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Cleanliness of hotel and service of all staff Unhappily there was an error in my booking. The hotel had not recorded this although I had a confirmation of booking.
Friendly staff, good breakfast, nice restaurant. Nothing bad
Good service - moved me to higher floor, as requested. Prompt laundry service when needed a shirt washed and ironed quickly. Good food in restaurant. Interesting area Some food in buffet was overcooked and dried out by being lefting on heat for too long
Nothing No iron or ironing board in room or hotel. Night porter and bar staff spoke no english. 'Luxurious double room' was in fact a very basic twin room. Booked two nights, cancelled second night after checking in.
Front desk, restuarant and staff Air conditioner
staff very good, wish it were closer to a subway but I think there building one
First room 1024 with bad smell (smoke and sewerage system). After my claim, changed to another room, 1021. There was no blanket at the 1021 room, and worst, there was an used feminine napkin in the toillete basket!
Location - walking to neighborhood eating & drinking wireless internet available but not always available throughout facitlity.
The service was excellent in spite of the fact that they tended to clean the rooms very late in the afternoon. Items at the snack bar were a bit overpriced, but the room was clean. They should allow for ironing at the room. The internet set up was confusing. I was on the 3rd floor, but had to use the wi-fi from 4th floor. The connection was not stable.