Overview

The Portman Ritz-Carlton Shanghai
Top Luxury Hotel

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

฿ 5,728+

Overall guest ratings

9.1/10 Excellent
Based on 6,303 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.1
  • 5.7

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    The award-winning 593-room Portman Ritz-Carlton, Shanghai is a landmark located in a retail, dining and entertainment complex on the famous West Nanjing Road. Situated in the heart of the commercial, shopping and entertainment district of the city, our luxury hotel features unparalleled service, exquisite dining experiences and spacious accommodations. Business center and extensive health club with swimming pool, 24-hour gym and squash are also featured at our downtown Shanghai hotel. The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day. At 500 square meters, The Ritz-Carlton Suite is one of the largest presidential suites in the city.

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    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 6,303 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Incredible bar."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.1 "61% thought the bathroom was big enough."
    • 5.3 "Average value."
    • 4.6 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 882 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
    • 8.3 "Food is delicious."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.9 "Rooms are not good."
      0.4 "For 96%, the rooms looked old."
      4.6 "54% said rooms were small."
      1.0 "90% thought the tv was sub-standard."
    • 4.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    9.3 Excellent
    Based on 1,638 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.2 "Food is delicious."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.5 "Rooms are ok."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Value below average."

    Overall rating

    9.3 Excellent
    Based on 3,151 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "Near to public transport, according to 76%."
    • 9.2 "Incredible bar."
    • 7.8 "Good service."
      7.9 "79% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Average value."
    • 5.6 "Rooms are ok."
    • 5.2 "Vibe was decent."
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    Overall rating

    8.8 Excellent
    Based on 630 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.3 "Food is delicious."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.3 "Average value."
    • 4.2 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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