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I enjoyed my stay there. All the staff and the facilities were good. I felt this time that because I booked through www.booking.com I was not given the same quality of room as the last 5 times I stayed there using www.booking.com Felt a bit second class.
I have stayed at this hotel the last five times that I have been in Shenzhen. The service and location are excellent. Good for meetings and entertaining.
the room was spacious with a nice view, very near from the them park and tourists attractions the staff were not fluent in English, it was a little bit difficult to communicate with them
Very close to the subway station . The subway is just in front of the hotel . No wireless internet in the room . Poor breakfast
Excelllent hotel for business or leisure,midway between airport and city but very convenient,also immediately next to subway station,plentyful taxis and eateries close by.
Food was expensive: Coffee was $10/cup. Hot milk was $10/cup. Our room was not cleaned until 9pm at night. The elevators are slow and crowded.
the welcoming and staff room is old and lithing in room is bad
Great quality/price ratio. Ottimo rapporto qualità prezzo. Nessuno
This is an excellent business hotel in Shen Zhen. It is close to the airport and also the centre of the city. I have stayed here since it was first opened and I have never had a bad experience. I would recommend it to anyone looking for a hotel to stay at in Shenzhen. I didn't like having to check out as I felt right at home there.
For any Business traveller I would recommend the Hotel. Good Services and a quiet well run establishment
It's a wonderful hotel, extremely good value and brand new. The staff are very helpful and the facilities are pretty good too, the only shame is that the bars are empty all the time making them a lonely place to drink in, they could use a little more promotion in the community. The locality is fine despite other comments on here, loads of restaurants and shops. Minor niggle, my wife was forced to buy an alcoholic drink to sit in the bar with me and she doesn't drink.
Around 8 minutes work to Metropolitan Rapid transit so quite convenient. A few food stores/restaurant at the side of the hotel. In house service for extra bath towels, shower gel, shampoo were quite prompt and excellent. Helpful staff. Hotel main Lobby cafe, must pay money to sit there. Unable to extend beyond 2 o'clock check out time despite staying there for 4 nights.
This hotel was wonderful, we had a great stay. The manager (Thomas) was very helpful and accomodating. We called earlier in the morning to extend our stay, and started getting phone calls about 11am asking us to check out. We informed them we called earlier, but the language barrier clearly prevented them from understanding our request. They just said "Yes, no problem" and obviously that was not the case. Either way, they were very pleasant about the misunderstanding, so be prepared to speak Chinese to them. Other than that, this hotel was amazing.
The cleanliness and room design
Clean and convenient Room a little small by Shenzhen standards.
located in business area of Shenzhen, close to transport. Hotel in modern design, staffs are nice, room is clean. Overall is good for my business trip. A bit small compare to this price, buffer is expensive with very limited food.
Comfortable hotel about half an hour away from the airport. New and luxurous rooms. You may get this hotel at a discounted rate but the cost of drinks and food certainly compensates for that! Above average prices compared to other very good spots in China.
location is good lobby design is good, however, in room the interior is not good as 5 star and cost so much. Internet is chargable -- it's not so convenient as a business hotel.
Not quite up to Shangri La standards, but very good.
The room was fantastic!!
The good quality of the rooms No lounge Bar for an evening drink
The hotel is located near the exhibition center and very central with goog access to shopping centers and restaurants nearby. Room was big, very clean and comfortable.
Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces. Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.
Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing. A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
Liked the pricing Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?
the whole experience was very nice. I enjoide little things they do to make you feel good.
One of the best hotels I stayed in China.
The modern furnishing and the attentive staff. The concierge service was extremely helpful and made sure that you get what you asked for ! I was attending a conference held at the Shenzhen Conference Center. The hotel was not anywhere walking distance to the Center-a statement that was included in the conference information. Anyway, the taxi was not too expensive.