Overview

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Top Resort Hotel

12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

฿ 7,072+

Overall guest ratings

9.2/10 Excellent
Based on 1,732 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.3
  • 4.7

Good to know

  • Professional service
  • Nice building
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,732 reviews
    • 9.8 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      9.3 "93% loved the sauna."
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.3 "Great parking, according to 93%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
    • 9.2 "Excellent pool."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall rating

    9.4 Excellent
    Based on 294 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
    • 9.4 "Excellent pool."
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."

    Overall rating

    9.3 Excellent
    Based on 710 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Excellent pool."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.5 "Breakfast is good."

    Overall rating

    9.3 Excellent
    Based on 588 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 8.3 "Breakfast is good."
    • 6.7 "Bar is ok."

    Overall rating

    9.2 Excellent
    Based on 138 reviews
    • 9.7 "Terrific location."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.9 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 7.7 "Good breakfast."
    • 7.6 "Good service."
    • 6.9 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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