Overview

Palm Beach Resort & Spa

Sanya Bay, Sanya 572023, China
+86 898 8833 1888

฿ 1,272+

Overall guest ratings

8.3/10 Excellent
Based on 1,469 reviews

Review highlights

  • 9.2
  • 8.3
  • 3.8
  • 3.7

Good to know

  • Friendly atmosphere

Nearby

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    About

    Palm Beach Resort&Spa Hotel is 5 star resort hotel which is located in the resort area of Sanya.

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    Hotels.com

    Amenities

    • Fitness centre
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Hot tub
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,469 reviews
    • 9.2 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "Good access to the airport, said 94%."
      8.6 "Near to public transport, according to 86%."
    • 6.9 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      5.5 "Only 55% found the staff to be friendly enough."
    • 6.2 "Vibe was decent."
    • 3.8 "Not very clean."
      2.7 "73% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      3.0 "70% complained about the elevator."
    • 3.6 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
    • 3.5 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
      1.2 "88% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      3.6 "64% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      2.2 "78% didn't like the uncomfortable beds."
      0.7 "93% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 675 reviews
    • 9.3 "Excellent pool."
    • 8.5 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "Good access to the airport, said 95%."
      7.9 "Easily accessible by car, said 79%."
    • 6.8 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      6.4 "Only 64% thought the service was professional."
    • 5.6 "Vibe was decent."
    • 3.4 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.4 "Not very clean."
      2.6 "74% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
      2.3 "Air conditioning was criticized by 77%."
    • 3.1 "Awful rooms."
      0.1 "For 99%, the rooms looked old."
      1.2 "88% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.3 "Air conditioning was criticized by 77%."
      0.0 "100% thought they were poorly maintained."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 705 reviews
    • 9.2 "Excellent pool."
    • 9.1 "Wonderful beach."
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "Good access to the airport, said 94%."
    • 8.0 "Breakfast is good."
    • 6.8 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      5.5 "Only 55% found the staff to be friendly enough."
    • 4.0 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.9 "Not very clean."
      2.6 "74% said rooms were dirty."
    • 3.5 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      0.1 "For 99%, the rooms looked old."
      1.1 "89% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      2.0 "80% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      0.0 "100% thought they were poorly maintained."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 29 reviews
    • 6.5 "Service is ok."
    • 6.2 "Vibe was decent."
    • 3.1 "Awful rooms."

    Overall rating

    8.3 Excellent
    Based on 58 reviews
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.5 "Service is ok."
    • 5.9 "Vibe was decent."
    • 3.8 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 3.6 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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