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The helpful and friendly staff made the stay very enjoyable
Breakfast especially breakfast with burek (börek) was delicious...That was a 5 star breakfast that its not common in the hotels...All staffs were very helpful and kind...Gabriela, Volan,Boss, Şehrazad.(dunn her real name actually)..and the others .Highly recommended to the families, business travellers, single travellers etc... Nothing ! everything was great
help of staff with day to day travels, excellent tv chioce of channels, good restaurant next door
Close to city center Room painting
Clean and basic accommodation, very close to the Turkish quarter. An excellent buffet breakfast and was very happy with our stay and the price. Would stay again if I ever visited the city again.
Probably location was the best part of it. Near to the city center Hotel is showing 4 stars grade on booking.com, and it is hardly 2 stars. Room without desk or chair
The location next to the old bizarre is fabulous. Owners are very friendly and helpful. Rooms are clean and comfortable.
staff in general were ok, but one person from Alaska (Valon) was perfect! help, information, taxi cheaper... he is a good person. It is very important when You are far of your house, to find a persone that you can trust (Steeve Canadian) internet not work
Great location. No Wi-fi.
Very good location close to the old city; nice staff and good breakfast Problems in the bathroom with water seeping out on the floor
The location is very convenient to walk around the main sightseeing spots. I was able to watch the stone bridge and the fortress from the window of my room. It was beautiful especially at night. However, some rooms will lose this scenery because a building has been constructing just next to the hotel. The shower booth was sophisticated, but the door of it did not close completely, and the drain needs a restoration.
The proximity of the old town and the pedestrian area. Most of the services for which I had booked the hotel (gym, swimming pool, sauna) were not in use during my stay. This therefore did not justify the fact that I paid double the prize with hotels in a similar range.
really a good hotel. they try to be an improved hotel. if you go uskup, your hotel choice should be stone bridge. the bath equipment in the hotel is too old, very detailed and unusable. and the water was not warm.
Mini bar fully equipped. Rooms and bathrooms equippend with music diffusers. Excellent location. Parking space. The air conditioning was not working properly. The fountain outside in front of the hotel is too noisy at night. The electronic key to open the room was defective.
Hotel is ok, location excelent, have a parking, near the old bazar and just a 5 minute walking from City Shoping center and center of Skopje. I don not like to extra pay esspreso on breakfast.
Friendly personnel, good location, restaurant with a very nice view, easy parking.
Glasses in the bathroom dirty, not enough towls. Breakfast was very poor. Meat needed to be refrigated and covered in cling film before serving.
location It´s a pitty because the hotel in general is ok. especially the location, but it has very poor maintenance, internet conection in rooms doesn´t work (that is the worst thing). The showers are difficult to use and most of the options and utilities don´t work. Gym room without enough equipments and some of them without maintenance, jacuzzi doesn´t work. The time schedule for the breakfast is pecualiar, especially during weekend (breakfast service finish at 0930). If manager team fix all these problems I portend a big success in this hotel otherwise clients would go to another place.
Excellent central location. Room well-maintained and air-conditioning worked well. I enjoyed the choice for breakfast but other guests seemed less happy. Room safe problem - followed instructions but could not change code to my personal number
Had the feel of a country estate, with exceptional gym health club facilities.
Excellent stuff. Good value for money. No restaurant.
Good location, helpful & profesional staff. quality hotel with high standard accomodation & good facilities.
We were satisfied with the breakfasts. Also the location of the hotel was good to walk around both of the old and new city centers. There was no restaurant altough it was a 5 star hotel. The restaurant (hotel personal said it was a restaurant(!)) was only serving drinks in the evenings.Every time we get hungry we had to go out and tried to find a place to eat.
At the heart of the historical center of Skopje. The variety of the open buffet breakfast is good. The staff are helpfull. The hotel entrance is not suitable for handicaped people.
I booked the hotel because it has a swimming pool, it was not clear from the website that the pool was actually in the restaurant, with no loungers to use, only tables and chairs. In fact, it seemed the pool was only for decoration. With the exception of one, staff were generally unfriendly and unhelpful. The speaker blasting out music next to my room was also quite annoying. Price was exagerated for the quality of the hotel.
room with view noisy air condition in room, not possible to sleep, thin walls between rooms
The frendly staff; The accsses, surrounding
Nothing..... The reception staff would need a charm course, the air condition in our room where basically not working +30 in the room, the swimming pool out of order, the temporally breakfast room was horrible as well all the food and the fancy remote control for illumination in the room was rubbish. Too expensive for a crap hotel.
The staff were excellent-breakfasts were outstanding fruit/ choice of eggs cooked by chef etc.I liked being able to walk out to the turkish bazar and to the stone bridge . Kapan an really near for great evening meal just a couple of hundred yards. Hotel staff could not have been more helpful-even gave a takeaway brerakfast as we left early for flight on last day access from one side by taxi through market was rather shabby