Overview

Mercure Shanghai Royalton
Best Cleanliness

No 789 Wu Yi Rd, Shanghai 200051, China
+86 215 206 8000

฿ 1,729+

Overall guest ratings

8.4/10 Excellent
Based on 5,172 reviews

Review highlights

  • 8.8
  • 7.6
  • 7.4
  • 5.8

Good to know

  • Good accessibility by car
  • Clean rooms
  • Great shopping
  • Friendly atmosphere

Nearby

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    About

    The Mercure Shanghai Royalton is located in the Hongqiao business and shopping district, next to Changning Gymnastics Centre and close to Zhongshan Park. Only a 20 minutes drive from Hongqiao Airport and Hongqiao Train Station. With 239 elegant deluxe guest rooms and suits, hotel is equipped with complete service facilities. Only 5 minutes walking distance to Zhongshan Park metro station with line No. 2, 3, 4 and the famous Cloud Nine Shopping Mall.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 5,172 reviews
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.9 "89% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 7.6 "Good location."
      7.8 "Easily accessible by car, said 78%."
      9.0 "90% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      7.7 "City centre within easy reach, said 77%."
      10.0 "Business sites within easy reach, said 100%."
    • 7.4 "High comfort."
      7.9 "79% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
      7.9 "79% liked the big bathroom."
    • 6.9 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "56% thought the kitchenette was ok."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      6.5 "65% thought the management was tolerable."
    • 5.8 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 568 reviews
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 7.7 "Good location."
      7.9 "Easily accessible by car, said 79%."
      8.8 "88% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 7.4 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      7.8 "78% liked the big bathroom."
      8.3 "83% said the beds were comfortable."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    Based on 724 reviews
    • 7.4 "Good service."
      7.3 "73% thought the service was very professional."
      7.8 "78% found the staff to be very friendly."
    • 7.3 "Good location."
      7.9 "Easily accessible by car, said 79%."
      9.0 "90% liked the proximity to shopping."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 5.3 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    Based on 3,258 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.3 "93% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 8.0 "Location is great."
      8.6 "Easily accessible by car, said 86%."
      8.8 "88% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.7 "City centre within easy reach, said 77%."
    • 7.7 "High comfort."
      7.5 "75% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      8.7 "87% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
    • 6.2 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.9 "69% thought the management was tolerable."
    • 5.7 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 620 reviews
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.8 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
      8.0 "80% liked the big bathroom."
    • 7.5 "Nice rooms."
      8.7 "87% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      8.5 "85% thought the view was good."
      8.0 "80% liked the big bathroom."
    • 7.4 "Good location."
      8.9 "89% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      8.0 "City centre within easy reach, said 80%."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Great shopping"
    "Friendly atmosphere"
    data provided by TrustYou

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