus. The hotel was quiet and somehow dignified Getting connected to internet was a serious problem that was solved only the very last night.
The hotel has a very good location. When I came back to a hotel at 3:00, cleaning of the room had not finished yet.
I really like the bedroom, spacious and cosy at the same time and well equiped. The hotel is very central, and this was really the best for me. i'd appreciate more english breakfast than continental breakfast.
everything, staff was nice, helpful, room very good for the price and location, breakfast was great
The location was excellent (2 minutes walking and you are in the centre of town) as was the friendliness and quality of the staff. The hotel is an excellent blend of modern interior design in a historical building. The rooms were roomy and comfortable (in particular the beds). Quiet location.
Everybody was very nice and attentive. Great location, nice and clean room. I recommend this hotel.
the service, the room
They had renovated a very old building very carefully while including excellent modern facilities. It was hidden away within walking distance of the old town, it was quiet, a real treat, one of the best hotels we have stayed in. For the price the breakfast was rather limited, although they did have fresh juices and excellent coffee
Location is perfect Staffs are super friendly and helpful Comfy bed and nice room
We booked early and found a very good price for our room. The fairytale-like hotel is a recently restored 16th century Alsacian construction, complete with exposed wooden beams, contrasting very nicely with all of the modern amenities (very clean new bathrooms!) The staff was very welcoming, and most spoke French, English, and German. They recommended and reserved a great restaurant, and also reserved us a taxi with no problems. Wifi is pay-only, but there is a free to use computer, with printer, near the lobby. The bathtub/shower really needs some sort of curtain or glass partition to avoid spraying water everywhere, but one can make do.
This is a full 10-grade hotel. If you like hotels with a charm - that`s the one in Strasbourg. The restored old inn building is just beautiful with a number of old beams kept around. The staff is remercably kind and helpful. With a booking.com rate the price - quality ratio is just amazing! The location is also great - in the vicinity of all the touristic/shopping attractions in the city! Be aware of the fact that by car the entrance of the hotel`s street seems closed - there is a low intercom box on the left-hand side and you have to push the button - the reception puts the hydraulic pillar down for you ;-)
Absolutely remarkable building, refined luxury, one of the best places I've ever stayed at, in a city distinctly lacking any other competitor. OK, the breakfast fruit juice was disappointing
The hotel was lovingly restored, it is in a beautiful old building but offers nonetheless all the latest standard. The staff in the hotel was friendly and helpful. Somehow, the athmosphere in the room was a bit sterile. The light in the bathroom was insufficient by far. The room was too small / simple given the price per night. Also, the breakfast at EUR 22,00 per person was way too basic. Half an hour before the end of breakfast, there were no more refills on eggs etc. There was too little personnel to clear tables in the slightly too small breakfast room, so plates and other dishes would be piling on the tables.
Lovely room, complimentary bottle of wine, excellent breakfast Privacy was lacking due to windows of other rooms facing ours. Noise from people drinking in the courtyard.
The hotel is in such a picturesque place, and traditional. A truly wonderful place to stay. Only room service available for evening meals. Would liked to have sat and ate downstairs socially, in such a beautiful hotel.
Being right in the centre of town Occasionally a bit noisy when the pubs turned out
The hotel's location is excellent, as it's directly across from the principal site in town, the cathedral. Rooms facing the cathedral have a wonderful view, but late night revelers on the square can make sleeping a bit difficult at times. I thought that the trade-off was worth it though.
Very convenient location for the city centre and a shortish walk to the European institutions. A quirky and attractive hotel.
It is located just in front of the Cathedral, and center of the old city. The drive and parking direction is not clear, actually cars are not allowed to reach the hotel, have to travel with luggages for at least two or three hundreds meters. You may either parked in a open public parking(which is closer) in right side (facing catherdral) or in underground parking facing cathedral but have to walk longer. Also to reach the lift have to move luggage somewhat one floor up, and depends on your particular room, may move luggages half floor down.
The location is perfect for a weekend in Strasbourg. Our room's view of the cathedral was definitely worth the trip.
Location, boutique style Front rooms have great view of Cathedral but very noisy most of the night. Bells are lovely but too loud and too early.
