Overview

Hotel Gracery Sapporo

Nishi 4 Chome, Kita 4 Jo, Chuo, Sapporo 060-0007, Japan
+81 112 513 211

฿ 2,060+

Overall guest ratings

8.7/10 Excellent
Based on 2,456 reviews

Review highlights

  • 9.7
  • 8.8
  • 6.6
  • 5.6

Good to know

  • Good accessibility by car
  • Train station is close
  • Great shopping

Nearby

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    About

    The Hotel Gracery Sapporo´s spacious rooms feature a semi-double bed, relaxing and inviting as your favorite comfortable sofa. On the practical side, they also have the latest facilities required for business. The setup makes the Gracery ideal for businesspeople as well as couples and families. In addition to the features of the standard rooms, our luxurious executive rooms offer a PC and Internet environment (maximum-speed 100 Mbps) to meet your business needs. Some of these rooms even offer additional services just right for executives, including massage chairs.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Gift shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 2,456 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Food is delicious."
      9.3 "93% loved the menu selection."
      10.0 "100% thought the soups were tasty."
      10.0 "100% enjoyed the fish/seafood dishes."
      10.0 "Yummy desserts, said 100%."
      8.0 "80% loved the dining experience."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      7.3 "73% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.6 "Hotel security was great, thought 86%."
      8.6 "86% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
    • 7.4 "Good cleanliness."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.6 "Sufficient wellness & sports facilities."
    • 5.0 "Rooms are ok."
      1.9 "81% said rooms were small."
      4.6 "54% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
      4.4 "56% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.7 "53% thought it was too noisy."
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    Overall rating

    8.8 Excellent
    Based on 859 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.4 "Good cleanliness."
      7.5 "75% thought it was clean."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      4.7 "53% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
    • 1.9 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."

    Overall rating

    9.0 Excellent
    Based on 908 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.0 "Food is to die for."
    • 8.7 "Breakfast is good."
    • 8.6 "Vibe was good."
      8.3 "83% thought, the hotel was modern."
      9.7 "97% thought the hotel was luxurious."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
    • 1.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
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    Overall rating

    8.6 Excellent
    Based on 221 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      7.6 "76% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.8 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.1 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.7 "Beds were acceptable for 57%."
      6.3 "For 63%, maintenance was acceptable."
    • 3.3 "Not very comfortable."
      2.5 "75% said rooms were small."

    Overall rating

    8.6 Excellent
    Based on 466 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Breakfast is good."
    • 8.8 "Food is delicious."
    • 8.1 "Great service."
      7.3 "73% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.0 "Good cleanliness."
      7.5 "75% thought it was clean."
    • 5.5 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 3.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.8 "52% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Train station is close"
    "Great shopping"
    data provided by TrustYou

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