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The hotel has a very good position. You have to walk for only 3 minutes and you are in the center of the town. The room was also very clean. The breakfast could be more varied for what it costs. There was an unpleasent smell at the bar of the hotel.
The room was clean, nice. I asked online for a room with mountain view but got one facing another hotel. Also, the room has no carpet and, without slippers provided, the floor is cold.
with Ibis you can not have bad experience wich is very important for me. Second - all the time very clean and very profesional staff.
Very quiet, clean and businesss like hotel, very well located and modern looking.
The room is very clean, like brand new. The bed so comfortable, location is excellent. The price not include breakfast.
the open bathroom
the city casino
The general overview of the rooms and the hotel, as it is newly refurbished. Very well positioned in the city centre The quality of the reception staff
Nice hotel, completely renovated. Very close to central Sibiu. Safe parking in front of the hotel and good breakfast buffet. No complains
The staff very friendly and attentive. The modern furnitures and the location in the center makes the stay to enjoy. On saturday evening arrived a group of tourists and pitty it was not possible to get a snack in the restaurant.
excellent staff, good location and good value for money
Very clean and modern.
Location Suites were much smaller than those displayed on the website - you may wish to check your pictures again. There was no laundry service availiable because 'two staff were off for christmas' - not really good enough.
location is really good, next stept to the pedestrian area; book online because the prices at the reception are at least double; free computer in the lobby; the reception can provide city map the spa is open until 18:00 and closed on sunday
A nice modern hotel with a good location
Useful & friendly staffs, excellent location, clean room, good breakfast!
the comfort and location
great views of Sibiu from the rooms you can still smoke inside public places in Romania!
the breakfast was really good with a lot of choicces and international food. We had a little problem with our room. staff gave us a card from a room which was already occupated. but fortunatly, they solved the problem in less than 10 minutes.
excellent hotel, modern, comfortable terrible food
The stay at the Ramada Sibiu was a great time and the location you can not expext better. None
perfect location, perfect service, would for sure be happy to return
Space, location, and services. I would like if hotel reception had all possible information filled in on booking form when we arrived. Then only passport number and signiture would have to be filled in. After a long journey, my first priority would be to hit the shower.
The hotel interior design is very nice and the romanian restaurant is very good with decent price. The bathroom is small but the worst was the cleaning of the rrom. The room has not been cleaned for the all three day we stayed. I found a peanut from previous customer on the floor near one of the sofaa on the first day and this peanut was still there when we left. This mean the room has not been vacumed at least for foor days. Similar issues with our bed sheet. Our bedsheet were not changed during all our stay despite. To summarize, the hotel is nice but the house keeping is poor, not to the standard to a 5* hotel.
hotel ok, restorants ok They are making fake offers. There is no VAT, no taxes on the offers. There are too expensive for their location.
The service was quite good. The spa is very good and I recommend the restaurant Versailles, good french cuisine .
very good servcies, very good breakfast, excelent restaurants (especially the Romanian food one), very profi staff nothing
Gym is open 24h open
very good staff and it's very easy to find the hotel.Hotel's signs on all the road.. no
The lady who checked us in and helped arrange our visit into sibiu was excellent - Location to park was excellent The lady who arranged transportation to get us from Sibiu to Bucharest was either not sure of herself or arranged to have a car take us, while quite nice and polite, - we felt that this was our worse experience in Romania - we felt that we were gouged financially - paid up front 1.5-2 times what the rate should have been.
Free spa area, polite staffs, spacious room, quietness. The staff who checked me in was kinda unprofessional. She asked me for 4-5 times that I need to have another confirmation than the one I had from booking.com. It was kinda annoying because I already answered for the 4-5 times. Then in the end she realized that she searched my name in the database using my last name in the column for first name. That was the only unpleasant experience I had.
it is probably the best hotel in Romania, comfortable, luxury, great spa, clean, nice location, excellent romanian restaurant.
The Spa was excellent, and the staff there were very friendly. The hotel restaurant, called the Versaille, did not have a professional staff. When my friend and I entered the hotel the first evening, and were dressed for a hiking trip, the staff seemed to look down on us because we weren't dressed formally, but there was no dress code assigned for the restaurant. I mentioned this to the front desk at check out, but it didn't seem to matter to them.
Recently opened hotel, cozy, romantic and conveniently located in the heart of the old town, very accessible to everything. The bed lines and towels were new and very nice. Staff were friendly and accommodating, served us tea upon our arrival and provided travel advice regarding the town. No elevator but the staff helped us with our luggage. During the evening the radiator in our room was quite noisy, though I am sure the staff will attend to it once they receive this feedback.
Located in a quaint old building in a lovely location in the centre of the old town. We had a 3 person apartment room which was large and spacious and nicely furnished. Free on street parking is available and arranged by the hotel. Staff attitude was appalling with no customer empathy; Room not automatically made up on a daily basis; Staff not up front with advising of potential additional costs (eg additional 3 euro's for an omelette); Breakfast particularly poor for a 4 star hotel; Room has selection of minibar drinks but no fridge
Centrally located, overviewing Plata Mica, friendly staff, good restaurant in basement rather simple breakfast, parking a bit difficult (but tickets available from hotel !)