Fantastic location right on the cathedral square with views from front-side rooms. Rooms were functional and sufficient for short stays, larger-sized flat-screen TV a nice plus as well as bath instead of just a shower.
Location was excellent, staff were extremely helpful, in a beautiful city Small room, no tea making facilities
location, interior design, staff size of windows, at least room 66 is poor and the unhappy combination between cheap furniture in the room and the beautifully decoreted bathroom
good location to go everywhere for sighseeing View from the room is so good but noisy during the night, should be taken any measure for the noise and there is no lift to the 1st floor, it is hard to carry laggages.
The location was fabulous and the hotel very nice. The room wasn't anything spectacular, but clean and fine. The staff was also efficient and pleasant.
Friendly staff, excellent location and a very attractive inner courtyard. If travelling by car the car park was just opposite so ideal for transporting luggage.
Location --- Service --- Friendly staff No
Attractive hotel in excellent location with
The location was excellent. The steps were a little difficult especially with the luggage. The dark corridors just before you switch on the lights are unsafe in my opinion.
cosy rooms, nice breakfast
room was comfortable, quiet, bed was really nice breakfast wasn't that great. and quite pricy. Should be included with room. Parking was not good either.
hotel is charmful (belongs to the german romantik hotel chain) improvement suggestion: provide tee boiler in bedroom
Wonderfully central position although quiet. Atmospheric old building and very interesting rooms
Everything. Staff very friendly and helpful, the room very nice and clean. At any time, I would come back to this hotel and can only recommend it. In the morning, the heating and warm water was not working in the whole hotel due to a technical problem - this could not be solved before our departure. But this is "force majeure". I asked for a discount due to this and got it without problem.
Excellent location for exploring the old town. New apartment with nice kitchen. Markets on Place Kleber a few days of the week for fresh food and vegetables No hangers or hooks/ shelves for storage.
Very convenient to have a small kitchen which was very well equipped. Location was very good for exploring Strasbourg on foot. Design was modern but very comfortable. Hotel staff very pleasant and helpful, from reception to housekeeping. Electrical outlets are only operational when the key card is inserted, so you cannot charge small appliances (cell phone, laptop, camera batteries) when you are not in the room. GPS information on how to find hotel is not accurate (on a pedestrian street), so pre-arrival information on where to and how to reach the hotel and park would have been helpful.
The room cleaning policy is strange.
The room was clean, compact, well equipped and comfortable and centrally located
I enjoyed starting a day with refreshing breakfast of the hotel with very well organized and clean kitchen. Personel was very kind and friendly.
Best value for money I have found in years of travelling. Everything worked perfectly and with no hassle. Helpful and polite staff. Right downtown but our second floor room out to the yard was still really quiet. No complaints whatsoever.
Everything was new, rooms recently renovated, the location is extremely comfortable They failed to produce a proper invoice (said that neither the headed paper nor the stamp of the hotel had not arrived yet, which made me suspect they were actually not authorised to open yet) and my complaints (as no payment office will accept a peace of paper with no credentials) were answered with a "I know this is not a proper invoice...," instead of offering to send one later by mail or e-mai
The location of the hotel was very good.
Very nice and friendly reception staff. Strange smell in the corridor; too small room for such price.
Hotel was quite good. Also the amount of extras in the room were more than satisfactory (cooker, iron, just useful stuff like that which for this price I hadn't expected to find in my room). Design of the room was also according to standards, maybe even a bit above. The person at the reception wasn't much helpful. Felt like she was just sitting there to earn her money and not much more. Her English was rather poor as well.
Hotel is very central located, close to main city attractions, easy to shops restaurants and the river, you can even find underground parking only few minutes away. Main receptionist spoke many languages, night staff was very helpful, generally hotel has a very good friendly atmosphere. Only thing is that the bed in our bedroom was a bit short and small. if you are more then 6.2 foot (1.89 m) tall, you might find it uncomfortable.
The location was very good to central downtown activities.
The location was perfect and Hotel Suisse is a nice hotel, very good value for money.
The hotel is very well located, nicely and romantically designed, and the staff is friendly. The only problem we had was that the romance somehow detracts from confort: there is an elevator, but guests have yet to climb a few stepts up and down, and the rooms are small.
