Overview

Kempinski Hotel Shenzhen China

Hai De San Dao Hou Hai Bin Rd, Shenzhen 518000, China
+86 755 8888 8888

฿ 5,058+

Overall guest ratings

8.9/10 Excellent
Based on 3,304 reviews

Review highlights

  • 9.7
  • 8.9
  • 7.7
  • 6.0

Good to know

  • Clean rooms
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of Window of the World and Splendid China Folk Village, Kempinski Hotel Shenzhen China offers an airport shuttle (available on request) for CNY 750 per vehicle. Guests can take a dip in the indoor pool or grab a bite to eat at Seasons Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Spa
    • Beauty salon
    • Sauna
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 3,304 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.1 "Great parking, according to 71%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      7.8 "City centre within easy reach, said 78%."
    • 8.9 "Food is delicious."
      8.5 "Yummy desserts, said 85%."
      8.9 "89% loved the menu selection."
      8.0 "80% were happy with the price."
    • 7.7 "Good breakfast."
    • 6.9 "Service is ok."
      6.7 "Only 67% thought the service was professional."
      6.8 "Only 68% found the staff to be friendly enough."
      6.5 "65% thought the management was tolerable."
      6.4 "Only 64% found the restaurant service to be good."
    • 6.3 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
    • 6.0 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 4.8 "Value below average."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 231 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Food is delicious."
    • 6.3 "Service is ok."
      6.0 "Only 60% thought the service was professional."
      6.7 "Only 67% found the staff to be friendly enough."
    • 6.1 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.9 "Vibe was decent."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 528 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Food is delicious."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.8 "Vibe was decent."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.1 "Rooms are ok."
    • 5.0 "Average value."
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    Overall rating

    9.2 Excellent
    Based on 2,213 reviews
    • 9.8 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Food is to die for."
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      7.2 "72% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
    • 6.4 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.3 "Vibe was decent."
    • 5.1 "Average value."
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    Overall rating

    8.4 Excellent
    Based on 330 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Food is to die for."
      8.7 "87% loved the menu selection."
    • 8.0 "Breakfast is good."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.6 "Vibe was decent."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.5 "Value below average."
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    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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