Overview

Sofitel Shanghai Hyland
Best Room Service

505 Nanjing Road East, Shanghai 200001, China
+86 216 351 5888

฿ 3,702+

Overall guest ratings

8.6/10 Excellent
Based on 4,616 reviews

Review highlights

  • 9.6
  • 8.3
  • 6.9
  • 6.5

Good to know

  • Friendly service
  • Friendly atmosphere
  • Great shopping

Nearby

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    About

    Sofitel Shanghai Hyland is located in the heart of the city's commercial hub on China's most famous pedestrian shopping street, Nanjing Road. 383 impeccably designed guest rooms and suites including 141 exclusive Club rooms located on the uppermost 22 to29 floors. Other facilities include 2 restaurants, 1 bar, spa and 9 conference rooms. The hotel is within walking distance of People's Square, the Bund and Grand Theatre, and adjacent metro stations - Nanjing Road East and People's Square.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 4,616 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Breakfast is good."
    • 8.2 "Bar is amazing."
      7.8 "Delicious alcoholic drinks, according to 78%."
    • 7.9 "Tasty food."
      9.1 "Yummy desserts, said 91%."
      7.4 "74% loved the menu selection."
      9.3 "93% enjoyed the snacks that were offered."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.6 "76% said the concierge service was amazing."
      7.0 "Housekeeping was great, according to 70%."
      7.5 "75% were happy with the room service."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.5 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% thought the shower was ok."
    • 5.7 "Average value."
      5.0 "The price was ok for 50%."
    • 4.1 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
      3.5 "65% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    Based on 1,200 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% thought the shower was ok."
    • 6.7 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 5.4 "Average value."
    • 5.0 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
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    Overall rating

    8.9 Excellent
    Based on 1,292 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 8.3 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.1 "71% said the concierge service was amazing."
    • 6.3 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% thought the shower was ok."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    9.0 Excellent
    Based on 1,292 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.1 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 830 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
    • 8.3 "Breakfast is good."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.4 "74% said the concierge service was amazing."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
    • 5.5 "Average value."
    • 5.0 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

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