It is designed beautifuly. Good location Room too small. No place for suitcases. Thin blanket not acording to weather, we slept with our coats. Shower too small, got all wet. Needs a curtain on bath.
The location was excellent and the staff friendly. Very small room. Would have been annoyed if we were given one of the even smaller ones. Limited breakfast for the price.
The location and. the helpful staff. Only draw back was the tiny attic room, which we warned about. The view of Kleber Pace was an added bonus.
The location is excellent. Right in the middle of everything. The buffet breakfast is suberb.
The location is excellent - in the heart of the old city while within easy walking distance of the train station. All staff were friendly and courteous and commuinicated well in English. The decor of the rooms was unique and created a warm ambiance that made it pleasant and relaxing. The breakfasts were good value with a wide selection.
Very central location and reasonably close to the main train station of Strasbourg. The room was very small and the shower was dark as there was insufficient light in the bathroom. The hotel is not well signed and a little difficult to initially locate but this was exacerbated by renovation work being undertaken at Place Kleber.
close to city center, clean, friendly
Nice decorated rooms and parking nearby
When I came back at the hotel around 7p.m. the desk was closed, and there was no way to get my key: I had to wait for 15 minutes. Another guest was in the same situation. Another point is the fact that the desk also closes at midnight ... What if something happened?
Central; Balcony; Breakfast. Tiny on-suite; Poky corridors.
Location, location, location. Le Kleber has an awesome location in the heart of the city. A little difficult to find with the car (park in the Kleber Parking Garage). Convenient walk to everything in town. Rooms are small, but this is typical for this area. It was hard fitting our family of four (one baby in a crib) into a triple room.
The room was clean and comfortable and a very good value. The hotel is very convenient - within 10-15 min walk of shopping and multiple bars/restaurants/food markets, etc. Also, it's on the bus line and just a short ride from the train station. I also liked that it was within walking distance of the Council of Europe and ECHR, because that was my purpose in town. The breakfast was also very good - assorted breads and pastries, juice/coffee/tea, fruits and cheese and yogurt, etc. I would definitely stay here again.
friendly staff no air condition really warm in the room
Good location - close to the historic district of the town, quiet area, kind service . No.
It was close to the main cathedral centre. The staff was friendly. They should include the breakfast with their rate. I found the breakfast was expensive.
There is a sauna no
Staff were kind and helpful. Room was clean and bright. The shower was inadequate. The bathroom door didn't close properly. Reception couldn't help with certain queries as they did not have a working computer.
Location. The glass shield for shower can not avoid leakage of water and hence made the floor totally flood! It's very inconvenient to unload our luggages, because there is no space for parking car, even just temporarily, in front of the hotel. So we just parked on the street for unloading with cars running besides us.
Location is perfect -close to the city center, yet in a quiet area. A parking garage is directly opposite the hotel - a great plus when coming to Strasbourg by car. The heating was turned off when we arrived, so it was chilly in the room and bathroom, but we switched the radiator on and it got warmer overnight.
Hotel aux trois roses is a small, cute hotel close to the city center in strasbourg. A parking lot is just opposite the hotel (9euros for 24 hours). Staff was friendly, the double room was somewhat small but clean and with a nice bathroom. The breakfast buffet was quite nice. We were there for just one night, but the impression was very good and I would advise this hotel to my friends.
excellent location close to centre yet quiet and pleasant The rooms are small
Excellent location in a delightful building. Good lift to small but comfortable room. Access to the lift (elevator) was through the back of the dining room past an area used by staff for smoking. The smell of smoke was very bad indeed.
location the fact that one has to go litterally through the kitchen/pantry area to get to the elevator to the rooms and deal servers carrying plates of food or dirty dishes from the restaurant! We understand this is an old buiding but the kitchen smell was not pleasant to say the least. There was no trace of our reservation when we showed up .We were awakened at 7 am by very loud noise coming from staff carrying bottles being recycled in the courtyard dowen below.
I wasd right in the center of everything. That I truely enjoyed. And I was on the top floor and thank god there was air conditioning.
The location I like the hotel very much
The architecture and the old world charm. The location was perfect.