The location of the hotel is outstanding, in the historical center of the town. A minibar/refrigerator would be nice to have in the room.
The hotel employees were extremely nice, caring and very willing to help in everything. The service was excellent. The rooms were very big and commode. The breakfast wasn´t abundant but delicious and served accompanied by classic music, which creates a very relaxing environment. The hotel is located in the heart of the old town which provides an excellent starting point to explore Sibiu.
Excellent location in the center of Siubiu. The hotel is clean, beautiful and the staff was very polite with us. It is advertised as a 4-star hotel but the are are some things that can be improved: room ornaments, bathroom, air conditioning etc. Not really 4-star comfort but very close to it.
Very friendly and helpful staff, great location, stylish old furniture. The waste water system in the old town is inadequate and the otherwise pristine bathroom gets a nasty smell reflux.
The old building and the location, overlooking the Bridge of Lies. There are different types of breakfast and the staff is a bit particular about who should sit where and what to take and not to take from the buffet.
The flair of the historic building, and the good way old and modern are mixed. The location is right in the center of Sibiu.
brand new, clean, smart modern decoration,great breakfast. staff was very helpfull, I needed special help as my passport was left in the Bucarest airport, they were very helpfull in fact eager to help . only the fact that we had to stay one night, I would have stayed longer, nice town great hotel
Friendly staff, nice and clean rooms, good location. The city view from the restaurant is so great. Unfortunately the food in the restaurant is not so good
Restaurant has a good view, and breakfast was well satisfying. Reception desk was not so friendly.
Spacious room, quality of internet connetion in the room, attitude of front desk personal (those on duty on Dec.7,8,9,2008), cleanness, location Hotel facilities booklet was not available in the room. Parking appears inadequately small to the hotel size. It appears that -if the hotel is booked- there might be parking issues. A/C was well functioning; however natural ventilation -if desired- is only possible via 2 tiny windows, while the big windows are parmanently locked.
I think that the retaurant of the hotel is one of the best in Sibiu
Excellent welcoming with friendly and efficient staff. Extremely comfortable beds, very quiet hotel, excellent restaurant for evening meal and breakfast. Thoroughly recommended and only 10 mins walk from a lovely town centre.
Good-sized clean rooms, pleasant view, windows can be opened, breakfast room on roof with a view. Lobby design
Modern and Clean Room. Great bed, comfortable, modern bathrooms, flat screen. Everything up to date. I did not like that in the SPA area, after paying a good price for the room, you have to reserve the Jacuzzi, Sauna, Etc and pay extra for it. The SPA is very basic and should be available upon demand, included in the price. For this reason we did not use it as it was inconvenient ...
We both found the hotel one of the best we have stayed at. The staff were very friendly and the breakfast room on the 11th floor was excellent.
breathtaking view, breakfast choices, comfortable beds, room design, free internet, value for money, no wi-fi
Nice people, clean rooms, flexibility, quiet location
Nice, quiet hotel with very friendly staff. The room was comfortable and very clean.
Nice staff, gret value for money a little bit far from city center, but in 10 minutes walking we get there. Very clean, silent an they have private parking. I will stay again.
nice and quite pension.yuo have the filing that you at home.any request any inquiry has been made with smaill.recommend to any one to have same time that i win there. realy had good time with any information at family hotel
Reasonable location about 10 minutes from centre, comfortable spacious clean rooms. No complaints.
Baie cu jacuzzi, canapea extrem de confortabila, pat imens la fel de confortabil, televizor cu DVD, aer conditionat, balcon mare, personal binevoitor
very friendly staff, spacious and very clean rooms. Not really close to the center but taxis are very cheap if you don't feel like walking.
The staff were exceptionally friendly and helpful. We have stayed in a number of hotels/pensions and this was up there with the top ones we have stayed at. The location was very quiet and easy to find. Even though it was not in the centre it was easy to get there from the pension. It was that good that if/when I go back to Sibiu I would stay there again.
excelent location, good food,
Great location and old world style.
The entire old atmosphere of the hotel. Warm and cosy The breakfast. It's true, there were a few guests. But even so, they shoud pay more attentiont to this service. Food from the previous day on the table.
A male receptionist received a complaint professionally and did everything within his power to rectify the shortcomings of his female collegue. He also offered and organised packed sandwiches, fruit, fruit juice, coffee for a 04:00 am departure. Very commendable! On arrival the services provided by a female receptionist were very poor.This lady's atitude and lack of customer service training does not give the hotel a good name.For instance, she has not recorded that the suite was occupied -therefore the room was not cleaned until 17:00 hrs when prompted, the suite required two security keys for electricity only one given.
great design and luxury room, right in Sibiu's old town center, modern pool and sauna, good buffet, polite staff room service not working prompt