Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

The Portman Ritz-Carlton, Shanghai
Top Luxury Hotel

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

฿ 5,232+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

9.1/10 Excellent
Based on 7,972 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.2
  • 5.8

Good to know

  • Professional service
  • Good accessibility by car
  • Great shopping

Nearby

    show all

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 7,972 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
    • 8.3 "Food is delicious."
    • 8.0 "Great service."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Average amenities."
    • 5.5 "Rooms are ok."
    • 4.9 "Value below average."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,036 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 8.2 "Food is delicious."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
    • 4.5 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      0.4 "For 96%, the rooms looked old."
      4.0 "60% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.2 "98% thought the tv was sub-standard."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 2,072 reviews
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.2 "92% liked the proximity to sightseeing."
      8.3 "Near to public transport, according to 83%."
    • 8.3 "Food is delicious."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.3 "Management was excellent, said 73%."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Average comfort."
    • 5.0 "Rooms are ok."
      0.4 "For 96%, the rooms looked old."
      3.5 "65% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 4.9 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 4,225 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
    • 8.0 "Great service."
      7.7 "77% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.8 "Rooms are ok."
    • 5.3 "Average value."
    • 5.1 "Vibe was decent."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 637 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 9.5 "Excellent wellness & sports facilities."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 4.8 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close