It took a lot of time to check in and then to check out because the staff was struggling with their computer.
Staff was very friendly-location was perfect.
The location next to the dôme. Over-coordination betweeen staff, but still, lack in customer orientation. Poor breakfast service!
Spacious room and lovely building Breakfast a bit expensive for what was offered
attention of owner and friendliness of staff small bed and room - ok for one night not more
Location excellent Noisy on wekends
Nice cosy hotel! 5 min to Cathedral! I did not have breakfast. There are so many cafes and bakeries around, one can chose something new everyday! Very positive impressions!
Basic hotel, but honest. Basic services, nice staff, good location. Don't go here if you look for a business hotel or you are on a romantic trip. Rooms are too small (mine at least) for family.
friendliness and geographical situation within the city
The room was small for four people
Very good position for visiting Strasbourg and parking not too difficult. No TV as standard - you have to pay for a more expensive room to have TV. This is an anomaly nowadays.
Staffs were very nice! Direct phone line to the room seemed to be not working.
Location is perfect - 5 minutes to Notre Dam. Parking is nearby and costs only 9 euro per 24 hours, good hotel for those who travels by car. Clean room. Staff is very friendly. Breakfast was so french!
Location is good. The people is kind and helpful.
location was amazing
Clearly the best thing about Citotel Des Arts is its fantastic location: You have only a 2-3 minute walk to the Cathedral, a one minute walk to the River (at best!), the price of 75 euros was definitely priceworthy. However, the location is worth the price of admission alone. We found the service to be excellent and the staff attentive to our needs. Well, let's just say that if you sit in the bathroom, one foot will be in and one out (outside of the bathroom). Its an exaggeration but the toilet is almost one with the wall- a mosquito couldn't fit into that space. We did see mold in the shower but it wasn't over the top. It would not stop from staying there again.
The hotel has fairly basic facilities but is right in the centre of the prettiest part of Strasbourg. There are views of the river from the second floor. Restaurants abound and delightful shops are nearby. The beautiful cathedral is yards away. Take care with the restaurant you choose for dinner. The Moulin Rouge does an excellent breakfast. It is a little difficult to park nearby in order to drop luggage off.
This hotel had a great location on a gorgeous square in a lovley part of the city right near the main shopping street as well as river.
Great location! Much nicer than Cithotel in Rennes (awful!) Nope
The room was comfortable and extremely clean. The staff was courteous.
The location is excellent, rooms are small, but enough for a budget traveller. Hotel staff is very friendly.
This is a "bed and breakfast" not a hotel.
Great location in the very center of the Old Town No parking next to the hotel (although advertized), so I had to park far away at the public parking. Nobody was there for a checkout when we arrived around 11PM, so we had to call the door and could not hear anything (a person was apparently speaking English but with a tough accent and through shitty intercom). Then we had to walk for 100m to another hotel to pick up the keys, they we had to walk with our stuff from the car, since there is no way to drive close to the hotel. The room is tidy, but old, needs renovation. Maybe locals are used to living like that, but it's not acceptable for a hotel in a big city. It was a mistake to pick that hotel instead of regular Budget chain, it's not worth it.
Good value hotel: I liked it. Clean and comfortable room. Quite in the night and great location: in the pedestrian area, close to the Cathedral. Travelling by car? Parking possibilities at a distance of just 100 m.
- very strategically located - room kinda small, no air condition thus in summer it can get quite warm.
Great location, nice staff, good breakfast, spacious, cosy and clean rooms, good wi-fi connection (free).
Good Location, free internet and good sized room Hard to find and rooms not very well insulated from noise. Don't expect to be able to sleep in. Also, no lift.
We had a great experience at this hotel – the location and price were perfect. Very helpful staff and a very friendly city.
It is located at the center of the city. The rooms are so tidy and neat. Bathroom is useful.
location - near city centre, but still on very quite street no air conditioning
Location - close to tram station No elevator. Quite strange that no on-site registration is required.
Proximity to the cbd
Very central and modern facilities. No parking close by.
very clean, modern, well-designed, excellent location, comfortable bed and room, excellent and good value breakfast air conditioning or fan would have been helpful in hot June