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nice location, clean room, The lift is really small, the carpet-like wall paper makes it even worse. Some staff are very nice and friendly, but one lady at front desk was not.
Nice hotel on a beautifull location at the coast. On walking distance from the citycenter. Nice large room with all comfort. Good breakfast and restaurant. limit choice on tv channels.
The location by the sea is great, right next to the hike & bike trail. The hotel is worn-out and does not meet the standards of a four-star hotel by way of amenities. The sauna & swimming pool are old, the breakfast is skimpy, and the overall ambience is 70s-like.
Proximity to nearby restaurants and local amenities, large bedroom. Shower in serious need of upgrade, rest of the bedroom fine. Breakfast not particularly appetizing. Reception staff useless and rude. Asked for a taxi for 8.30am. This never came - it later appeared that it likely was never ordered in the first place. However, my colleague (who ordered the taxi) was called at 18.30 at 6.30am the next day to tell him a taxi was there, which we never asked for (probably the one that never turned up). When checking out, the receptionist didn't apply the booking.com discounted rate, but the normal rate. When I showed her the reservation, she made no apologies, but clearly appeared annoyed, probably because she had to cancel the invoice and redo it all over again.
The location of the hotel is excellent and having been to Sonderborg previously I knew what to expect. Staff are helpfull and the breakfast is good. A room with a seaview is definitely the preffered choice. The hotel is looking a little tired (most notably the rooms) and some modernization would be welcome.
So close to the city centre as it gets. Bathtub We were not allowed to take our dogs. According to the staff it had been allowed prevously/ a couple a years ago. Single beds and not a double. Rooms a little too basic...Good for overnight stay, but no cosy..Too few tv programs
Staff helpful, goodhumoured.
This hotel has only one reason for being in business is that it is centrally located, and lack of alternatives. Although they have nice breakfast buffet/ room the generally is overpriced and rated. Room furnished like another bad American motel. My room was placed above the delivery, and therefore very noisy in the morning. Other rooms has view of the see. My bed was not prepared for the second night. Not a four star worthy.
clean and complete no carracter, cold, breakfast is poor
Location. The front lobby was lovely and staff very welcoming and helpful. The floor in the room was unclean and the place could use a fresh coat of paint. Lack of choice of vegetarian food in restaurant and what there was I felt was overpriced.
Nice staff. Clean room. Can also be a nice place for children in summer (animals and games). You have to clean your room yourself or you have to pay a contribution, the breakfast is not included in the price, the wifi (internet) is not free and you have to pay more if you pay with your credit card (visa). At the end, the total amount is the same for an hotel. It was my first and last time in an hostel.
nice atmosphere, very nice staff, good breakfast