Overview

Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
+65 6778 6788

฿ 2,613+

Overall guest ratings

6.7/10 Good
Based on 370 reviews

Review highlights

  • 8.9
  • 8.7
  • 4.5
  • 3.4

Good to know

  • Great reception
  • Professional service

Nearby

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    About

    When you stay at Santa Grand Hotel West Coast, you'll be within a 15-minute drive of National Orchid Garden and Chinatown Heritage Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Outdoor pool
    • Restaurant
    • Safe
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 364 reviews
    • 8.9 "Food is delicious."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.2 "Near to public transport, according to 82%."
      7.8 "78% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 8.0 "Very good internet connection."
    • 4.5 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.6 "74% complained about the bathroom."
      2.3 "77% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
    • 2.7 "Quite uncomfortable."
      1.6 "84% said rooms were small."
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    Overall rating

    6.7 Good
    Based on 116 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.4 "Average value."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 2.8 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall rating

    6.8 Good
    Based on 43 reviews
    • 8.4 "Great service."
    • 8.0 "Location is great."
    • 3.2 "Awful rooms."
      1.6 "84% said rooms were small."
      2.8 "72% complained about the bathroom."
    • 2.4 "Quite uncomfortable."
      1.6 "84% said rooms were small."

    Overall rating

    6.9 Good
    Based on 109 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 4.6 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      1.8 "82% said rooms were small."

    Overall rating

    6.1 Good
    Based on 94 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Location is great."
    • 5.3 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.6 "Breakfast is below average."
    • 3.0 "Awful rooms."
      1.3 "87% said rooms were small."
    • 2.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Professional service"
    data provided by TrustYou

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